--- title: Zscaler Private Access Reviews meta\_title: 'Zscaler Private Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 136 reviews by the users' company size, role or industry to find out how Zscaler Private Access works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 136 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Zero Trust Architecture url: https://www.g2.com/categories/zero-trust-architecture --- ### Zscaler Private Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **enhanced security** of Zscaler Private Access, ensuring safe connections without exposing internal networks. [(64 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619268&qs=pros-and-cons#reviews) Users value the **ease of use** of Zscaler Private Access, enjoying a smooth experience with quick setup and management. [(53 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1618380&qs=pros-and-cons#reviews) Users appreciate the **secure and fast access** to internal applications, eliminating the need for traditional VPNs. [(49 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1617994&qs=pros-and-cons#reviews) Users appreciate the **efficient VPN alternatives** Zscaler Private Access offers, enabling fast, secure, and hassle-free connections. [(30 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1618800&qs=pros-and-cons#reviews) Users commend the **reliability** of Zscaler Private Access, appreciating its smooth performance and consistent connectivity. [(25 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1620020&qs=pros-and-cons#reviews) Users face **connection issues** with Zscaler Private Access, including random disconnections and frustrating network switching problems. [(24 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619549&qs=pros-and-cons#reviews) Users experience **confusing error handling** with Zscaler Private Access, making troubleshooting and connection issues frustrating at times. [(21 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619532&qs=pros-and-cons#reviews) Users experience frustrating **slow loading** and dropped connections with Zscaler Private Access, complicating network transitions and troubleshooting. [(20 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1618207&qs=pros-and-cons#reviews) Users find the **pricing steep** for Zscaler Private Access, particularly challenging for smaller organizations seeking budget-friendly solutions. [(18 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=2003826&qs=pros-and-cons#reviews) Users experience **slow internet connections** with Zscaler Private Access, leading to frustrating interruptions and degraded performance. [(16 mentions)](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619565&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zscaler Private Access ##### 1. Security Users appreciate the **enhanced security** of Zscaler Private Access, ensuring safe connections without exposing internal networks. [ See 64 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619268&qs=pros-and-cons#reviews) See Related User Reviews MH Muhammad Zubair H. 5.0/5 "Secure and Fast Remote Access with Smooth Setup" What do you like about Zscaler Private Access? I like that Zscaler Private Access is secure and fast. The remote access feature works well for me. The initial setup was pretty smooth and easy. ![Piyush U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush U.") PU Piyush U. Mid-Market (51-1000 emp.) 4.0/5 "Reliable and Efficient Remote Access with Minor Connection Hiccups" What do you like about Zscaler Private Access? I like that Zscaler Private Access has had zero downtime so far and is fast and stable. It's safe and reliable, as it bans unauthorized access to impo ##### 2. Ease of Use Users value the **ease of use** of Zscaler Private Access, enjoying a smooth experience with quick setup and management. [ See 53 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1618380&qs=pros-and-cons#reviews) See Related User Reviews ![Tayel T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tayel T.") TT Tayel T. 4.5/5 "Easy to Use, Quick Updates with Minor Sync Delays" What do you like about Zscaler Private Access? I like that Zscaler Private Access is easy to use and understood. Once I assign the profile for the user, it's updated and responds quickly. The initi ![Mohamed G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed G.") MG Mohamed G. Enterprise (\> 1000 emp.) 4.5/5 "Fast Whitelisting with Room for Improvement" What do you like about Zscaler Private Access? I like the fast reflection in whitelisting and blacklisting and controlling user URLs access. It helps solve the issue of controlling what end-users c ##### 3. Secure Access Users appreciate the **secure and fast access** to internal applications, eliminating the need for traditional VPNs. [ See 49 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1617994&qs=pros-and-cons#reviews) See Related User Reviews MH Muhammad Zubair H. 5.0/5 "Secure and Fast Remote Access with Smooth Setup" What do you like about Zscaler Private Access? I like that Zscaler Private Access is secure and fast. The remote access feature works well for me. The initial setup was pretty smooth and easy. ![Piyush U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush U.") PU Piyush U. Mid-Market (51-1000 emp.) 4.0/5 "Reliable and Efficient Remote Access with Minor