Introducing G2.ai, the future of software buying.Try now

Zeo Route Planner Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the route optimization of Zeo Route Planner, significantly reducing delivery time and energy consumption. (40 mentions)
Users find the ease of use of Zeo Route Planner enhances route management and delivery efficiency. (37 mentions)
Users value the efficiency improvement from Zeo Route Planner, optimizing routes and enhancing operational productivity significantly. (25 mentions)
Users value the route optimization feature of Zeo Route Planner, enhancing delivery efficiency and service quality effectively. (20 mentions)
Users find significant time savings with Zeo Route Planner, enhancing productivity and operational efficiency. (16 mentions)
Users find the frequent updates burdensome, requiring constant adjustments and often slowing down their app experience. (9 mentions)
Users feel the app lacks essential features, requesting improvements like bulk route assignment and saving routes for standard days. (9 mentions)
Users find the limited features of Zeo Route Planner restrict functionality, especially for fleet owners seeking more capabilities. (6 mentions)
Users find the frequent update issues frustrating, requiring constant uninstalls and slowing down the app performance. (6 mentions)
Users find the learning curve steep, yet appreciate the support and free trial for assistance in adapting. (5 mentions)
Users find Zeo Route Planner has limited functionality, lacking features needed for more complex logistics compared to competitors. (5 mentions)
Users find the street-side differentiation issue problematic, as it complicates route planning and driver safety. (5 mentions)

Top Pros or Advantages of Zeo Route Planner

1. Route Optimization
Users appreciate the route optimization of Zeo Route Planner, significantly reducing delivery time and energy consumption.
See 40 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Route Planning made easy with Zeo"

What do you like about Zeo Route Planner?

The different features that Zeo offers as a platform makes delivery, route management easier.

Albert S.
AS

Albert S.

Small-Business (50 or fewer emp.)

5.0/5

"Useful tool for Delivery Planning"

What do you like about Zeo Route Planner?

Zeo helps the driver with optimized routes which reduces time taken for delivery and energy

2. Ease of Use
Users find the ease of use of Zeo Route Planner enhances route management and delivery efficiency.
See 37 mentions

See Related User Reviews

Thomas J.
TJ

Thomas J.

Small-Business (50 or fewer emp.)

5.0/5

"Route Planning made easy with Zeo"

What do you like about Zeo Route Planner?

The different features that Zeo offers as a platform makes delivery, route management easier.

AN

5.0/5

"Owner for 26 years"

What do you like about Zeo Route Planner?

Ease of use for service people and alerts for customers.

3. Efficiency Improvement
Users value the efficiency improvement from Zeo Route Planner, optimizing routes and enhancing operational productivity significantly.
See 25 mentions

See Related User Reviews

CF

Chase F.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Route Optimization"

What do you like about Zeo Route Planner?

Zeo adapts to changing demand, ensuring we can scale our operations without compromising service quality.

Arthur S.
AS

Arthur S.

Small-Business (50 or fewer emp.)

5.0/5

"Best solution for Delivery Optimization"

What do you like about Zeo Route Planner?

I like the way Zeo as a tool, can be used to optimize my stops in a route and plan them efficiently.

4. Optimization
Users value the route optimization feature of Zeo Route Planner, enhancing delivery efficiency and service quality effectively.
See 20 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Userfriendly and best route optimization platform"

What do you like about Zeo Route Planner?

Zeo route planner is easy to use and smart platform for route planning

CF

Chase F.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Route Optimization"

What do you like about Zeo Route Planner?

Zeo adapts to changing demand, ensuring we can scale our operations without compromising service quality.

5. Time-Saving
Users find significant time savings with Zeo Route Planner, enhancing productivity and operational efficiency.
See 16 mentions

See Related User Reviews

CF

Chase F.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Route Optimization"

What do you like about Zeo Route Planner?

Zeo adapts to changing demand, ensuring we can scale our operations without compromising service quality.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Route planning made easy for mapping event venues"

What do you like about Zeo Route Planner?

Zeo Route Planner has become a quiet productivity engine. Uploading a CSV of 30-plus venue addresses and watching Zeo re-sequence them in seconds feel

Top Cons or Disadvantages of Zeo Route Planner

1. Frequent Updates
Users find the frequent updates burdensome, requiring constant adjustments and often slowing down their app experience.
See 9 mentions

See Related User Reviews

Matteo B.
MB

Matteo B.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing experience with Zeo Route Planner"

What do you dislike about Zeo Route Planner?

The regular updates on app forces us to uninstall and reinstall or install updates regularly

Steven S.
SS

Steven S.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool to use for making delivery process easy"

What do you dislike about Zeo Route Planner?

The constant updates force us to update and catch up with the tool frequently.

2. Missing Features
Users feel the app lacks essential features, requesting improvements like bulk route assignment and saving routes for standard days.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great and wonderful for driver route planning"

What do you dislike about Zeo Route Planner?

IT SHOULD allows user to bulk assign of route.

