Zoom My Notes Reviews & Product Details

It’s seamless—voice calls have no lag, and the video sharing is a total game-changer. I tried Google Meet, but it isn’t as intuitive or as easy to use as Meet. Review collected by and hosted on G2.com.

The 40-minute free limit for non-premium users is a bummer. Most of the time my calls last about an hour, and having to deal with those extra 20 minutes adds friction. I’d be more than willing to convert to premium if there were a 60-minute free call option. Review collected by and hosted on G2.com.

Zoom Workplace has helped us connect not only with our clients, but also with our other office across the country. It seamlessly integrates with our tech stack, books rooms and helps with summarising the meetings into easy to digest actions using its AI tools.

It is very user friendly as it simply becomes part of booking a meeting through Outlook.

After changing a few settings, it manages to play video on calls without any issues which shows how well it performs.

We are fully integrated with Zoom and have rolled out licenses for all our users and created dedicated Zoom rooms in our offices. The pricing is on par with other offerings, but the convenience is priceless.

Throughout the early rollout, we could always reach out to our account manager that was very helpful and if he couldn't help, a support request was raised and solved fairly quickly. Review collected by and hosted on G2.com.

Zoom rooms have the capability of joining teams meetings as well. While this is a great feature, we had to use another 3rd party service to reroute audio to ensure our clients could hear us perfectly. Of course, this is not Zoom's responsibility, but the only thing that is negative at the moment. Review collected by and hosted on G2.com.

The AI Companion 3.0 is the standout feature for 2026. The ability to ask natural language questions about past meetings, unread chats, and even synced emails from Outlook or Gmail is incredibly powerful. I also love the Workplace App interface refresh—moving the navigation to the left sidebar makes it much faster to toggle between my calendar, docs, and team channels. The new Live Voice Translator has also been a game-changer for our international calls, providing real-time audio translation that actually sounds natural. Review collected by and hosted on G2.com.

As the platform has expanded from a simple meeting tool into a full "Workplace," the UI has become significantly more complex. It can occasionally feel cluttered with too many tabs and pop-up notifications for new features. I’ve also noticed that the Version 7.0 update had some initial stability issues in certain regions, and the mobile app still lacks some of the deep recording and administrative controls found on the desktop version. Review collected by and hosted on G2.com.

First, the calls are very smooth despite internet fluctuations, always remaining stable with a clear image. There are multiple options when it comes to holding a meeting, scheduling times, the number of people who can be online in a single room, and managing the people online quickly and intuitively.

It has integrations that help maximize performance. The price covers exactly what it offers and even a bit more. In case of a failure, support is there for you, very friendly and with optimal solutions, and now being able to use artificial intelligence helps to create and implement everything faster. Review collected by and hosted on G2.com.

Until now, the not-so-optimal thing about Zoom was that it didn't have a notepad, but it has already been integrated in the latest updates. I would say it is now a great program. Review collected by and hosted on G2.com.

What stands out most is how reliable and easy to use it is. Calls connect quickly, video and audio quality hold up well even on weaker connections, and joining a meeting takes just a click. Having chat, meetings, calendar, and whiteboard in a single workspace cuts down on app-switching, and the AI Companion summaries are genuinely useful for catching up on meetings I miss. It's a platform that just works without much friction. Review collected by and hosted on G2.com.

Frequent update prompts are disruptive, some advanced features are locked behind higher-tier plans, and the app can feel bloated and slow to load at times. Review collected by and hosted on G2.com.

Zoom Workplace AI’s automated MoM generation, once activated, quickly provides a summary of the meeting based on the discussion and highlights the important pointers, saving me from spending hours doing it manually. Zoom Workplace’s synchronization with Outlook also helps me set up meetings in no time. Overall, Zoom is one of the easiest and most convenient tools to use, which makes it an easy choice for users. Review collected by and hosted on G2.com.

Zoom’s high data usage per minute or hour is a bit of a drawback, especially when we’re away at a site dealing with network issues. Review collected by and hosted on G2.com.

I love how Zoom Workplace was a game changer for my business. It helped me take notes and record meetings with clients, which I can refer to again and again. This feature gives me a better experience because I don't have to keep following up with clients, as I have all the data saved in my recordings. Using Zoom Workplace makes it very easy to conduct interviews with clients for content writing and digital marketing. I also appreciate that it's straightforward to set up on my MacBook; the app download process is very easy-peasy, without any hassle. Review collected by and hosted on G2.com.

I see that in the free part, the intro of forty minutes can be increased to sixty minutes or maybe ninety minutes because, you know, people should experience Zoom, and I think forty minutes is not enough. Review collected by and hosted on G2.com.

Zoom has a clear user interface with easy navigation between tasks. It's easy to find the settings I need to make updates. Additionally, the meet scheduler makes it easy to connect with parties and organize meetings. Zoom easily interfaces with other platforms such as Google Meet and Slack. Zoom is also very reliable with frequent updates and minimal downtime or issues. Finally, there is valuable AI tools such as transcripts. Additional features such as tasks, notes, and clipboard make it easy to stay on task. Review collected by and hosted on G2.com.

Occasionally there is difficulties updating invites leading to duplicate meetings. Additionally some attendees report issues with adding meetings to external calendars. Review collected by and hosted on G2.com.

I love Zoom because it’s the app I usually use to meet with clients when needed. It’s very easy to use—once you schedule a meeting, it’s automatically added to your calendar.

It also now uses AI to take notes during the discussion, then sends you an email with a summary afterward. You can review the notes and take advantage of many other new features and updates as well. Review collected by and hosted on G2.com.

What I don’t like most about Zoom is the on-screen drawing/annotation tool. It can be hard to find at times, and there isn’t an easy shortcut to quickly delete what you’ve drawn. As a result, the person on the other end can sometimes get confused. Review collected by and hosted on G2.com.

What I like best about Zoom Workplace is how it brings everything together in one place, making day-to-day work much simpler and more organized.

The biggest advantage is its all-in-one collaboration approach. Instead of switching between multiple tools, you can handle meetings, chat, calls, file sharing, and even task coordination within the same platform. This saves time and reduces confusion, especially in team environments.

Another strong point is the ease of use. The interface is clean and intuitive, so even new users can quickly get comfortable without much training. This is especially helpful in training or corporate settings where participants may have different levels of technical knowledge.

I also appreciate the reliability of video and audio quality. Meetings are generally stable, with features like screen sharing, recording, breakout rooms, and live captions working smoothly, which is very useful for training sessions and workshops. Review collected by and hosted on G2.com.

one thing that can be worked upon is the constant notifications from chats, meetings, and updates can become distracting if not managed properly. It requires some manual effort to customize settings and avoid interruptions. Review collected by and hosted on G2.com.