Connection Hiccups" What do you like about Zscaler Private Access? I like that Zscaler Private Access has had zero downtime so far and is fast and stable. It's safe and reliable, as it bans unauthorized access to impo ##### 4. VPN Efficiency Users appreciate the **efficient VPN alternatives** Zscaler Private Access offers, enabling fast, secure, and hassle-free connections. [ See 30 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1618800&qs=pros-and-cons#reviews) See Related User Reviews ![Yousef M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yousef M.") YM Yousef M. Mid-Market (51-1000 emp.) 4.5/5 "Zero Trust Security Makes Remote Work Effortless" What do you like about Zscaler Private Access? Zero Trust Security enforces least-privilege access and Seamless, VPN-Free Access without the complexity of a traditional VPN. Those make remote work ![Kamal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamal S.") KS Kamal S. Enterprise (\> 1000 emp.) 5.0/5 "No refresh needed" What do you like about Zscaler Private Access? The best thing is unlike other VPN tool this application do need the refresh again and again once connected it works very smooth I have been using sin ##### 5. Reliability Users commend the **reliability** of Zscaler Private Access, appreciating its smooth performance and consistent connectivity. [ See 25 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1620020&qs=pros-and-cons#reviews) See Related User Reviews ![Mahmoud S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmoud S.") MS Mahmoud S. Enterprise (\> 1000 emp.) 4.5/5 "Fast Whitelisting, Efficient Security" What do you like about Zscaler Private Access? I like that Zscaler Private Access is fast and reliable. Whenever I whitelist or blacklist a link, it reflects right away. I also appreciate the loggi ![Mahmoud A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmoud A.") MA Mahmoud A. 4.0/5 "Secure, Scalable, and Effortless to Use" What do you like about Zscaler Private Access? I really like the scalability and reliability of Zscaler Private Access. It's pretty fast when you blacklist or whitelist a link, and the changes refl ### 5 Cons or Disadvantages of Zscaler Private Access ##### 1. Connection Issues Users face **connection issues** with Zscaler Private Access, including random disconnections and frustrating network switching problems. [ See 24 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619549&qs=pros-and-cons#reviews) See Related User Reviews ![Mahmoud S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmoud S.") MS Mahmoud S. Enterprise (\> 1000 emp.) 4.5/5 "Fast Whitelisting, Efficient Security" What do you dislike about Zscaler Private Access? I don't like when you whitelist a URL, it doesn't fully work. You still need to whitelist other sublinks to make the URL or tool fully loaded or produ ![Piyush U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush U.") PU Piyush U. Mid-Market (51-1000 emp.) 4.0/5 "Reliable and Efficient Remote Access with Minor Connection Hiccups" What do you dislike about Zscaler Private Access? When there is a change of network, the Zscaler Private Access application keeps on connecting and disconnecting, which is quite a nuisance during work ##### 2. Error Handling Users experience **confusing error handling** with Zscaler Private Access, making troubleshooting and connection issues frustrating at times. [ See 21 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619532&qs=pros-and-cons#reviews) See Related User Reviews ![Mahmoud S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmoud S.") MS Mahmoud S. Enterprise (\> 1000 emp.) 4.5/5 "Fast Whitelisting, Efficient Security" What do you dislike about Zscaler Private Access? I don't like when you whitelist a URL, it doesn't fully work. You still need to whitelist other sublinks to make the URL or tool fully loaded or produ ![Piyush U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush U.") PU Piyush U. Mid-Market (51-1000 emp.) 4.0/5 "Reliable and Efficient Remote Access with Minor Connection Hiccups" What do you dislike about Zscaler Private Access? When there is a change of network, the Zscaler Private Access application keeps on connecting and disconnecting, which is quite a nuisance during work ##### 3. Slow Loading Users experience frustrating **slow loading** and dropped connections with Zscaler Private Access, complicating network transitions and troubleshooting. [ See 20 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1618207&qs=pros-and-cons#reviews) See Related User Reviews ![Priyanka T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka T.") PT Priyanka T. Small-Business (50 or fewer emp.) 3.5/5 "Strong Security, But Latency Can Be an Issue" What do you dislike about Zscaler Private Access? Performance & Latency: Because traffic must travel to a Zscaler data center before reaching your application, users may experience "hops" that add ![Abdelrahman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdelrahman M.") AM Abdelrahman M. Mid-Market (51-1000 emp.) 4.0/5 "Effortless Remote Access, Minor Performance Hiccups" What do you dislike about Zscaler Private Access? Sometimes it feels slower than usual and it is hard to tell if it's the network or the app. ##### 4. Expensive Users find the **pricing steep** for Zscaler Private Access, particularly challenging for smaller organizations