Articles

It takes on many names. Chatbots, interactive agents, virtual assistants, and conversational interfaces are just a few.

"Ok Google, play The Tortured Poets Department" - and your favorite Taylor Swift album fills the room.

As companies become more comfortable using chatbots on their websites, even those without in-house developers might want to adopt the trend.

With chatbots becoming commonplace, a necessity that comes with their implementation is tracking the success they bring to a company. 

With the popularity of online shopping and regular growth of the e-commerce market, demand for customer service representatives (CSRs) to tend to customer concerns is increasing continuously. 

"Hi, can I help you get a job?"

Some conversations can’t wait.

Instead of giving credence to fear-mongering books and films about artificially intelligent beings taking over the world and turning on humans (The Terminator, anyone?), it’s time we took a hard look at the proven benefits and potential risks of some real-world applications of artificial intelligence. 

Education is constantly in flux.

When thinking of artificial intelligence (AI), the first thing that crosses people’s minds isn’t marketing.If anything, AI & machine learning operationalization (MLOps) software is associated with the tech sector – with healthcare coming in at a close second.