--- title: Zoom My Notes Reviews meta_title: 'Zoom My Notes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how Zoom My Notes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 240 scale: '5' date_modified: '2026-11-11' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence ---

Zoom My Notes Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

User Insights

Average based on 240 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zoom My Notes Reviews (240)

Reviews

Zoom My Notes Reviews (240)

4.5
240 reviews

What do users say?

Generated using AI from real user reviews
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Akshay B.
AB
Akshay B.
Senior Enterprise Implementation Manager - APAC
Education Management
Enterprise (> 1000 emp.)
"AI Transcript and Seamless Integration Shine"
5/5
What do you like best about Zoom My Notes?

I love the AI Transcript feature in Zoom Workplace because it provides an amazing summary and next steps action in my inbox after the meeting, which lets me focus seamlessly on the call without having to make any notes manually. This also helps me in effectively following up with my internal and external stakeholders. The Zoom Rooms feature is fantastic for giving better structure to conversations, building relationships, and allowing hesitations to fade away when connecting in smaller groups. I appreciate the Host Tools, which offer the privilege to manage various meeting aspects like screen share access, locking the meeting, enabling waiting rooms, or hiding profile pictures. These tools give us more control to manage our meetings the way we like. Additionally, the Integrated Chat and Calendar feature is incredibly helpful as it allows seamless work on one page, making it easy to manage meetings and follow-ups in one place. I found the initial setup of Zoom Workplace very easy, which was a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

The in-meeting chat and file sharing feature could be more organized and easier to reference later, particularly for longer/recurring meetings. Additionally, deeper integration across tools like tasks, notes, followups could be more seamless to make it truly unified workplace rather than a collection of features. Review collected by and hosted on G2.com.

Priscila D.
PD
Priscila D.
Chief Marketing Officer / Chief Information Officer
Small-Business (50 or fewer emp.)
"Widely Recognized, Needs App for Full Potential"
4.5/5
What do you like best about Zoom My Notes?

I find Zoom Workplace easy for meetings because everyone knows Zoom, especially since 2020. I appreciate the background effects feature and the new AI feature that provides summaries and helps with meetings. I also value the ability to record meetings. It's widely available and known, which made switching from Google Meet to Zoom easy for us. The initial setup was pretty easy too; you just log in, pay, and you're ready to go. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

I think that most features need the app to download. Maybe if you're using it from a web browser, it's not as useful. Sometimes it takes a while to load. And it's heavy in resources, especially using Linux. Review collected by and hosted on G2.com.

Tirna R.
TR
Tirna R.
Small-Business (50 or fewer emp.)
"Intuitive, Entertain External Connections Effortlessly"
4/5
What do you like best about Zoom My Notes?

I find Zoom Workplace user-friendly and accessible, which really helps when connecting with external partners who might find accessing other platforms like Teams difficult. I like that you can assign hosts and plan breakout rooms ahead of the meeting, as this helps me focus on facilitation. I value the feature that enables the waiting room to filter stragglers, and I like being able to record meetings for later distribution. The transcript and notes are convenient for referencing later. The integration with my Outlook calendar is great for ease in scheduling and sending invites. The initial setup was pretty easy as well. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

I find it hard to navigate slides as well as share my screen at the same time. It makes my window freeze and I can't see speaker notes unless it's brought to another screen. Review collected by and hosted on G2.com.

Pramoda  H.
PH
Pramoda H.
Full Stack Developer
Program Development
Small-Business (50 or fewer emp.)
Originally submitted 3/31/2026
Guest users or non-business users of the software, not included in G2 scores.
"Zoom Workplace: All-in-One Platform for Meetings, Chat, and Collaboration"
4/5
What do you like best about Zoom My Notes?

What I like about Zoom Workplace is that it’s an all-in-one platform. I don’t have to rely on other apps because everything I need is in one place—meetings, chat, screen sharing, recording, breakout rooms, and more. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

A slow internet connection can lead to lag, audio and visual issues, and dropped calls, all of which can reduce the quality of meetings. Review collected by and hosted on G2.com.

Christian Raul C.
CC
Christian Raul C.
Customer Support Specialist
Enterprise (> 1000 emp.)
"Effortless Meetings, Needs Stability at High Load"
5/5
What do you like best about Zoom My Notes?

