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There’s no doubt artificial intelligence (AI) is finding a permanent home in several industries. Whether we’re using face ID to unlock our phones, a web mapping platform to find the optimal route back home, or built-in text editor software to make sure our emails are error free, AI technology is at play. It is revolutionizing the way that we work and how we go about our daily lives. 

If you use a smartphone, you probably have come across narrow AI.

Instead of giving credence to fear-mongering books and films about artificially intelligent beings taking over the world and turning on humans (The Terminator, anyone?), it’s time we took a hard look at the proven benefits and potential risks of some real-world applications of artificial intelligence. 

Our cybernetic overlords are already among us. Luckily, they’re not all threatening...yet.

Forget what you may have heard. Machine learning isn’t some new concept or study in its infancy.

I’ll let you in on a (poorly kept) secret: The use of advanced analytics and other AI-powered capabilities that help users manage and interrogate data isn't new. The practice has been around far longer than the current bubble of hype surrounding AI has been inflating.

It’s never too late to learn something new.

A moment, if you will, to appreciate that name, the “internet of things.”

First impressions matter. 

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.