Zillow Reviews & Product Details

Zillow Rental Manager is an all-in-one platform designed to simplify the rental process for landlords and property managers. It offers a suite of tools that streamline tasks from listing properties to managing tenants, making it easier to fill vacancies and oversee rental operations efficiently. Key Features and Functionality: - Property Listings: Create and publish rental listings in minutes, reaching a vast audience across Zillow, Trulia, and HotPads. - Tenant Screening: Access comprehensive background checks, credit reports, and eviction histories to evaluate potential tenants effectively. - Digital Leases: Build and send lease agreements online, facilitating a secure e-signature process for both parties. - Online Rent Collection: Accept rent, utility payments, and move-in fees electronically, with funds deposited directly into your bank account. - Tour Management: Coordinate property showings by setting available times, allowing prospective tenants to schedule tours seamlessly. Primary Value and Solutions: Zillow Rental Manager addresses common challenges faced by landlords by integrating essential rental management tasks into a single, user-friendly platform. It saves time by automating processes such as tenant screening and rent collection, reduces paperwork through digital leases, and enhances property visibility to attract qualified renters quickly. This comprehensive approach empowers landlords to manage their properties more effectively and with greater confidence.

Seller

Zillow

Discussions

Zillow Community

Languages Supported

English

Solution Type

All-in-One

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 306 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Zillow Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Zillow, and what problem is it built to solve?

Zillow is a real estate platform that helps people explore home values and connect with real estate professionals as they buy, sell, rent, or finance a home. It is built to make the move from one home to another less difficult.

What company sizes and industries is Zillow the best fit for?

Positive feedback is concentrated among smaller organizations and users working in real estate, with mid-market organizations also represented.

Company size — Small businesses: The most prominent size segment among positive reviewers.
Company size — Mid-market: Also represented among positive reviewers.
Industry — Real estate: The clearest industry concentration, including residential and commercial real estate work.

What customer support options does Zillow provide, and how do users find the overall support experience?

The support experience is mixed: some users describe helpful, professional assistance, while others report slow responses or difficulty getting issues resolved. Zillow’s support channels aren’t specified here.

What features or capabilities could make Zillow even more useful?

Zillow could be more useful with fresher, more dependable property information and additional ways to narrow searches. The most common improvement themes include:

Update listing status and property details more promptly so information better reflects what is currently available.
Add more precise search filters for property features and amenities.
Make home-value estimates more accurate and clearer about their limitations.

G2 reviews are authentic and verified.

Here's how.

Kathryn L.

Sales

Real Estate

Mid-Market (51-1000 emp.)

12/15/2023

"Zillow does not help realtors"

3/5

What do you like best about Zillow?

It is easy for the consumer to use but it misleads them with out of date information Review collected by and hosted on G2.com.

What do you dislike about Zillow?

It misleads the consumer. Many of my Zillow leads were under the impression that Zillow pays the buyers agents to show houses. I have worked with young consumers who worked with other agents that they found through Zillow and all of them thought it didn't matter how many agents they worked with because they thought Zillow paid us for our time. Review collected by and hosted on G2.com.

Dawn K.

Customer Service Representative

Small-Business (50 or fewer emp.)

12/17/2023

"ZILLOW: Your key to home bliss-seamless buying and renting experience!"

5/5

What do you like best about Zillow?

it's user-friendly interface, comprehensive property listings, and helpful tools for both buying and renting homes, great customer support. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

somedtimes not very often they have outdated or inaccurate information. Review collected by and hosted on G2.com.

Robin L.

Trainer

Mid-Market (51-1000 emp.)

11/30/2023

"Love it for buying"

4.5/5

What do you like best about Zillow?

I love the amount of info Zillow has in their search results. It's easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

searching for rentals isn't as easy. The results aren't as good Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/26/2023

"Love Zillow!"

5/5

What do you like best about Zillow?

How up to date it is as well as being able to filter down your requirements as well as by location. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

That there are scams on there, just make sure to do your research. I also wish for rentals it had more items to filter with such as "fenced in back yard" as something that I can filter by, similar to rooms or sq ft desired. Review collected by and hosted on G2.com.

Iyanna D.

Mid-Market (51-1000 emp.)

12/12/2023

"Good info"

5/5

What do you like best about Zillow?

I like that I have the ability to see information about the a home. I use this information when quoting for homeowner's insurance. I can see the type of roof, material used on the home, square footage and more. It's very helpful. It's pretty straightforward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

The sale date and pictures are not always available. Review collected by and hosted on G2.com.

Garvey J.

Small-Business (50 or fewer emp.)

1/12/2024

"I found both of my homes on Zillow"

5/5

What do you like best about Zillow?

Everything from pricing to data for homes nearby Review collected by and hosted on G2.com.

What do you dislike about Zillow?

sometimes the info can be a bit outdated Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

11/22/2023

"Zillow makes my job a lot easier!"

5/5

What do you like best about Zillow?

It's easy to use and has lots of property options, whether you're looking to buy or rent. The search filters make it simple to find what you want based on location, price, and more. One cool thing is the Zestimate, which gives an estimated home value for many properties. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Zestimate isn't always spot-on, but it's a good starting point to understand a property's potential worth. Review collected by and hosted on G2.com.

Jaydeep G.

Senior Manager - Technology Lead

Small-Business (50 or fewer emp.)

12/22/2023

"Great portal for home buyers"

4/5

What do you like best about Zillow?

Its easy to use user interface and various filters to find the right house Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Sometimes the region maps are not right as per the Google maps Review collected by and hosted on G2.com.

haylie k.

English and Writing Tutor

Small-Business (50 or fewer emp.)

12/27/2023

"Serves its purpose"

3.5/5

What do you like best about Zillow?

Zillow is useful in searching specific areas for home sales with great features. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Map is laggy sometimes when panning around to different areas. Review collected by and hosted on G2.com.

Zachary I.

Sales Development Representative

Small-Business (50 or fewer emp.)

11/21/2023

"Best Home Search Tool!"

5/5

What do you like best about Zillow?

Very easy to navigate different properties and search for valuable information about the history of the home. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I really like everything about it, the only downside is most realtors prefer to use other software instead. Review collected by and hosted on G2.com.