--- title: Zoom My Notes Reviews meta_title: 'Zoom My Notes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how Zoom My Notes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 240 scale: '5' date_modified: '2026-11-11' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence ---

Zoom My Notes Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

User Insights

Average based on 240 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zoom My Notes Reviews (240)

Reviews

Zoom My Notes Reviews (240)

4.5
240 reviews

What do users say?

Generated using AI from real user reviews
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Anjali M.
AM
Anjali M.
Software Analyst
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Workplace: The Ultimate All-in-One Hub Despite Interface Clutter"
4/5
What do you like best about Zoom My Notes?

Zoom Workplace is a reliable, all-in-one collaboration hub that shines through its rock-solid video stability and virtually zero learning curve for users. Its standout feature is the included AI Companion, which brilliantly automates meeting summaries and catches you up on missed chats, saving hours of manual work. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Zoom Workplace can feel bloated and cluttered due to its aggressive expansion into an all-in-one suite.

Navigating between mail, docs, chat, and video inside a single app often creates unnecessary interface noise. Review collected by and hosted on G2.com.

David E.
DE
David E.
Interaction Content Designer
Design
Enterprise (> 1000 emp.)
"Zoom Makes Group Meetings Effortless with Powerful Collaboration Features"
5/5
What do you like best about Zoom My Notes?

Zoom is a great video-conferencing platform that makes it easy to host group meetings. It also has extra features like polls, breakout rooms, reactions, voting, recording, transcriptions, and other special tools, which is helpful for collaboration between teams. I also think the UI of the platform is quite easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Some dislikes I have with zoom is centred around its app. Most times after opening the Zoom app, my webcam automatically comes on without my request. Additionally, the app randomly crashes after a while, which can be very frustrating. It's also difficult sometime getting support in tackling some issues I come across. Review collected by and hosted on G2.com.

Luis F.
LF
Luis F.
Gerente de Mercadotecnia Digital
Marketing and Advertising
Enterprise (> 1000 emp.)
"Reliable and Easy-to-Use Platform for Work Meetings"
5/5
What do you like best about Zoom My Notes?

Zoom Workplace is very reliable and extremely easy to use. I mainly use it for work meetings, and it works consistently well without technical issues. Scheduling meetings, sharing presentations, and collaborating with team members is very straightforward. One of my favorite features is the AI meeting assistant. The automatic summaries are very accurate and capture the key points and action items, which saves a lot of time after meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Overall, my experience has been very positive. If anything, some of the advanced features could be easier to find within the interface. Other than that, the platform is stable and works very well for everyday professional communication. Review collected by and hosted on G2.com.

Ronith D.
RD
Ronith D.
Founder
Consulting
Small-Business (50 or fewer emp.)
Originally submitted 3/13/2026
"Seamless Meetings with Powerful AI and Integrations"
5/5
What do you like best about Zoom My Notes?

I love using Zoom Workplace because it's always been my favorite platform for its easy access, and I've never had difficulties connecting. I find their recent addition of AI helps me to plan for my calls and as a note taker, it works fantastic at making sure I stay on track with follow-ups. I also love that Zoom ensures I never have more than one appointment by checking all my appointments. It's easy to integrate with all my other platforms like HubSpot, Gmail, Apollo, and LinkedIn. The initial setup was simple, which I love. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

It can feel a bit expensive for me, especially since I’m a small agency. Review collected by and hosted on G2.com.

Cory S.
CS
Cory S.
Technical Services Manager
Mid-Market (51-1000 emp.)
"Reliable Meetings, but Pricing and License Flexibility Need Improvement"
2.5/5
What do you like best about Zoom My Notes?

Zoom Workplace is reliable and easy for everyone to join. The video/audio quality, screen sharing, recordings, transcripts, breakout rooms, chat, phone, and AI summaries make meetings and collaboration much easier Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

The biggest downside is cost and license flexibility. It can be difficult to easily cancel, reduce, or downgrade licenses, which makes spend harder to manage. I’d like more transparent pricing and simpler self-service license management Review collected by and hosted on G2.com.