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great aid to our logistics"

What do you dislike about Zeo Route Planner?

Could have more features. A bit of work to validate the drivers Should save routes for standard days, one per each day of the month.

3. Limited Features
Users find the limited features of Zeo Route Planner restrict functionality, especially for fleet owners seeking more capabilities.
See 6 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great aid to our logistics"

What do you dislike about Zeo Route Planner?

Could have more features. A bit of work to validate the drivers Should save routes for standard days, one per each day of the month.

Freddie A.
FA

Freddie A.

Small-Business (50 or fewer emp.)

5.0/5

"Route planning made easy with Zeo"

What do you dislike about Zeo Route Planner?

The free version is limited to few features.

4. Update Issues
Users find the frequent update issues frustrating, requiring constant uninstalls and slowing down the app performance.
See 6 mentions

See Related User Reviews

Matteo B.
MB

Matteo B.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing experience with Zeo Route Planner"

What do you dislike about Zeo Route Planner?

The regular updates on app forces us to uninstall and reinstall or install updates regularly

Steven S.
SS

Steven S.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing tool to use for making delivery process easy"

What do you dislike about Zeo Route Planner?

The constant updates force us to update and catch up with the tool frequently.

5. Learning Curve
Users find the learning curve steep, yet appreciate the support and free trial for assistance in adapting.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Pricing is just phenomenal"

What do you dislike about Zeo Route Planner?

Bit overwhelming for beginner, they have streamlined this as well by providing a free trial for demo call. Great work on that.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Helped me to automate my fleet operations"

What do you dislike about Zeo Route Planner?

Learning curve for fleet is high but their sales team is always available to connect and solve my doubts.

6. Limited Functionality
Users find Zeo Route Planner has limited functionality, lacking features needed for more complex logistics compared to competitors.
See 5 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great aid to our logistics"

What do you dislike about Zeo Route Planner?

Could have more features. A bit of work to validate the drivers Should save routes for standard days, one per each day of the month.

Freddie A.
FA

Freddie A.

Small-Business (50 or fewer emp.)

5.0/5

"Route planning made easy with Zeo"

What do you dislike about Zeo Route Planner?

The free version is limited to few features.

7. Mapping Issues
Users find the street-side differentiation issue problematic, as it complicates route planning and driver safety.
See 5 mentions

See Related User Reviews

CF

Chase F.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Route Optimization"

What do you dislike about Zeo Route Planner?

Sometimes this app doesn’t account for certain local road restrictions.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"The app has a lot of features"

What do you dislike about Zeo Route Planner?

can´t find where add a place by map on website, only in the app.

Zeo Route Planner Reviews (158)

Reviews

Zeo Route Planner Reviews (158)

4.7
158 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AN
"best product"
What do you like best about Zeo Route Planner?

Fast, accurate routes! Saves time every day Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

Subscription costs feel high for small teams Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you for sharing your valuable feedback.

We’re delighted to hear that Zeo Route Planner is helping you achieve fast and accurate routes and that it’s saving you time every day. Knowing that our route optimization is helping reduce both travel time and fuel costs is exactly the impact we aim for.

We understand your concern regarding subscription costs, especially for small teams. We have taken a note of your feedback. Your input helps us improve and better support teams like yours.

Thank you again for taking the time to share your experience. If you ever need assistance or have suggestions, we’re always here to help.

AN
"easy to understand, very effective for optimising work"
What do you like best about Zeo Route Planner?

It is an extremely useful and intuitive application; it took very little time to learn how to use it. Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

It's expensive, but otherwise I have no other issues to report. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you so much for sharing your detailed feedback.

We’re glad to hear that you find Zeo Route Planner intuitive and easy to use and that it’s helping you save valuable time with fast and efficient route creation. Your appreciation truly means a lot to our team.We also understand your concern regarding pricing. We continuously work on improving our plans and features to ensure they provide maximum value, and feedback like yours helps us improve and make better decisions for our users.If you ever have suggestions or need assistance, please feel free to reach out; we’re always here to help.

Linda Moça E.
LE
Administrador
Small-Business (50 or fewer emp.)
"The best system we've ever used!"
What do you like best about Zeo Route Planner?

Everything! From the ease of creating routes, sending the routes in real-time so that the customer can receive their package, via SMS, WhatsApp, Email, etc... Recording of routes and proof of delivery. It made our lives much easier! Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

I have nothing to complain about. It serves all the services we need very well. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you very much for the evaluation. We are happy to know that the Zeo Route Planner has made your deliveries easier and more efficient. It's great to know that our features, such as real-time route sharing and proof of delivery, are helping you. Thank you for choosing the Zeo Route Planner.

Pavan A.
PA
Growth Intern
Small-Business (50 or fewer emp.)
"Best route optimization software"
What do you like best about Zeo Route Planner?

