--- title: Zillow Reviews meta_title: 'Zillow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 306 reviews by the users' company size, role or industry to find out how Zillow works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 306 scale: '5' date_modified: '2026-11-11' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

Zillow Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

User Insights

Average based on 306 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Zillow Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Zillow, and what problem is it built to solve?

Zillow is a real estate platform that helps people explore home values and connect with real estate professionals as they buy, sell, rent, or finance a home. It is built to make the move from one home to another less difficult.

What company sizes and industries is Zillow the best fit for?

Positive feedback is concentrated among smaller organizations and users working in real estate, with mid-market organizations also represented.
  • Company size — Small businesses: The most prominent size segment among positive reviewers.
  • Company size — Mid-market: Also represented among positive reviewers.
  • Industry — Real estate: The clearest industry concentration, including residential and commercial real estate work.

What customer support options does Zillow provide, and how do users find the overall support experience?

The support experience is mixed: some users describe helpful, professional assistance, while others report slow responses or difficulty getting issues resolved. Zillow’s support channels aren’t specified here.

What features or capabilities could make Zillow even more useful?

Zillow could be more useful with fresher, more dependable property information and additional ways to narrow searches. The most common improvement themes include:
  • Update listing status and property details more promptly so information better reflects what is currently available.
  • Add more precise search filters for property features and amenities.
  • Make home-value estimates more accurate and clearer about their limitations.

Zillow Reviews (306)

View 2 Video Reviews
Reviews

Zillow Reviews (306)

View 2 Video Reviews
4.1
306 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Close to Value"
3.5/5
What do you like best about Zillow?

Easy to use and many times Zillow is the default when an address is being searched. I like the many pictures associated with the listing. The information is valuable and Zillow is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I wonder about the real-time cost. I don't think that change in VALUE is 100% accurate. Review collected by and hosted on G2.com.

Rolanda R.
RR
Rolanda R.
Realtor
Mid-Market (51-1000 emp.)
"Zillow"
5/5
What do you like best about Zillow?

Zillow allows buyers and sellers to find realtors. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Zillow when a buyer or seller is assigned to a lead. Make sure that lead in your database stays with that realtor instead of passing them to a new realtor. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Has a highest number of listings"
4.5/5
What do you like best about Zillow?

Zillow has the highest number of active listings and the most accurate information. Also, there is a good separation between "For sale" and "For rent" listings. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

The previous UI was better as it had photos on the left and information on the right. as most of the focus is on photos. The new UI makes photos on top and information on the bottom and the photos are not visible after scrolling down on information. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"ZESTIMATES VERY INACCURATE"
5/5
What do you like best about Zillow?

IT MADE MY HOME PICTURES AVAILABLE TO WWW Review collected by and hosted on G2.com.

What do you dislike about Zillow?

ZESTIMATES ARE HIGHLY IRRELEVANT AND INACCURATE IF YOUVE OWNED YOUR HOME FOR MORE THAN A COUPLE OF YEARS. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Happy Home Shopping"
5/5
What do you like best about Zillow?

Easy way to shop for homes using filtered criteria that matches my needs, preferences, and budget Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I wish there was a filter you could use for size of land/property and for has an in-law/guest house unit of sorts. Review collected by and hosted on G2.com.

Alexus T.
AT
Alexus T.
Sales Associate
Small-Business (50 or fewer emp.)
"Home owner"
5/5
What do you like best about Zillow?

I give hints, and this app does the work Review collected by and hosted on G2.com.

What do you dislike about Zillow?

It makes you give life details for results Review collected by and hosted on G2.com.

XiaoPei C.
XC
XiaoPei C.
Graphic Designer
Small-Business (50 or fewer emp.)
"A must-go for real estate"
4/5
What do you like best about Zillow?

public information in details for sellers and buyers Review collected by and hosted on G2.com.

What do you dislike about Zillow?

very slow interaction on map interface on browser Review collected by and hosted on G2.com.

Alvaro G.
AG
Alvaro G.
HOA Specialist
Mid-Market (51-1000 emp.)
Originally submitted 6/26/2023
"Helping you find your perfect home."
5/5
What do you like best about Zillow?

I like the fact that it allows me to see everything about a home I'm scouting for our clients. It gives me all the details about the homes and its surroundings. Much better with the info available than other sites. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Sometimes when using Zillow for some reasons it doesn't have many pictures to look at the homes I'm researching and when that's an important part of scouting a potential home for a client. Review collected by and hosted on G2.com.

BS
Brenda S.
Lead Project Coordinator
Small-Business (50 or fewer emp.)
"Zillow for Property"
5/5
What do you like best about Zillow?

Easily find property for sale, see location, and pictures. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Sometimes it's not up to date and property is no longer available. Review collected by and hosted on G2.com.

Amanda F.
AF
Amanda F.
Quality Assurance Manager
Small-Business (50 or fewer emp.)
"Casually looking for a new home"
2.5/5
What do you like best about Zillow?

It's a well-known website, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Zillow?

May not contain the most current information Review collected by and hosted on G2.com.

Questions about Zillow? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 3 years ago

What is Zillow used for?

0 Upvotes
1
Join the conversation
AC
Ariel Compean
•
Last activity over 6 years ago

How do you compare Trulia to Zillow? Which one of these platformas are headed in the right direction

2 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

6%

Zillow Comparisons
Zillow Features
Premium Listings & Profiles
MLS Integration
Website Integration / Widgets