Dr. Akshay M.
DM
Dr. Akshay M.
Annotator
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Smooth Meeting Links, Virtual Agent Summaries, and a Helpful Digital Whiteboard"
5/5
What do you like best about Zoom My Notes?

Zoom is very smooth when it comes to sharing meeting links, and I also like the new feature, the Virtual Agent. Whenever I join a meeting late, I ask the Virtual Agent to summarise what has happened so far so I can catch up quickly. I also find the digital whiteboard helpful because I can draw sketches and convert them into actual images, which makes it easier to share ideas during the meeting. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Actually, I’m used to Zoom now, but when I first started using it as a beginner, the UI and overall interface felt very overwhelming. It has a lot going on, and the layout can feel cluttered, which sometimes makes it confusing to navigate. Compared to FaceTime or Google Meet, Zoom felt less straightforward at the beginning. Review collected by and hosted on G2.com.

Nyasha M.
NM
Nyasha M.
Intake specialist
Small-Business (50 or fewer emp.)
"Makes Remote Collaboration Seamless and Efficient"
5/5
What do you like best about Zoom My Notes?

I like that Zoom Workplace is a very easy to use platform. I also appreciate the new AI assistance, which helps with taking notes during meetings and makes it easier for me to refer back to what was said. The user-friendly interface makes it easy to set up and understand, and it's great for communication and collaboration with my team, especially since I work remotely. It has been working well for our organization, and the switch to Zoom Workplace was because it was easier and more cost-efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

None Review collected by and hosted on G2.com.

Connor C.
CC
Connor C.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Effortless Scheduling with AI Notes, Summaries, and Google Calendar Integration"
4.5/5
What do you like best about Zoom My Notes?

It is extremely easy to set up meetings and with the use of AI it can even help track the meeting and take notes so nothing is missed. The summaries are perfect to skim over for reminders on previous meetings. Also setting up recurring meetings is super helpful and a breeze. It easily integrates with my google calendar and even helps me schedule time to focus on specific tasks. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

The most challenging aspect would be rescheduling meetings. It can be difficult to find the best time for meetings and I wish the AI would send up to 3 recommended reschedule times based on everyone's calendar. Review collected by and hosted on G2.com.

Sujeewa B.
SB
Sujeewa B.
Data Analyst
Financial Services
Mid-Market (51-1000 emp.)
Originally submitted 3/16/2026
"A Game-Changer for Remote Collaboration with Minor Hiccups"
4/5
What do you like best about Zoom My Notes?

I use Zoom Workplace heavily for remote collaboration while working from home. It keeps the team aligned and collaborative, even though we aren't in the same room. I like the built-in AI assistant, which acts as a virtual minute-taker for all my meetings. It automatically creates a summary of the meeting and a list of action items as soon as we finish, saving me hours of administrative work each week. The initial setup was super quick, just a fast download, a quick sign-in, and all my preferences were ready to go. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

It uses a lot of memory, which can cause some lag when I'm screen-sharing heavy dashboards. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Zoom: The best tool for virtual meetings and communication"
4.5/5
What do you like best about Zoom My Notes?

Zoom is the easiest to use teleconferencing platform. It is very user friendly, looks professional for 1:1 and group meetings, and is very effective for hosting seamless webinars. I love using Zoom for virtual meetings and love the calendar integration with my Gmail account to easily book meetings and include a Zoom link for my guests. Zoom is also extremely reliable and I have never had an issue with it. I can always count on Zoom for my video conferencing needs. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

I have no dislikes abut Zoom. I have never had any problems using it and think it's a platform that should be universally adopted. Zoom is consistent, dependable, and is easy to use for virtual meetings with external stakeholders or internal colleagues. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

8%