Zeo Route Planner has simplified my deliveries to a large extent with its efficient route optimization and other cost-saving features. The fuel savings and time efficiency that Zeo provides have made a huge difference on my business through my daily operations. I love how Zeo helps in reducing fuel costs and increasing my drivers productivity with its advanced route optimization features. Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

I sometimes miss out on festive discounts of Zeo because they aren't always well advertised. The promotional emails like festive offers are frequent, and I'd prefer fewer notifications. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Hi Pavan, Thank you for sharing your positive experience with Zeo Route Planner! We're thrilled to hear that our route optimization features have made a significant impact on your business operations, reducing costs and increasing productivity for your drivers. We appreciate your feedback regarding the festive discounts and promotional emails. We'll work on improving our communication to ensure you don't miss out on any future offers. If you have any specific preferences for notifications, please let us know, We will discuss it with our team

AN
"good app but pricey"
What do you like best about Zeo Route Planner?

ease of use on how to plan routes and print out a manifest Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

you used to be able to buy monthly plans but cannot now Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you so much for sharing your feedback!

We’re glad to hear that you find Zeo Route Planner easy to use, and that planning routes and printing manifests has been helpful for you.

Regarding the monthly plans, we understand your concern. We’ve recently updated our pricing structure, which is why monthly plans are currently not available.

If you ever need support or have suggestions, we’re always here to help. Thank you again for being a valued user!

Verified User in Leisure, Travel & Tourism
UL
Small-Business (50 or fewer emp.)
"Route planning made easy for mapping event venues"
What do you like best about Zeo Route Planner?

Zeo Route Planner has become a quiet productivity engine. Uploading a CSV of 30-plus venue addresses and watching Zeo re-sequence them in seconds feels like magic. The mobile app’s live ETAs and photo proof mean our ops team always knows where the field crew is and we can publish verified venue data faster. In the first month we trimmed drive time by a third, which directly translated into more venues audited, richer event listings, and happier organisers. If your business lives on the road, Zeo delivers a quick, measurable win Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

The direct chat support feature in the app takes time, resolving this would make troubleshooting issues much easier. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you so much for the review and for sharing such detailed feedback!

We’re happy to hear that Zeo Route Planner has become a productivity booster for your team and is helping streamline venue mapping and audits. It's especially rewarding to know that features like CSV upload, live ETAs, and photo proof are making a measurable difference, reducing drive time and increasing operational efficiency.

We’ve noted your feedback regarding the in-app chat support response time. Thank you for pointing that out, it's incredibly valuable, and we’ll share it with our support team to help improve the experience.

If you have any other suggestions or need assistance, please don’t hesitate to reach out. We're here to support you.

AN
"App and program very good, it does the scheduling correctly, putting my clients in order"
What do you like best about Zeo Route Planner?

Route organization and app/site ease Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

So far, I am loving everything, for what I need it is 100%. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you so much for your wonderful feedback. We’re thrilled to hear that Zeo Route Planner is helping you organise client visits, save time, and simplify your scheduling. It’s great to know our route optimisation is making your work easier. We truly appreciate your support and kind words. If you have any suggestions or feedback, we’d love to hear them.

AC
Manager
Small-Business (50 or fewer emp.)
"Great app for our Waste Collection Business"
What do you like best about Zeo Route Planner?

Our drivers appreciate being able to simply follow the planned route without having to worry about backtracking. Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

It took a little while for the team to get the hang of it, but now it’s part of their routine. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you so much for the review!

We're happy to hear that Zeo Route Planner is helping your waste collection business stay on schedule and reduce fuel waste. It’s great to know that your drivers find it easy to follow the planned routes and avoid backtracking, that’s exactly what we aim for.

We also appreciate your honesty about the learning curve. We’re glad to hear it’s now part of your team’s routine, and we’re always here to help make that transition even smoother for future users.

If you ever have questions or suggestions, feel free to reach out. We're always happy to support you.

Antonio M.
AM
Administrador de Logística
Small-Business (50 or fewer emp.)
"Zeo Route Planner:"
What do you like best about Zeo Route Planner?

The ability to organize all transport routes in a single application Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

I don't find significant disadvantages that complicate its use for businesses, but they could improve the app's aesthetics. Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you for sharing your experience with Zeo Route Planner.

We're happy to hear that you find Zeo helpful and easy to use for your business.

We also understand that you're currently unable to fully utilize all the features of our application. We truly appreciate your feedback and wish you continued success in your business journey.

If there's anything we can assist you with to improve your experience, please don't hesitate to reach out.

AN
"easy"
What do you like best about Zeo Route Planner?

I find it easy to use, very explanatory. Review collected by and hosted on G2.com.

What do you dislike about Zeo Route Planner?

program functionality, typing or spreadsheet Review collected by and hosted on G2.com.

Response from Support Email of Zeo Route Planner

Thank you for your feedback. We’re glad you find Zeo Route Planner easy to use and that it’s helping with your delivery routing. We appreciate your insights and will continue working to improve the program’s functionality for an even smoother experience.

Product Avatar Image
Product Avatar Image