Zillow Reviews & Product Details

Zillow Rental Manager is an all-in-one platform designed to simplify the rental process for landlords and property managers. It offers a suite of tools that streamline tasks from listing properties to managing tenants, making it easier to fill vacancies and oversee rental operations efficiently. Key Features and Functionality: - Property Listings: Create and publish rental listings in minutes, reaching a vast audience across Zillow, Trulia, and HotPads. - Tenant Screening: Access comprehensive background checks, credit reports, and eviction histories to evaluate potential tenants effectively. - Digital Leases: Build and send lease agreements online, facilitating a secure e-signature process for both parties. - Online Rent Collection: Accept rent, utility payments, and move-in fees electronically, with funds deposited directly into your bank account. - Tour Management: Coordinate property showings by setting available times, allowing prospective tenants to schedule tours seamlessly. Primary Value and Solutions: Zillow Rental Manager addresses common challenges faced by landlords by integrating essential rental management tasks into a single, user-friendly platform. It saves time by automating processes such as tenant screening and rent collection, reduces paperwork through digital leases, and enhances property visibility to attract qualified renters quickly. This comprehensive approach empowers landlords to manage their properties more effectively and with greater confidence.

Seller

Zillow

Discussions

Zillow Community

Languages Supported

English

Solution Type

All-in-One

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 306 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Zillow Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Zillow, and what problem is it built to solve?

Zillow is a real estate platform that helps people explore home values and connect with real estate professionals as they buy, sell, rent, or finance a home. It is built to make the move from one home to another less difficult.

What company sizes and industries is Zillow the best fit for?

Positive feedback is concentrated among smaller organizations and users working in real estate, with mid-market organizations also represented.

Company size — Small businesses: The most prominent size segment among positive reviewers.
Company size — Mid-market: Also represented among positive reviewers.
Industry — Real estate: The clearest industry concentration, including residential and commercial real estate work.

What customer support options does Zillow provide, and how do users find the overall support experience?

The support experience is mixed: some users describe helpful, professional assistance, while others report slow responses or difficulty getting issues resolved. Zillow’s support channels aren’t specified here.

What features or capabilities could make Zillow even more useful?

Zillow could be more useful with fresher, more dependable property information and additional ways to narrow searches. The most common improvement themes include:

Update listing status and property details more promptly so information better reflects what is currently available.
Add more precise search filters for property features and amenities.
Make home-value estimates more accurate and clearer about their limitations.

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Alex Y.

Co-Founder & Chief Operating Officer

Small-Business (50 or fewer emp.)

12/14/2023

"Good site for finding a home"

5/5

What do you like best about Zillow?

Great info available about homes. Easy to narrow your search. Great features and easy to use frequently. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I would like to see a comment section from the previous home viewers to help save time in going on-site and review on my own Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/9/2023

"Perfect Real-estate App"

5/5

What do you like best about Zillow?

Zillow is incredibly easy to use and offers a plethora of options when searching for a place to live. Whether renting or looking to buy, Zillow has helped me find nearly every home or apartment I have lived in. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

There is not much to dislike, the only complaint I would have is limited listings in some areas, but I cannot be sure that is a Zillow issue. Review collected by and hosted on G2.com.

Sam N.

Chief Operations Officer

Computer Software

Small-Business (50 or fewer emp.)

12/14/2023

"Zillow to post a home for sale"

4/5

What do you like best about Zillow?

Received a lot of feedback without any realtor assistance Review collected by and hosted on G2.com.

What do you dislike about Zillow?

No screening of applicants prior to transaction Review collected by and hosted on G2.com.

Nick W.

Director of SEO & Paid Search

Small-Business (50 or fewer emp.)

1/26/2024

"Great For House Shopping And Keeping An Eye On Local Real Estate Markets"

5/5

What do you like best about Zillow?

Up-To-Date Info, Seems to have more listings than realtor.com or other competitors. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

The lot lines do not always load correctly on individual house listings. Review collected by and hosted on G2.com.

Davina K.

Administrative Assistant

Small-Business (50 or fewer emp.)

12/12/2023

"Great Resource"

5/5

What do you like best about Zillow?

Zillow is a great resource to begin your search for a new home. It will give you an inside look at what there is available within your price range before going with an agent. Ease of Use, Number of Features Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Pricing was not always the most accurate Review collected by and hosted on G2.com.

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Samuel H.

Software Engineer

Small-Business (50 or fewer emp.)

11/7/2023

"Superior interface"

4/5

What do you like best about Zillow?

Interface makes finding important information about a house easy. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Houses don't seem to appear until a few hours after being posted. Review collected by and hosted on G2.com.

Ashin Marin T.

Software Development Engineer

Mid-Market (51-1000 emp.)

10/23/2023

"Zillow experience"

3/5

What do you like best about Zillow?

Good interface for home listings. Clear and separate sections for each content. Good customer support. It is one of the top links when searching for a home. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

The integration of the software components is a bit difficult. The terms and conditions when using the site are a bit difficult to understand. Review collected by and hosted on G2.com.

Sarah H.

Transaction Coordinator

Small-Business (50 or fewer emp.)

1/9/2024

"Zillow from a Transaction Coordinator Point of View"

3/5

What do you like best about Zillow?

It is user friendly and helps consumers get an idea of what's available. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Accuracy of properties already sold vs. active on the market. Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

1/2/2024

"Easy to use interface and uploads new listings quickly"

4/5

What do you like best about Zillow?

Speed of posting new listings.

The Realtor I work with came through Zillow and she is great.

Clear photos and solid pricing history. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

"Zestimate" is often inaccurate and can negatively impact surrounding housing prices due to the housing estimates.

Sometimes, HOAs are not listed.

Interest rates located on the calculator do not reflect current market interest rates. Often, the interest rates are lower than what Zillow states. Review collected by and hosted on G2.com.