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A moment, if you will, to appreciate that name, the “internet of things.”

With the heavy emphasis on digital transformation, software buyers are actively seeking out products that have artificial intelligence embedded within the applications for a number of reasons.

Late last year, I laid out the top seven fintech trends for 2020. Typically, trends reveal themselves over longer stretches of time, but the rapid spread of COVID-19 and the subsequent shift to a remote world has prompted an acceleration for some.

Of all technologies that impact customer experience (CX), few have as immediate or obvious an effect as artificial intelligence (AI).

Imagine a world where your business anticipates market trends before they emerge; healthcare predicts diseases before symptoms, and your personalized assistant handles your daily schedule.

Killer robots. Threatening humanoids. Robo-apocalypses and evil robots taking over the world. (Just kidding.)

It’s no secret that healthcare is a perpetually in-demand field.

The news has been inundated with stories about brick and mortar stores closing at an astounding rate. 

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

The story of the first business computer could not be more British if it tried.