seeking budget-friendly solutions. [ See 18 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=2003826&qs=pros-and-cons#reviews) See Related User Reviews ![Deepak s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak s.") DS Deepak s. Mid-Market (51-1000 emp.) 4.5/5 "Helpful Tool for Secure Application Access" What do you dislike about Zscaler Private Access? The initial setup and implementation can be a bit complex and time-consuming, especially for first-time users. Sometimes troubleshooting issues takes PK Prathamesh K. Mid-Market (51-1000 emp.) 4.5/5 "Fast, Seamless Access with Enhanced Security" What do you dislike about Zscaler Private Access? Setup can be tricky – Getting all the rules, apps, and connectors right can take time. Troubleshooting is not always easy – When something doesn’t wo ##### 5. Slow Internet Users experience **slow internet connections** with Zscaler Private Access, leading to frustrating interruptions and degraded performance. [ See 16 mentions ](https://www.g2.com/products/zscaler-private-access/reviews?filters%5Bsentiment_snippet%5D=1619565&qs=pros-and-cons#reviews) See Related User Reviews ![Yousef M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yousef M.") YM Yousef M. Mid-Market (51-1000 emp.) 4.5/5 "Zero Trust Security Makes Remote Work Effortless" What do you dislike about Zscaler Private Access? Limited Offline Functionality: the application is only designed for online access, so users may encounter issues if temporarily offline or with unstab ![Abdelrahman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdelrahman M.") AM Abdelrahman M. Mid-Market (51-1000 emp.) 4.0/5 "Effortless Remote Access, Minor Performance Hiccups" What do you dislike about Zscaler Private Access? Sometimes it feels slower than usual and it is hard to tell if it's the network or the app. KD Kristina D. Quality Insights Associate Mid-Market (51-1000 emp.) 4/21/2026 "Strong Data Security and Easy Auto-Connect" 3.5/5 What do you like best about Zscaler Private Access? The product works well to secure data shared throughout the call center and in the corporate offices. The automatic connection when starting computers is a great ease of use tool. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? My connection to Zscaler often drops, which forces me to log in more frequently than necessary, especially when I’m on a call. As a phone agent operator, the line would constantly drop during program tech updates, creating frustration for both agents and customers in a high-stakes environment. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? Zscaler helps address the security risks that come with an unencrypted connection to the internet. In a world where hackers are constantly seeking financial gain, it’s vital to our company that customer information is protected. We safeguard sensitive data such as bank account details and personal identifying information, including a customer’s SSN, date of birth, and home address. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite LS Luciana S. IT Manager Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/26/2026 "Brilliant Zero Trust Secure Access That Replaces Traditional VPNs" 4.5/5 What do you like best about Zscaler Private Access? Zscaler is brilliant, with zero trust on matters secure application access, which creates operational safety. The program eliminates the use for traditional VPN and it has multiple security advantages Zscaler supports remote and secure access, where no internal network exploitation or exposure The program is resourceful for distributed workforce and those that access systems on cloud Zscaler is helpful in user segmentation and this brings granular access control that maintains business privacy The app is cloud set, where it has centralized management, with moderate deployment standards The user experience on matters secure applications access is also a paramount feature from the software Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? Zscaler demands policy configurations, a process that is complex and time sensitive The performance for Zscaler depends on regional connectivity and network routing, which is a primary problem Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? Zscaler is resourceful in offering secure remote access, more so to private applications and no network exposure The software gives efficiency in operations, where it eliminates a risks that are associated with traditional VPNs Zscaler is brilliant, where it helps in implementing a strategy for zero trust in matters access security The management of secure access is done remotely and this favors all the users, both remotely and hybrid Zscaler eliminates chances of cyberattacks and this prevents companies from being compromised The program concentrates on identity based access, which guarantees security to all applications Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Esma Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esma Y.") EY Esma Y. Senior Test Automation Engineer (SDET) Information Technology and Services Small-Business (50 or fewer emp.) 4/14/2026 "Zscaler Private Access: Stable, Secure VPN Alternative That Streamlines Daily Work" 4/5 What do you like best about Zscaler Private Access? What I like most about Zscaler Private Access is how it completely changes the way you connect to internal