Articles

What is remote access? Remote access, also known as remote desktop, allows users to log in to access a remote computer or device at any time from anywhere using another faraway computer. From accessing devices from a remote location to troubleshooting clients’ devices, remote access software is a beneficial tool for organizations since it aids in managing applications, fixing technical glitches, and even performing administrative tasks remotely. It works by assisting the technical staff to view another user’s computer screen through the computer's actual desktop user interface.

During economic shifts both good and bad, the financial services world has to adjust, leaning on technology to do so. The current COVID-19 outbreak has highlighted the need for financial institutions to have robust and nimble digital infrastructure.

The 2020 editions to G2’s annual Digital Transformation Trends are in the works. In the past, I’ve written about all kinds of security trends from blockchain and biometrics to AI-powered threat intelligence and zero trust security.

Profitable businesses invest in the marketing mix to get the best bang for their buck.

What’s in a name?

In a world saturated with advertisements and digital distractions, capturing consumer attention has become more challenging than ever.

The internet has helped us connect many dots and get things done more efficiently. 

First impressions matter. 

This post is one part of G2's 2020 digital trends series. Read more about G2’s approach to digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer.

How many times have you placed an order for a product and waited nearly forever to receive it? Perhaps the expected delivery date came and went without any updated communication.