--- title: Zoom My Notes Reviews meta_title: 'Zoom My Notes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how Zoom My Notes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 240 scale: '5' date_modified: '2026-11-11' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence ---

Zoom My Notes Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

User Insights

Average based on 240 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zoom My Notes Reviews (240)

Reviews

Zoom My Notes Reviews (240)

4.5
240 reviews

What do users say?

Generated using AI from real user reviews
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Kumar Varun V.
KV
Kumar Varun V.
Product Management & Marketing Manager
Education Management
Mid-Market (51-1000 emp.)
"AI-Powered Productivity Boost with Smart Meeting Summaries"
4/5
What do you like best about Zoom My Notes?

The standout feature for me is how Zoom Workplace uses AI to improve productivity. From summarizing meetings to helping draft messages and follow-ups, it takes care of a lot of routine tasks so you can focus on actual work. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Very little to dislike; if anything, the growing number of features can make the interface feel a bit complex. Review collected by and hosted on G2.com.

Jessica S.
JS
Jessica S.
Assistant Vice President of Operations
Small-Business (50 or fewer emp.)
"Great for Team Communication, Needs Better Support"
3/5
What do you like best about Zoom My Notes?

I use Zoom Workplace to message my teammates about day-to-day activities and organize different group chats for various programs and groups of people. I like how the notifications work well and the colors are nice to look at. It also does not crash often, and it has a lot of features like video call, voice call, meetings, scheduler, channels, and more. Having Zoom Workplace helps with clear and instant communication with everyone in my company since many people work remotely. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

There's a bug that prevents scrolling up in chats, which is very frustrating because it shoots you back to the bottom, making it take forever to go back in the feed. Their IT support is not good to work with. Also, the integration with Salesforce is super buggy and doesn’t work on mobile, even though it used to. Review collected by and hosted on G2.com.

Katie S.
KS
Katie S.
Corporate Sales & Event Manager
Small-Business (50 or fewer emp.)
"Quick Setup and Integration with Robust Features"
4.5/5
What do you like best about Zoom My Notes?

I like the AI feature (my notes) in Zoom Workplace where I can record entire meetings, allowing me to click back and review them if I missed anything during a team or client meeting. It's quick and easy to use, very efficient, and integrates well since most of my clients have a Zoom account. The setup was also very easy and efficient when my team switched from Microsoft Teams, making it a smooth transition. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Sometimes the links don't always work straight away if I send it to a client who doesn't regularly use Zoom, but it's easily fixed. I just send another link. Review collected by and hosted on G2.com.

Matt L.
ML
Matt L.
Senior Vice President Fluid Studios
Small-Business (50 or fewer emp.)
"Seamless Integration, Effortless Setup"
5/5
What do you like best about Zoom My Notes?

I appreciate how Zoom Workplace integrates with my email, allowing me to set up calendar invites with my personal Zoom Workplace room already integrated. I love the way it connects my personal meeting room directly to my company and seamlessly integrates with my calendar so every invite I send automatically includes my personal meeting room. The integration with other platforms like Circle Back is also great, especially for the AI notetaking feature that joins all my meetings and keeps notes. The initial setup was very simple for our entire organization. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

If I had the ability to allow other team members to start meetings in my personal meeting room, that would be great in case I can’t join a meeting that I have set up. Currently when I set up a meeting, I can’t have anyone else start that meeting if it’s on my personal meeting room. So if I’m unable to join the meeting, the meeting cannot be started. Review collected by and hosted on G2.com.

Adam Octavian D.
AD
Adam Octavian D.
Tutor
Mid-Market (51-1000 emp.)
"Seamless AI Helper That Makes Note-Taking and Tuition Questions Easy"
4/5
What do you like best about Zoom My Notes?

I do love the new AI helper, as it helps take notes and also can quickly help with questions linked to my tuition. I do like also how seamless it is, everytime the quality has been great Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

I think it is a bit clunky with too many tools now, for example I don't need all these extra whiteboards, just stick to the classic whiteboard.. Also I think it updates too often without asking me if I want the update Review collected by and hosted on G2.com.