systems. With traditional VPNs, I always felt like I was opening the door to the entire network, even when I only needed one application. With ZPA, I’m only connected to what I actually need, and that makes a big difference in terms of both security and peace of mind. From a test automation perspective, it has made my daily work much smoother. I used to deal with random VPN drops right in the middle of running tests or calling internal APIs, which was frustrating. With ZPA, the connection is much more stable. Once I’m logged in, I can access staging environments and APIs without interruptions, which saves time especially during debugging and long test runs. On the UI/UX side, I like that it’s not something I constantly have to think about. The client is simple and runs quietly in the background. From an admin perspective, the interface can feel a bit complex at first, but once you get used to it, managing access policies becomes more structured and predictable. Another thing I appreciate is how it integrates with identity providers. Access is based on roles and context, so I don’t have to chase permissions all the time. It’s clear, controlled, and feels more secure without adding extra friction. In terms of performance, it was actually better than I expected. Compared to VPN, latency feels lower, especially when running API-heavy automated tests. That directly impacts our efficiency. From a pricing/ROI perspective, it makes sense if you consider the bigger picture. It’s not just about replacing VPN, but reducing downtime, improving security, and saving engineering time. Fewer connection issues alone have already paid back a lot for us. Support has also been reliable in my experience. When we had configuration questions early on, responses were helpful and fairly quick, which made the onboarding process easier. I haven’t deeply used any AI-driven features, but the platform’s policy-based intelligence and access control logic already feel quite advanced. It’s clear that decisions are not just static rules but based on context like user identity and device state. Overall, it’s been a more stable, secure, and less frustrating way to access internal resources compared to traditional approaches. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? One of the main challenges with Zscaler Private Access is the initial setup and configuration. The Zero Trust model is powerful, but it also comes with a learning curve. Defining policies, segmenting applications correctly, and making sure everything works as expected can take time, especially if you're coming from a traditional VPN setup. From a day-to-day usage perspective, troubleshooting can sometimes be a bit difficult. When something doesn’t work, it’s not always immediately clear whether the issue is related to policies, identity provider integration, or network configuration. This can slow things down, especially when you're trying to quickly access an internal service during development or testing. On the UI/UX side, while the end-user experience is simple, the admin interface can feel a bit overwhelming at first. There are many configuration layers, and it takes some time to fully understand how everything is connected. Pricing could also be a consideration for smaller teams. While it delivers value in terms of security and stability, the cost might feel high if you're not fully utilizing all of its capabilities. In terms of support, while generally helpful, response times can vary depending on the issue, and more complex cases may require some back-and-forth before getting fully resolved. Lastly, while the platform has strong policy-based logic, I haven’t seen very visible or impactful AI-driven features in everyday use yet. Most of the intelligence still feels rule-based rather than adaptive. Overall, none of these are deal-breakers, but they are things to consider, especially during the onboarding and early adoption phase. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? Before using Zscaler Private Access, our biggest issue was dealing with traditional VPN limitations. Connections were often unstable, especially during long test runs, and it was frustrating to lose access in the middle of hitting internal APIs or working in staging environments. It also felt a bit risky knowing that once connected, you were technically inside the whole network, even if you only needed one service. ZPA solved this by removing the dependency on VPN and switching to a more targeted access model. Now, instead of connecting to the entire network, I can securely access only the specific applications I need. This has made a noticeable difference in both stability and security. For my daily work in test automation, the biggest benefit has been consistency. I can run API tests, access internal tools, and debug issues without worrying about random disconnects. It’s especially helpful when running longer automation suites, where even a small interruption used to cause failures and waste time. Another benefit is around access control. Permissions are clearly defined, so I don’t have to constantly request access or deal with unnecessary privileges. Everything feels more streamlined and controlled. Overall, it has reduced a lot of the friction we used to have with remote access. Less time spent dealing with connection issues means more time actually focusing on testing and development, which has been a big win for productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BB Betül B. Mid-Market (51-1000 emp.) 4/7/2026 "Seamless Security Without VPN Hassle" 4.5/5 What do you like best about Zscaler Private Access? I like how simple and seamless Zscaler Private Access is. There's no VPN hassle for users, and from our side, it's easy to control access. It just works without getting in the way. The app-level access control is the most valuable for us, as being able to define exactly who can access which application keeps things really clean and secure. We also rely a lot on the client connector, as it makes the whole experience seamless. The initial setup of Zscaler Private Access was very easy, which is a big plus. