Zoom My Notes Reviews & Product Details

It's reliability and ease of use. Meetings run smoothly without crashes or interruptions, and the platform combines simplicity with powerful features like screen sharing, collaborative whiteboards, and AI meeting assistants. It makes teamwork seamless and efficient. Review collected by and hosted on G2.com.

Some of its advanced features can feel overwhelming at first, and the interface has a lot of options that may require extra time to learn. Occasional audio or video quality issues also occur depending on network stability, which can disrupt the flow of meetings. Review collected by and hosted on G2.com.

I use Zoom daily for video calls, screen sharing, and the AI meeting assistant and it nails all three. Video conferencing is rock solid, rarely any lag or drop issues even on longer calls. Screen sharing is super smooth and easy to set up, which matters a lot when I'm walking someone through dashboards or code. But the real game changer for me has been the AI meeting assistant it generates pretty accurate meeting summaries so I don't have to worry about taking notes while I'm presenting or deep in a discussion. I just focus on the conversation and catch up on the summary later. Saves me a ton of time honestly. Review collected by and hosted on G2.com.

The AI meeting summaries are good but not always perfect sometimes it misses key action items or gets context slightly off, so I still end up double-checking them. Also, the screen sharing options could be a little more intuitive picking between sharing a specific window vs full screen vs a portion of the screen feels clunkier than it should be. Minor stuff overall, but would be nice if those got polished up a bit. Review collected by and hosted on G2.com.

It gives me all the needed tools that i need at the time of my work. It is an old company for me so I can trust this company on my own.And the interface and design is so professional that helps to create professional envioronment. Review collected by and hosted on G2.com.

The thing that i hate about zoom is the large number of memebers meeting on one place , sometime it creates chaos in meetings. And also the layout of it can be more creative. Review collected by and hosted on G2.com.

Zoom Workplace is best for its all-in-one integration, which cleanly unifies team chat, scheduling, and collaborative docs into a single app so you don't have to constantly switch windows.

Its built-in AI Companion is also incredibly helpful because it automatically generates accurate meeting summaries and action items without requiring expensive third-party add-ons.

Finally, it remains unmatched in connection stability, consistently delivering smooth audio and video even on spotty or low-bandwidth Wi-Fi networks. Review collected by and hosted on G2.com.

Zoom Workplace can be very expensive due to paid add-ons, heavily drains computer battery and memory, and has a cluttered, confusing interface. Review collected by and hosted on G2.com.

Zoom Workplace is very handy in creating these meetings and easy to navigate and most best thing about it is user friendly and clear instruction.

Its a whole pack of google meet, Microsoft Teams, WhatsApp all in one.

Its well balanced between professional and friendly. No lag or any such things faced by me.

Best thing about it is the summarization of meeting and the connectivity of calendar to the mail.

I am using free account not sure about company pricing.

Only reason company are not using because of the domination of market by Google and Microsoft, I prefer zoom for collaboration than teams and meet for sure. Review collected by and hosted on G2.com.

Zoom doesn't have many other tools like excel or google sheets or mail or copilot and Gemini or any similar software so as a company i would prefer Microsoft subscriptions or google subscriptions it would be cost effective to buy in bundle Review collected by and hosted on G2.com.

The seamless cross-platform experience stands out the most. Whether joining from desktop, mobile, or a web browser, the interface remains consistent and the connection quality is reliable. The one-click meeting join and calendar integrations (Google, Outlook) significantly reduce friction for scheduling and attendance. Features like breakout rooms, live transcription, and the whiteboard tool make it genuinely useful beyond just video calls — it covers the full collaboration workflow in one place. Review collected by and hosted on G2.com.

The most notable pain point is resource consumption — Zoom can be significantly heavy on CPU and RAM, especially during longer calls or when virtual backgrounds are enabled, which affects overall system performance. The free plan's 40-minute meeting limit feels restrictive for team collaboration. Additionally, the app has grown quite bloated over time; features like Zoom Mail, Zoom Docs, and the AI Companion add complexity to what was originally valued for its simplicity. Security and privacy concerns from past incidents also linger as considerations for enterprise users. Review collected by and hosted on G2.com.

Zoom helps me interact with my colleagues efficiently and comfortably. It’s easy to initiate calls, and it opens quickly even the first time I try to load it. I also like the quick integrations, such as the whiteboard, which is helpful when I’m trying to explain something to someone else on the call. The AI feature that summarizes the call is good as well. While setting up the things for the first time - the single sign on feature helped to login and authenticate quickly. Review collected by and hosted on G2.com.

The floating window which appears while you share the screen blocks the content all the time, i need to manually hide the floating window each time i share the screen, also the recording could be made available instantly right after the call, whereas currently need to wait 10-20 minutes to get the recording and the meeting summary in the email. Review collected by and hosted on G2.com.

Zoom Workplace is one the best and prominent Collaboration platform, Its User interface is real easy compared to competitor. Audio quality is far better. I have never observed any lag while using Zoom workplace.

File sharing, chat rooms feature- you can send 1:1 message even when part of a group chat room. It also has a white board add-in which is really useful to present while in a group call. AI Companion also eases the life with all the search options, capturing and writing concise notes. Review collected by and hosted on G2.com.

Few things which i observed- It utilizes a lot of RAM space, sometimes causing system to slow down. Review collected by and hosted on G2.com.

I love the AI Companions summary feature in Zoom Workspace. It saves me around 20 minutes of admin work after every departmental sync, because I no longer have to manually type out action items. Review collected by and hosted on G2.com.

While I appreciate the all-in-one approach, the interface is starting to feel a bit crowded. I’d really like a Lite Mode for days when I just need to focus on calls, without all the extra tabs competing for attention. The AI summaries are helpful overall, but they occasionally struggle with technical industry terms, so I still need to do a quick manual edit now and then. Review collected by and hosted on G2.com.

Scheduling Zoom calls is easy. It links with my work calendar, so I can quickly see when colleagues are free and set up meetings without back-and-forth. I also like that notes taken in the chat during a call can be shared with colleagues and saved, so they aren’t lost once the call ends. The calendar view shows public holidays and colleagues’ annual leave as well, which makes it faster to find a suitable time and schedule meetings more quickly. Review collected by and hosted on G2.com.

I can’t set “turn off AI assistant” as the default, so we have to switch it off at the start of every call. I suspect those settings are controlled by our account admin. During calls, the Zoom controls also often feel like they’re in the way, especially when I’m sharing my screen. Sometimes the Zoom tasks build up (I’m checking elsewhere) and it makes me anxious, since the number can get quite high. I also don’t like the wording of “X is inviting you to view the meeting summary” — it comes across as passive-aggressive. Review collected by and hosted on G2.com.