--- title: ZEDI Reviews meta\_title: 'ZEDI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ZEDI works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 5 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- ### ZEDI Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **quick and collaborative customer support** of ZEDI, ensuring smooth operations even under tight timelines. [(1 mentions)](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1329272&qs=pros-and-cons#reviews) Users praise the **ease of use** of ZEDI, highlighting its effortless implementation and supportive collaboration for timely updates. [(1 mentions)](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945578&qs=pros-and-cons#reviews) Users appreciate the **implementation ease** of ZEDI, noting its effortless updates and responsive support team. [(1 mentions)](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945581&qs=pros-and-cons#reviews) Users benefit from the **quick support and easy updates** of ZEDI, ensuring smooth order management and efficient workflows. [(1 mentions)](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945576&qs=pros-and-cons#reviews) Users value the **quick response time** of ZEDI, essential for maintaining smooth order flow under tight deadlines. [(1 mentions)](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945575&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ZEDI ##### 1. Customer Support Users value the **quick and collaborative customer support** of ZEDI, ensuring smooth operations even under tight timelines. [ See 1 mentions ](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1329272&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle O.") KO Kyle O. Small-Business (50 or fewer emp.) 5.0/5 "​Great software and collaborative team" What do you like about ZEDI? ZEDI software is easy to implement and effortless to keep updated. The support team is incredibly collaborative, offering quick resolutions and respon ##### 2. Ease of Use Users praise the **ease of use** of ZEDI, highlighting its effortless implementation and supportive collaboration for timely updates. [ See 1 mentions ](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945578&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle O.") KO Kyle O. Small-Business (50 or fewer emp.) 5.0/5 "​Great software and collaborative team" What do you like about ZEDI? ZEDI software is easy to implement and effortless to keep updated. The support team is incredibly collaborative, offering quick resolutions and respon ##### 3. Implementation Ease Users appreciate the **implementation ease** of ZEDI, noting its effortless updates and responsive support team. [ See 1 mentions ](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945581&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle O.") KO Kyle O. Small-Business (50 or fewer emp.) 5.0/5 "​Great software and collaborative team" What do you like about ZEDI? ZEDI software is easy to implement and effortless to keep updated. The support team is incredibly collaborative, offering quick resolutions and respon ##### 4. Order Management Users benefit from the **quick support and easy updates** of ZEDI, ensuring smooth order management and efficient workflows. [ See 1 mentions ](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945576&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle O.") KO Kyle O. Small-Business (50 or fewer emp.) 5.0/5 "​Great software and collaborative team" What do you like about ZEDI? ZEDI software is easy to implement and effortless to keep updated. The support team is incredibly collaborative, offering quick resolutions and respon ##### 5. Response Time Users value the **quick response time** of ZEDI, essential for maintaining smooth order flow under tight deadlines. [ See 1 mentions ](https://www.g2.com/products/zirconblue-ltd-zedi/reviews?filters%5Bsentiment_snippet%5D=1945575&qs=pros-and-cons#reviews) See Related User Reviews ![Kyle O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle O.") KO Kyle O. Small-Business (50 or fewer emp.) 5.0/5 "​Great software and collaborative team" What do you like about ZEDI? ZEDI software is easy to implement and effortless to keep updated. The support team is incredibly collaborative, offering quick resolutions and respon ## Top-Rated Alternatives [ ![Celigo](https://images.g2crowd.com/uploads/product/hd_favicon/65cfa0101c8ae962f026e41cf870231b/celigo.svg "Celigo") Celigo 4.6/5(1,103) ](https://www.g2.com/products/celigo/reviews) [ ![MuleSoft Anypoint Platform](https://images.g2crowd.com/uploads/product/hd_favicon/d763ac0221fcc0848182458b48016e06/mulesoft-anypoint-platform%282%29.svg "MuleSoft Anypoint Platform") MuleSoft Anypoint Platform 4.5/5(775) ](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) [ ![SPS Commerce Fulfillment EDI](https://images.g2crowd.com/uploads/product/hd_favicon/e58ac759c1bcb6d03c9c76e4b4dfb255/sps-commerce-fulfillment-edi.svg "SPS Commerce Fulfillment EDI") SPS Commerce Fulfillment EDI 4.3/5(677) ](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) [ View All Alternatives ](https://www.g2.com/products/zirconblue-ltd-zedi/competitors/alternatives) ![Kyle O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle O.") KO Kyle O. Senior Demand Manager Small-Business (50 or fewer emp.) 11/15/2024 "​Great software and collaborative team" 5/5 What do you like best about ZEDI? ZEDI software is easy to implement and effortless to keep updated. The support team is incredibly collaborative, offering quick resolutions