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What Is a CSAT Score and What Does It Mean?

What Is a CSAT Score and What Does It Mean?

When was the last time someone asked you how you felt about something?
by Alexa Drake
Workflow Automation

Workflow Automation

What is workflow automation? Workflow automation designs and executes a series of repetitive business tasks based on business rules to reduce human interactions and increase productivity. Workflow is a series of tasks that has to be accomplished to achieve a business objective. Most businesses’ daily operations depend on repetitive tasks such as sending email verification, completing forms, and so on. When doing something repetitive, human errors may occur, for instance, the employee might email the wrong recipient with a similar name or forget to include the completed document. Human error is an inevitable problem for most business processes so companies use workflow management software and automation software to simplify the human interaction of a process. Workflow automation is performed using robotic process automation (RPA) software and is also referred to as RPA. 
by Tian Lin
Inventory Reporting

Inventory Reporting

What is inventory reporting? Inventory reporting is an organized summary of a company’s available stock. Reports are made to document all in-house resources in detail, what products can be created using those resources, when materials need to be reordered, and how the overall inventory process is performing. 
by Alexandra Vazquez
2019 Hospitality Trends (+Predictions for the Future)

2019 Hospitality Trends (+Predictions for the Future)

Last year G2 introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019. 
by Lauren Fram
Financial Inclusion: Fintech’s Expansion to the Underbanked

Financial Inclusion: Fintech’s Expansion to the Underbanked

Fintech that facilitates financial inclusion may be one of the more altruistic applications of fintech. In truth, many banks and fintechs are looking at financially excluded demographics as a potential windfall.
by Patrick Szakiel
11 Expert Email Newsletter Strategies to Boost Engagement

11 Expert Email Newsletter Strategies to Boost Engagement

How many of the emails that come into your inbox do you actually engage with?
by Rob Browne
History of Advertising 101: What You Need to Know

History of Advertising 101: What You Need to Know

Advertising allows brands to communicate with potential customers.
by Sagar Joshi
What is Media Buying? Importance, Process, and How It Works

What is Media Buying? Importance, Process, and How It Works

Poster ads on the train, Twitter ads on your feed, and Spotify ads while you listen to your playlist.
by Daniella Alscher
What Is WACC? (+ How Companies, Investors, and You Can Use It)

What Is WACC? (+ How Companies, Investors, and You Can Use It)

If you know the first thing about capital structure, you know that companies fund themselves with a combination of debt and equity.
by Maddie Rehayem
Understanding Private Equity: How It Can Help and Hinder

Understanding Private Equity: How It Can Help and Hinder

It’s funny to think about all of the fancy finance terms out there that can just mean money.
by Mary Clare Novak