--- title: Zoom My Notes Reviews meta_title: 'Zoom My Notes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how Zoom My Notes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 240 scale: '5' date_modified: '2026-11-11' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence ---

Zoom My Notes Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

User Insights

Average based on 240 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zoom My Notes Reviews (240)

Reviews

Zoom My Notes Reviews (240)

4.5
240 reviews

What do users say?

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Carlos F.
CF
Carlos F.
Front Office Reconciliations
Mid-Market (51-1000 emp.)
"Centralized Solution with AI Enhancements, Needs User-Friendliness Boost"
3.5/5
What do you like best about Zoom My Notes?

I appreciate having all the functionalities of Zoom Workplace in one place, which allows me and my team to get the tools and things we need from the same place. One feature I like is the artificial intelligence, as it generates a recap of meetings, so we don't have to manually write minutes. The chat intelligence suggests responses we should have on the chat, making it easy to respond with one click. The follow-up features are also pretty useful. Additionally, I believe the initial setup of Zoom Workplace was super easy. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

I think Zoom Workplace could be more user-friendly. People in the corporate world are used to Teams and Microsoft Office, which are super intuitive and user-friendly. I believe that if Zoom Workplace had a better structure, it could really improve in being intuitive. For people less familiar with technology, Zoom Workplace is a bit less user-friendly. Review collected by and hosted on G2.com.

Ravi t.
RT
Ravi t.
Small-Business (50 or fewer emp.)
"Seamless Communication and Collaboration Hub"
4.5/5
What do you like best about Zoom My Notes?

I really like how Zoom Workplace integrates everything into a single platform. I don't need separate tools for meetings, chat, and collaboration, which makes things much easier for me. The video and audio quality are consistently reliable, even with large teams. Screen sharing is smooth, which works well for demos and technical discussions. The recording and meeting summary features are especially useful as I can revisit discussions anytime without relying on notes, reducing miscommunication. Another aspect I appreciate is the ease of scheduling and calendar integration, which removes back-and-forth coordination and keeps meetings organized. Sharing my screen and communication are both smoother compared to Google Meet. Setting up the environment is also very easy and quick, with just a link we can access the meeting and easily enter it. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

One issue with Zoom Workplace is that the interface can feel cluttered as more features are added. It sometimes takes extra effort to find specific settings or tools, especially for new users. The chat feature is functional but not as strong as dedicated tools like Slack or Microsoft Teams. Thread management needs improvement, as conversations get messy because replies are not as structured or easy to track. Review collected by and hosted on G2.com.

YASWANTH REDDY S.
YS
YASWANTH REDDY S.
Associate Software Engineer
Small-Business (50 or fewer emp.)
"Seamless, Reliable Meetings in a Clean All-in-One Collaboration Hub"
5/5
What do you like best about Zoom My Notes?

I really appreciate how seamless it feels to use. The interface is clean and intuitive, so I don’t waste time figuring out where things are. Meetings start quickly, and the video/audio quality is consistently reliable. I also love that it’s not just about meetings anymore—features like Team Chat, Whiteboard, and integrations with other tools make it feel like a complete collaboration hub rather than just a video call app. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Sometimes the sheer number of features can feel overwhelming, especially for new users. It takes a bit of time to discover everything and figure out what’s most useful for your workflow. Also, while Zoom has improved a lot with hybrid work tools, switching between devices (like laptop to mobile) could be smoother Review collected by and hosted on G2.com.

Pavan K.
PK
Pavan K.
Senior Executive
Mid-Market (51-1000 emp.)
"Zoom Workplace: User-Friendly, High-Quality Meetings Made Easy"
5/5
What do you like best about Zoom My Notes?

Zoom workplace is a very user-friendly hub for official meetings and chat. The high quality video or audio, ease of use and its AI-driven efficiency makes it most beneficial and must required application in every office laptop, Definitely a well recommended application for every corporate meeting. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

First thing is it requires more internet speed when compare to its competitor applications and its excessive or distracting notifications regarding updates makes quite discomfort. Review collected by and hosted on G2.com.

Pavan Kalyan P.
PP
Pavan Kalyan P.
Salesforce CPQ Admin
Small-Business (50 or fewer emp.)
"Cost-Effective and Feature-Rich, but UI Needs Improvement"
4/5
What do you like best about Zoom My Notes?

