Zylo Reviews & Product Details

Honestly, having all our renewals in one place is a game changer. No more hunting through inboxes or spreadsheets trying to figure out what's renewing when — it's all right there.

Contract tracking is solid too. Getting contracts in is way easier than I expected — you can either use the AI upload feature or just hand it off to the concierge and let them handle it. Either way, your data actually stays up to date via watching dashboards and reports, which is the part that usually breaks down with these tools. Review collected by and hosted on G2.com.

I am still looking for some functionality to pull license costs per person/department in a more complete fashion, we are close with some workaround but I can't quite allocate license costs per department yet in the way I want to allow finance to issue charge backs. Review collected by and hosted on G2.com.

The dashboards are great, they provide an easy-to-read and consolidated view of spend and contracts. They also have a good list of connectors/integrations that can auto-ingest data. Review collected by and hosted on G2.com.

Performance and onboarding are the first issue. It took over a year to get our data into Zylo and kept up-to-date. They ended up offering a managed service for it (paid of course). Pricing and contracts is another issue. Much of their product isn't needed anymore if you have ChatGPT Enterprise or Claude Enterprise. Both tools can connect to your sources and interact with your data much easier and cleaner than Zylo. Price is too high for what they have to offer. The contract is the worst part. They build in a 90 day required written notice to terminate your Zylo contract. We were short by a few days and they were unwilling to accommodate, forcing us to pay for another year even though the system was no longer in use. No grace or professionalism. Not the kind of people I like to do business with, and I would not recommend them to anyone. Their lack of understanding, professionalism, and support ensured I will never do business with them again. If you choose to use Zylo, review your contract closely. And be warned, they are helpful while using the product but if you ever decide to leave them, you get the dark side of them. Review collected by and hosted on G2.com.

Zylo hasn't overstacked it's application. It's done a great job of focusing on the specific need of the customer. It's has a nice UI, a good team and easy to get support. It's got a decent amount of integrations. The automation gives you a ton of flexibility. The uptime is solid as well, never had any issues. Price is far. Review collected by and hosted on G2.com.

It does have a lot more than we need and I wish there was a better pick and choose system. Review collected by and hosted on G2.com.

Zylo has many fields that suit many aspects of software management. It helps to eliminate the need for many GSheets and a one-stop-shop for information. Review collected by and hosted on G2.com.

Zylo is always building more direct integrations so just the continued growth there would be beneficial. Review collected by and hosted on G2.com.

Zylo is the tool I use to manage software usage at my company. I can manage licenses, expenses, and ownership of contracts, big and small. Zylo assists me in efficiently managing software renewals with data-backed insights, resulting in the most favorable contracts year after year. Integrations, workflows, and benchmark prices are easily accessible and save me time each week. I rely on it as my only source of reliable information, and I use it daily to manage our software stack. Review collected by and hosted on G2.com.

I think the only limitation is that some applications don't have benchmark data available yet - however, they add new ones all the time. This can be very useful when negotiating contract renewals. Review collected by and hosted on G2.com.

They provide visibility into all of our SaaS applications. Their benchmarks/consultant helps us save money and stay on top of renewals. The platform also allows us to detect new apps used that have not been through proper approvals. Review collected by and hosted on G2.com.

Sometimes information is incorrect, although in our particular case, we are a complex company with many dynamics, making it a challenge to keep up with even with great integration. Review collected by and hosted on G2.com.

It gives great visibility into our SaaS spend. Very easy to use for all things renewals and app management. Our Finance and IT teams use it regularly! Review collected by and hosted on G2.com.

Lack of integrations and no ROI measurement for tools Review collected by and hosted on G2.com.

I love that Zylo gives me quick access to all our SaaS tools, spending, contracts, and who owns what. The recent addition of the cost-saving module that allows us to track the effort we are making internally to reduce cost has made a difference too. Customizable dashboards make creating views from different audiences easy, so everyone has the information they need to make SaaS decisions. Finally, the Zylo team member we are working with is nothing short of AMAZING!! Review collected by and hosted on G2.com.

Just keep on adding great new features. I'd love to see how we can add fields (similar to a mail merge) to template messages to renewal reminders to further enhance what is already in place. Review collected by and hosted on G2.com.

Zylo has allowed our organization to see immediate ROI in our investment within benchmarking data. In addition, the easy UI allows our teams to view data as granular or high-level data as we want to go. The reporting available on day one is groundbreaking and does not compare to any other tool I've used in my tenure. Zylo has allowed us to eliminate wasted time on old-school procurement practices, build mature procedures around their application, and understand our tech stack at a whole different level.

In addition to the fantastic capabilities Zylo's products have to offer, there is something to be said about the level of services offered. Zylo exemplifies what customer service means; at every phase and with every Zylo rep I've interacted with, I have felt supported and heard, and they have undoubtedly been monumental to the success of our goals. Review collected by and hosted on G2.com.

I have no dislikes about Zylo. We are satisfied with the Zylo application. Review collected by and hosted on G2.com.

Zylo allows for a singular interface to pull in all of our spend data for software. I can get notifications when new software is expensed, which allows me to keep a tight grip on software spend. Workflows allow us to clean up our users to make sure we aren't paying for licenses for users that no longer need them. Review collected by and hosted on G2.com.

Data filtering can sometimes be hard to use, but it's easy to download reports and manipulate the CSV. Also, I wish there was just a bit more customization with the way that workflow emails are sent out. Some users think the emails are a phishing attempt, so my responses are sometimes limited. Review collected by and hosted on G2.com.