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? Troubleshooting can be a bit tricky, and the initial setup isn’t the most intuitive. Occasionally, we also run into small connectivity issues with some apps. Clearer error messages and a simpler troubleshooting dashboard would help, plus more consistent app connectivity. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? I use Zscaler Private Access to give remote users secure access to apps without a traditional VPN, solving issues with broad network access and performance. It’s simple, seamless, and easy to control, letting us define who can access each app, making it secure and clean. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Çagla .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Çagla .") Ç Çagla . Quality Assurance Test Engineer 4/6/2026 "Reliable Remote Access with a Learning Curve" 4/5 What do you like best about Zscaler Private Access? I used Zscaler Private Access for remote access to internal applications and it works well for daily use. The best part for me is not needing to use a VPN anymore, as the connection feels more stable and faster, especially when changing networks. I like the zero trust approach because it only gives access to specific applications instead of the entire network. It has been much more reliable compared to traditional VPN setups. I also appreciate being able to access internal environments from anywhere without complicated configurations each time. The connection is mostly stable and I didn't face many random disconnections, which is important for testing. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? The first setup was not very easy, it takes time to understand how the system works and fixing issues is not always simple. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? I use Zscaler Private Access for remote access to internal apps. It offers stable, faster connections compared to VPN, ensuring consistency during testing. The zero trust approach enhances security by accessing specific applications. Initial setup is tricky but resolves complex configurations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mario M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario M.") MM Mario M. Application Support Engineer - Calibre Mid-Market (51-1000 emp.) 3/3/2026 "Convenient, Always-On Access with Room for Speed Improvement" 4/5 What do you like best about Zscaler Private Access? I really like that Zscaler Private Access is automated. It's turned on by default, which is a very interesting feature because when I'm using different software, I usually have to connect and disconnect, which can be a hassle. But with Zscaler Private Access, it's automatically opened and it never turns off for any reason. So it's always turned on automatically, which is great. I don't have to do anything. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? One thing I don't like about Zscaler Private Access is how much it affects my Internet speed. Normally my speed is about 30 to 35 megabits per second, but when using this, it drops to about 5 megabits per second. So, the speed is downgraded significantly. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? Zscaler Private Access solves the problem of having to physically visit the site every day. With this VPN, I can access the required websites from home, and the connection is set up automatically. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Piyush U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush U.") PU Piyush U. Research Intern Mid-Market (51-1000 emp.) 1/31/2026 "Reliable and Efficient Remote Access with Minor Connection Hiccups" 4/5 What do you like best about Zscaler Private Access? I like that Zscaler Private Access has had zero downtime so far and is fast and stable. It's safe and reliable, as it bans unauthorized access to important applications. The transition managed by the IT team was seamless and didn't take much time. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? When there is a change of network, the Zscaler Private Access application keeps on connecting and disconnecting, which is quite a nuisance during work. Seamless connection even after a change of network or longer sessions per user should be deployed. Further, there should be an option to mute the constant notifications. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? I use Zscaler Private Access to connect to my office network remotely. It securely connects me to required applications without unauthorized access. The traditional system was quite old and created bottlenecks including the slow response and failure during high traffic. The traditional system was quite old and created bottlenecks including the slow response and failure during high traffic. