Articles

Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP). 

Artificial intelligence (AI) is reinventing and reinvigorating the modern healthcare system by finding new links between genetic codes or driving robots that assist with surgery.

The sweeping arm of digital transformation has cast aside normal operating procedure and catalyzed technological innovation in the insurance industry.

Artificial general intelligence (AGI) could be the best or worst thing ever happening to us.

The financial services industry, specifically the field of collections, has started to use voice assistants to automate customer service tasks and increase the ease with which collections can be done.

The most valuable public companies in the world today are all driven by data.

Following her appointment as president of the European Commission in November 2019, Ursula von der Leyen set out to accomplish a number of initiatives. In particular, von der Leyen tasked Margrethe Vestager, the EU's executive vice president for a Europe fit for the digital age, with issuing an initial proposal for artificial intelligence policy—within 100 days.

Artificial intelligence (AI) has proven useful to financial services institutions in multiple ways. From detecting potentially fraudulent charges to automating complex credit and loan processes, AI-powered fintech has proven invaluable when it comes to internally engineering value for financial services institutions.

“You’re going to have to deal with [diversity] whether you want to or not,” Jarik Conrad, senior director of human capital management (HCM) innovation for Ultimate Software told a group of rapt attendees at one of a handful of sessions on diversity during this year’s HR Tech.

Managing networks today is as challenging and critical to your business’ success as it has ever been.