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What Is Machine Learning? Benefits And Unique Applications

What Is Machine Learning? Benefits And Unique Applications

Imagine a world where computers can learn and adapt on their own. No longer stuck doing just what we program them to do, machines will be able to understand, analyze, and even predict how people behave. This isn’t just a dream; it’s a reality we are quickly moving toward.In today’s information-filled world, the amount of data can be overwhelming. While it’s easy to collect data, the real challenge is finding useful insights from all that information. This is where machine learning comes in.
by Amal Joby
The 21 Essential Customer Service Skills for Every Employee

The 21 Essential Customer Service Skills for Every Employee

It’s easy to fall down the rabbit hole of customer-acquisition. 
by Kristen McCabe
Customer Service Training: How to Build a Strong Foundation

Customer Service Training: How to Build a Strong Foundation

The relationship between customer and representative can be a beautiful thing.
by Alexa Drake
What Is Ethical Hacking? Learn From Scratch

What Is Ethical Hacking? Learn From Scratch

Hacking, an act viewed with immense suspicion, has a legal twin, which is an integral part of any good cybersecurity program.
by Sagar Joshi
What Is Demand Generation? Importance, Strategy, and Tools

What Is Demand Generation? Importance, Strategy, and Tools

Launching a new product is exciting, but with so many options available, how do you make sure your product stands out? The real challenge is not just getting noticed but creating real interest that leads to sales.
by Lauren Pope
What Is Sales Acceleration? Importance, Strategy, and Tools

What Is Sales Acceleration? Importance, Strategy, and Tools

Sales reps spend a surprising amount of time not selling.
by Harshita Tewari
The Biggest AR/VR Trends in 2019

The Biggest AR/VR Trends in 2019

Last year G2 introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019. 
by Brynne Ramella
14 Digital Transformation Trends for 2019

14 Digital Transformation Trends for 2019

“Alexa, list all of the hot technology trends for 2019.”
by Michael Fauscette
The Appeal and Real-Life Consequences of Applying Synthetic Data to Sensitive Clinical Data

The Appeal and Real-Life Consequences of Applying Synthetic Data to Sensitive Clinical Data

Even before the COVID-19 crisis, health systems, medical researchers, and medical institutions grappled with efficient ways of gathering patient data while maintaining patient privacy.
by Jasmine Lee
2021 Trends in Fintech

2021 Trends in Fintech

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Patrick Szakiel