I use Zoom Workplace for my work meetings and appreciate the privacy and instant connection it provides with my coworkers. One feature I particularly like is the ability to receive a summary of the interaction, including participant details and a complete record of the meeting, which is sent via email after the meeting concludes. This feature saves me a lot of time because it highlights the most important points discussed without requiring me to rewatch the entire session. Additionally, seeing the list of participants helps enhance accountability. The initial setup was very straightforward; I simply logged in using my company credentials. Zoom is also seamlessly integrated with my Assembled and Google Calendars. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Sometimes, when a meeting has many participants with their cameras on, it can get laggy, and I may experience disconnections or freezing during the session. Review collected by and hosted on G2.com.

Adam T.
AT
Adam T.
Account Executive
Mid-Market (51-1000 emp.)
Originally submitted 4/7/2026
"Zoom Workplace is Wonderful"
4.5/5
What do you like best about Zoom My Notes?

I like the ability to coordinate and plan all of my meetings in one centralized interface and access/share recordings very easily. It also integrates very nicely into my Outlook for easy scheduling. The AI capabilities with notes is also industry leading in my view which helps to organize and consolidate from meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Overall like the tool a lot. The only item may be integration into some of the Office suite is a bit clunky sometimes. Review collected by and hosted on G2.com.

Tadas S.
TS
Tadas S.
Mid-Market (51-1000 emp.)
"Effortless Integration, But Installation Friction"
4/5
What do you like best about Zoom My Notes?

I really like how easy Zoom Workplace makes it to connect with customers and record conversations automatically. It integrates well with our systems like Salesforce and SalesLoft, which makes extracting recordings and transcriptions a breeze. The transcription quality is quite good and lets me generate detailed notes and business cases swiftly, saving me hours. The screen sharing feature is another plus, letting me control the user's screen to guide them, which is really helpful for explaining complex software functionalities. The platform also provides a stable connection compared to other platforms like Google Meet. Additionally, I appreciate the customizable settings for accounts, allowing me to automatically enable recordings for sales calls, which isn't something we could do on platforms like Google Meet. I also love the feature where I can draw on the screen during meetings, helping to interact and navigate easily with customers. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

I think one of the biggest issues with Zoom Workplace lately is that customers have to download and install Zoom on their computers, which isn't always possible for everyone. It used to be easier in the past when you could just join a meeting without having to install anything. Also, some customers are more used to using other platforms like Teams, which creates friction since they have to switch to Zoom and deal with the installation process. Sometimes it takes extra time out of meetings just to get Zoom set up, which can be a bit of a hassle. Review collected by and hosted on G2.com.

Alejandra C.
AC
Alejandra C.
Analista Bienestar
Small-Business (50 or fewer emp.)
"Easy and Complete, But With Performance Issues"
4/5
What do you like best about Zoom My Notes?

I like that Zoom Workplace provides a summary of the meeting or class, which makes note-taking easier. I also find it very easy and comprehensive to use. I value the breakout rooms because it is very easy to create a meeting or divide participants into several groups, and it also offers very accurate summaries of the meeting. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

For example, accessing from the application on my computer is very difficult, I always have to go to the link and enter from there because if I open it from the application on my computer, it is very slow. Review collected by and hosted on G2.com.

AS
Ansh S.
Mid-Market (51-1000 emp.)
"Reliable Meetings, But Notification Glitch"
4/5
What do you like best about Zoom My Notes?

I have been using Zoom Workplace for years, and it's quite good for holding meetings and sharing data without any error. I find the new AI features beneficial, especially for drafting meeting chats to email or documents. The initial setup was easy for me because of my adaptability, and overall, I find the platform excellent. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

The notification issue on my S24 Ultra running Android 14 is really frustrating. Notifications aren't coming through consistently, only working while using the app and for a short time after exiting. Even setting the app to have unrestricted background battery access didn't help. I think there should be an option for personalized notifications to avoid unnecessary or bulk notifications. Review collected by and hosted on G2.com.

Rejee T.
RT
Rejee T.
Web Content Writer
Mid-Market (51-1000 emp.)
"Fantastic Camera Effects and AI Auto-Meeting Notes"
5/5
What do you like best about Zoom My Notes?

It has great camera effects and takes notes while a meeting is going on and delivers to me short and crisp. Review collected by and hosted on G2.com.

What do you dislike about Zoom My Notes?

Sometimes, it is lagging but it is very rare. The main problem would be that the free version of Zoom can only hold up to 40-minute meetings. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

8%