I think Zoom Workplace is good. It's great for meetings and webinars. I really like how easy it is for any participant to join a meeting just by sharing the link. It's a great feature. Zoom Workplace is good at screen sharing, and the clarity is very impressive. The whiteboard in meetings where we can take notes and draw is very useful, and the transcription service helps a lot too. I like that I can mute participants and that an admin has the control to end meetings, which is another great feature. The onboarding process was easy and comfortable, and it's affordable. Many features are there, making Zoom a good choice. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

For me, Zoom Workplace is good, but the only thing is, compared to Microsoft Teams, the UI is kind of less accessible and not as easy. I think if Zoom focuses on improving the UI and making the buttons more accessible, it could be better. Review collected by and hosted on G2.com.

Daniel D.
DD
Daniel D.
Telecom Advisory Board
Mid-Market (51-1000 emp.)
"Seamless Integration and Powerful AI Recording—But UI Varies Across Devices"
3.5/5
What do you like best about Zoom My Notes?

Seamless integration to rest of tech stack. Ability to provide quality video and audio, and also record, transcribe, feed to AI are all invaluable for sales Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Seems like different users get different experience ... for instance, my participants cannot always easily find the "share" or "mute" buttons, and when I tell them where to look the buttons may not be in the same place. Probably depending upon device or browser Review collected by and hosted on G2.com.

Vedant G.
VG
Vedant G.
Business Development
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"oom: An All-in-One Collaboration"
4.5/5
What do you like best about Zoom My Notes?

oom Workplace stands out as an all-in-one hub combining meetings, chat, file sharing, and AI-powered tools, making collaboration seamless, reducing app switching, and boosting productivity for teams Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Zoom Workplace can feel cluttered with too many features, and performance may lag on low-end devices Review collected by and hosted on G2.com.

John L.
JL
John L.
Commodity Futures Trader
Small-Business (50 or fewer emp.)
"Crystal-Clear HD Video and AI Summaries That Supercharge Collaboration"
4.5/5
What do you like best about Zoom My Notes?

The high-definition video quality and the AI Companion meeting summaries are the best features. It makes collaboration on technical projects much faster and more efficient. Also, the audio and video remain sharp even during large multi-user sessions, which is critical for professional presentations and meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Admin settings feel hidden and hard to find quickly. Review collected by and hosted on G2.com.

Fernando M.
FM
Fernando M.
Channel Sales Representative
Mid-Market (51-1000 emp.)
"Great tool for keeping work organized"
4.5/5
What do you like best about Zoom My Notes?

What I like best is how simple it feels. It’s not clunky like other work tools; everything just works, and it’s easy to find what I need without a headache. It just makes the workday feel a bit smoother. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

It’s starting to feel a bit cluttered with too many features and icons I don't always use. Notifications can also get pretty distracting during a meeting; it’s hard to stay focused when pings from different channels keep popping up. Review collected by and hosted on G2.com.

Ste P.
SP
Ste P.
CEO
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Workplace Unifies Meetings, Chat, Phone, and AI—Reliable and Easy to Adopt"
5/5
What do you like best about Zoom My Notes?

What I Like Best About Zoom Workplace

The standout feature of Zoom Workplace is its ability to seamlessly unify video meetings, team chat, phone, and whiteboard spaces into a single platform. It significantly reduces app-switching fatigue and keeps team communication centralized.

The interface is clean, intuitive, and highly familiar. Navigating between your calendar, active chats, and upcoming meetings feels natural, making it easy for users of all technical skill levels to adapt instantly.

It boasts an excellent ecosystem. Zoom Workplace integrates effortlessly with major productivity suites like Google Workspace and Microsoft 365, as well as a wide variety of project management and CRM tools.

Unmatched reliability. The platform consistently delivers stable, high-definition video and crisp audio with very low latency, even in less-than-ideal bandwidth conditions.

It absolutely feels like you get your money's worth. Because it bundles meetings, team chat, and AI capabilities into one package, it allows you to consolidate software and stop paying for separate standalone apps. This makes the overall return on investment very strong.

Onboarding is virtually frictionless since most users already know how to use Zoom. For team deployment, the admin portal is straightforward, backed by a comprehensive knowledge base and responsive support channels.

The built-in Zoom AI Companion is a massive time-saver. It actively boosts productivity by generating highly accurate meeting summaries, answering questions if you join a meeting late, and helping draft chat responses—all seamlessly built into the workflow. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

While Zoom Workplace is packed with features, its ambition to be an "all-in-one" hub has caused it to lose some of the lightweight simplicity that made the original Zoom so popular. It can sometimes feel bloated if you only need a basic meeting tool. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

8%