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 4/11/2026 "Seamless Always-On Zero Trust Access with Strong Global Performance" 4/5 What do you like best about Zscaler Private Access? I like how Zscaler Private Access removes the need for traditional VPNs and delivers a seamless, always-on experience. Users don’t have to think about connecting; access just works quietly in the background. The Zero Trust model also helps ensure applications are never exposed to the internet, which significantly reduces the attack surface. Performance remains consistently strong thanks to Zscaler’s global cloud, and once the structure is set up, policy management becomes much more straightforward. Overall, it strengthens security while improving the user experience at the same time. It's among my potential future options, and its pricing and integration could make it a deciding factor, but I haven't evaluated it thoroughly yet. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? The biggest challenge with ZPA is the initial setup and policy design. Zero Trust requires very granular segmentation, so if the application inventory or access flows aren’t well‑mapped, the rollout can feel complex. Troubleshooting can also be tricky because traffic doesn’t behave like a traditional VPN, and logs sometimes require deeper analysis. Additionally, the Client Connector agent occasionally needs user intervention after OS updates, and some legacy applications don’t behave perfectly without extra tuning. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? Zscaler Private Access eliminates the operational and security issues of traditional VPNs. Instead of exposing the network, it provides application‑level access based on identity and device posture. This solves problems like VPN bottlenecks, lateral movement risk, and complex firewall rules. For us, the biggest benefit is that users get seamless, always‑on access without needing to manually connect to anything. Security teams gain tighter control and visibility, and the attack surface is dramatically reduced because internal apps are never exposed to the internet. Overall, it improves both productivity and security at the same time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DC Drishti C. Data Analyst Small-Business (50 or fewer emp.) 12/1/2025 "Seamless Zero-Trust Access That Replaces VPNs Effortlessly" 5/5 What do you like best about Zscaler Private Access? I like that Zscaler Private Access completely removes the need for traditional VPNs. It provides seamless, zero-trust access to internal applications without exposing the network, which significantly reduces attack surfaces. The user experience is smooth, connections are fast, and access policies are easy to manage across distributed teams. Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? I don’t dislike much about ZPA, but when something does go wrong, it’s not always obvious where the issue is whether it’s connectivity, policy, or the Zscaler client. It takes a bit of learning to get comfortable with the troubleshooting flow. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? ZPA has solved a lot of the friction I used to face with VPNs, slow logins, dropped connections, and access issues when working remotely. Now I can securely access internal apps instantly, and everything runs in the background. It’s more secure and way more convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SP Sai Krishna P. Consultant Pharmaceuticals Enterprise (\> 1000 emp.) 10/17/2025 "Seamless Automatic VPN Connectivity, Stellar Support" 4.5/5 What do you like best about Zscaler Private Access? I appreciate the automatic connectivity feature, which connects my computer to the appropriate country seamlessly each time I log in, eliminating the need for manual adjustments.","I value the user-friendliness of the service, which simplifies my work flow and makes it easy to use.","I like the responsive and helpful customer service, which resolves issues efficiently and supportively, usually through phone calls.","I didn't face connectivity issues with Zscaler that I experienced with Cisco AnyConnect, making it more reliable.we are using scaler daily as we require the VPN survice to use our web applications Review collected by and hosted on G2.com. What do you dislike about Zscaler Private Access? I dislike the complexity of managing passwords with Zscaler Private Access. I found the process of resetting or changing my password to be cumbersome and complex. This often requires me to contact Zscaler support to reset passwords, which is inconvenient and time-consuming. This is an area where I believe the service could be simplified to enhance user experience. Review collected by and hosted on G2.com. What problems is Zscaler Private Access solving and how is that benefiting you? Zscaler Private Access automatically connects to the appropriate country on startup, simplifying my workflow and removing the need for manual connections. It's user-friendly, offers excellent customer support, and eliminates connectivity issues I faced with AnyConnect, ensuring seamless remote work. Review collected by and hosted on G2.com. 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