Zacharie P.
ZP
Zacharie P.
CEO
Mid-Market (51-1000 emp.)
"Versatile but Bandwidth-Heavy for International Projects"
4.5/5
What do you like best about Zoom My Notes?

I like Zoom Workplace for its ability to allow the team to share screens and participate more effectively. It's convenient for collaboration and offers features like changing backgrounds and integrating AI to assist with responses. The AI integration is quite interesting as it allows you to take notes and respond to questions, which helps in interacting with other team members. I find these features, like screen sharing where I can do live coding, pretty interesting. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Yeah. Because it consume a lot of bandwidth. And that can be a challenge for people overseas. Especially in the region, like, it doesn't have good Internet. So that's a little challenge that we have. And also the price. Right? It's not free. Review collected by and hosted on G2.com.

Rajat K.
RK
Rajat K.
Member
Small-Business (50 or fewer emp.)
"Seamless Meetings, Effortlessly Simple"
4.5/5
What do you like best about Zoom My Notes?

I love the simplicity of use with Zoom Workplace, making it easy to set up and get started quickly. The AI notes are a fantastic feature, enhancing my note-taking process. I find the call recording capability particularly helpful for monitoring calls and using the recordings for training purposes. The ability to get on a call with anyone across any geography and the screen sharing option for presentations are really valuable to me. Anyone can get up and running in 10-15 minutes, which is super convenient. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Nothing in particular. Everything works well. One thing would be allowing users to parallelly use the same ID instead of logging out the other user. Review collected by and hosted on G2.com.

Irfan H.
IH
Irfan H.
Computer Vision Engineer
Small-Business (50 or fewer emp.)
"Zoom Workplace: Friendly, Easy Interface with Messaging and Helpful Meeting Recording"
5/5
What do you like best about Zoom My Notes?

The best feature about Zoom Workplace is friendly and ease to use the interface, where all level of employee easily use. The combination of video streaming, messaging i.e sharing links/materials makes complete package for meetings or conferences. For keeping record the recording meeting feature is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

The dislike about Zoom Workplace getting or reserver system resources. Its need higher internet speed otherwise it drops audio and showing distorated video streamings. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Cost-Effective, Yet Needs a Friendlier UI"
4/5
What do you like best about Zoom My Notes?

I like that Zoom Workplace makes it easier than planning a trip to another city and coordinating with clients, and it’s more cost-effective even with a business account. I also appreciate the ability to set up meetings in a short span of time and the ease of face-to-face communication and screen sharing. It's nice that Zoom became widely available since most people started using it during COVID, so there's no need to install a new application. I also enjoy that some AIs have started taking notes within Zoom, which is a good addition I haven’t seen on other platforms. The initial setup was quite easy, just needing a login email and password. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

There is slightly lesser ease of use, the UI is not so easy to navigate for everyone. Without a business account, it sometimes shows a time limit for the meet. Also, the app consumes a lot of RAM on my laptop, so I prefer running it from the browser. Just make the interface more user-friendly; otherwise, everything seems good. Review collected by and hosted on G2.com.

מיכל .
מ
מיכל .
Board Co-Chair, Agile Management Institute
Consulting
Mid-Market (51-1000 emp.)
"Versatile Tool for Academia and Business Management"
4.5/5
What do you like best about Zoom My Notes?

I use Zoom Workplace for academia, professional development, and business management. I like the all-in-one convenience, the breakout rooms, the recording, Moodle integration, and the whiteboard. Breakout rooms are great for allowing participants to work in small groups, conduct role play, and simulations. The whiteboard is useful for collecting ideas and modifying responses together as a group. I find the easy login and the high-quality audio and video particularly valuable. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

One area for improvement is how the platform manages video recordings. For academic use, my customers are actively seeking alternative solutions for handling this. Video recording can be improved with embedding participants' interactions like short quizzes. Editing the videos, simple video editing, and self-recordings, AI transcription, and search may assist too. The initial setup is easy but sometimes it requires IT intervention. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

8%