and responses, which is essential for maintaining smooth order flow on tight timelines. Review collected by and hosted on G2.com. What do you dislike about ZEDI? ​Nothing, I have been using ZEDI for nearly 2 years and have found them very good, particularly when comparing them to other EDI providers I have worked with in the past. Review collected by and hosted on G2.com. What problems is ZEDI solving and how is that benefiting you? They offer resolutions to blockers in our system. If a table is not updated, they quickly let you know the issue and how to resolve this, so you can trouble shoot this and get the orders flowing through the system. They offer guides and training on how to keep everything up to date. They also work with our finance system partner on maintaining tables ensuring orders and invoices are getting to our customers and co-mans. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Liam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liam W.") LW Liam W. Director Small-Business (50 or fewer emp.) 7/9/2024 "Great software" 5/5 What do you like best about ZEDI? Zedi is great - enables us to automate our supply chain and spend much less time processing orders. The team are also always on hand to help whenever we need support. Review collected by and hosted on G2.com. What do you dislike about ZEDI? Very little - Zedi has been great for us. Review collected by and hosted on G2.com. What problems is ZEDI solving and how is that benefiting you? EDI - automating sales orders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![simon l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "simon l.") SL simon l. Business Systems Analyst Mid-Market (51-1000 emp.) 1/5/2023 "Simple, Easy & Excellent Service" 5/5 What do you like best about ZEDI? From both a business and software point of view. The Software was easy to Implement with excellent service and support from Zircon Blue. An incredibly Cost effective solution for a cross between a managed & a self-service EDI solution, the best of both world. Review collected by and hosted on G2.com. What do you dislike about ZEDI? I can't think of a situation where this would apply. All Problems & issues were dealt with in a very swift & concise way. Review collected by and hosted on G2.com. What problems is ZEDI solving and how is that benefiting you? The business required a solution that could be implemented for customers quickly. The legacy EDI solution was managed and required a 3/6 month lead time. Many of the customers had very basic EDI requirements i.e. CSV & SFTP. ZEDI allowed us to create a basic configurable "Steps" for the implementation of new customers that would take minutes, not months, to create. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ollie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ollie B.") OB Ollie B. Operations Manager Small-Business (50 or fewer emp.) 7/26/2022 "Tailored EDI to fit your business. Creative thinking means that nothing is impossible." 5/5 What do you like best about ZEDI? Zedi's open and consultative approach has allowed us not only to replace an aging system but build a future-proof solution that dovetails with our in-house ERP. linking with Open APIs and giving us the control we were screaming for. Review collected by and hosted on G2.com. What do you dislike about ZEDI? Absolutely nothing the solution is as good as a Savile Row suit. whatever I want it to do the team at Zedi makes it happen. as long as they keep doing what they are doing they will gain customer after customer. Review collected by and hosted on G2.com. What problems is ZEDI solving and how is that benefiting you? Concerning us receiving orders into our in-house ERP, Zedi has radically changed the way we do business. orders hit our system live and are placed against the correct warehouse and forwarded to the relevant 3PLs while we are asleep. We have also designed it to update our outbounds across multiple locations updating our systems of shorts thus increasing our invoicing accuracy. Our Invoicing, debits and credits are all joined up irrelevant of EDI or none EDI customers and this allows swift reporting into finance and the bank which previously was hugely time-consuming. we have developed automation with Inbounding Stocks into our ERP and this now allows us for greater stock accuracy across the 5 warehouses we have. interpreting 5 different data sets and trying to manage used to take the team hours now we manage by exception. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jim G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim G.") JG Jim G. CEO Information Technology and Services Small-Business (50 or fewer emp.) 10/12/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "EDI Cloud Solution" 5/5 What do you like best about ZEDI? The Price, Speed of Translation, the Team behind the product, hosted or can be deployed in private cloud Review collected by and hosted on G2.com. What do you dislike about ZEDI? I truly don't have any dislike for the product as I feel it is a great solution for companies Review collected by and hosted on G2.com. What problems is ZEDI solving and how is that benefiting you? Solving the problem of translating from EDI to Flatfile along with other file formats. Review collected by and hosted on G2.com. Show More Response from Steve LAmb of ZEDI [Editedit](https://www.g2.com/survey_responses/zedi-review-4419657/official_response/edit) Hi Jim, Many thanks for the great review. 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