--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3061 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3061 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

AN
Verified User in Sports
Small-Business (50 or fewer emp.)
"The BEST platform for non-profits, hands down!"
5/5
What do you like best about Zeffy?

Zeffy has one of the best user interfaces for campaign management that I've ever used. It's hard to believe that they don't charge fees. But that's the beauty of it. Our non-profit has saved $4000+ in fees by using Zeffy. And we can set up campaigns for absolutely everything we do to raise money: membership fees, merchandise sales, banquet ticket sales, silent auction. If you can think of a way to raise money for your organization, Zeffy has a way for you to easily create the campaign and run with it. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I have not found anything to dislike. And I don't say that lightly. I'm a User Experience Designer in my regular job and am very pleased with this platform. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"An Excellent Platform for Community-Based Nonprofits"
5/5
What do you like best about Zeffy?

What I like best about Zeffy is that it was designed with nonprofits in mind. As a volunteer-based, community nonprofit, every dollar we raise matters, so the zero-fee model allows us to keep more of our fundraising revenue and put it directly toward our mission.

I also appreciate how easy and flexible the platform is to use. Our organization is run primarily by volunteers, so having a simple way to manage donations, event payments, and fundraising without needing extensive technical knowledge is incredibly helpful.

Most importantly, Zeffy helps organizations like the Austin Filipino Cultural Dance Troupe maximize the impact of the support we receive from our community. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There isn’t much that I dislike about Zeffy, especially considering that it is a free platform for nonprofits. As with any platform, there can be a little bit of a learning curve when first getting familiar with all of the features and settings.

Some of the more advanced customization options could also be expanded, particularly for organizations that want more flexibility in how they manage events, fundraising campaigns, and donor communications. That said, these are relatively minor considerations for us. As a small, volunteer-based nonprofit, the benefits of having a zero-fee platform far outweigh any limitations. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Zeffy: Exceptional Convenience, User Friendly, and All Fundraising Needs in One Place"
5/5
What do you like best about Zeffy?

Our organization manages many different activities, so we needed a platform that could help streamline everything in one place. Having to keep up with a lot, this platform made life easy for me as Accountant and Creator or Campaigns. From membership dues and raffle sales to fundraising campaigns, we needed a solution that could also maintain receipts and records for easy transfer to our accounting system. Zeffy has been the perfect fit for us. One of our favorite features is the ability for members to pay their dues online and instantly receive an electronic membership card. We also loved being able to run an entire raffle online and simply share a link or QR code through social media, which significantly reduced the time and effort typically required for fundraising. As an administrator, my favorite part is that we can manage multiple campaigns and initiatives, and each one takes very little time to set up. The ready-to-use templates are an absolute lifesaver and make the entire process simple and efficient. Zeffy is user-friendly, saves us time, keeps us organized, and provides everything we need to successfully manage our fundraising efforts in one place. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Let me just say I do dislike Zeffy. The only thing I would ask if distributions can be weekly and I hate that raffles can't be pulled automatically although I understand why which is not a fault of Zeffy. Review collected by and hosted on G2.com.

Erica J.
EJ
Erica J.
Director of Impact and Engagement
Small-Business (50 or fewer emp.)
"Effortless Fundraising with No Processing Fees"
4.5/5
What do you like best about Zeffy?

I love using Zeffy for fundraising as it allows us to easily and effectively collect peer-to-peer funds. The lack of processing fees is fantastic because it maximizes the amount of money we get from each transaction. The ability to send correspondence through the platform for free is absolutely amazing and customizing the platform for our use at no cost is super nice. I also appreciate the flexibility to utilize different types of fundraising, like auctions and ticket sales. Setting up Zeffy was super easy, and we were up and running in a matter of minutes. Overall, the features that really stand out are the minimal processing fees and the customization options.

As a small nonprofit team, we needed a platform that could do a lot without a steep learning curve — and Zeffy delivers. We've been able to raise funds and run campaigns with real ease. The platform strikes the perfect balance: simple enough to get started quickly, but flexible enough to customize for our specific needs without feeling limited. Integrating with our Hubspot CRM by making exports easy is a huge plus, and our external traffic finds the website visually appealing and easy to use. It's speedy and we've never had trouble with accessibility.

The user experience is genuinely intuitive, which matters when you're wearing multiple hats and can't afford to spend hours troubleshooting. Zeffy has taken the friction out of fundraising so we can focus on our mission instead of the mechanics. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I don't really have any additional improvements at this point, but I think I recall not being able to add a 'Buy Now' option for our auction campaign, which would have been really cool! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this review! Zeffy is an all-inclusive fundraising platform with 0% platform fees, and using it for peer to peer fundraising with free donor correspondence is one of the most impactful combinations for growing a supporter community.

The peer to peer tools include supporter pages, team campaigns with leaderboards, and automated fundraiser reminder emails, all at no cost and part of the same platform as your auction and donation forms.

On the Buy Now option for auctions: that's a genuinely useful feature for items where you'd rather close the sale than wait for bidding. It's not currently in the Auction tool, but it's exactly the kind of specific product feedback that shapes what gets built next. Our team ships improvements weekly.

If you host any events alongside your auction campaigns, Zeffy's Ticketing tool covers multiple ticket types, QR code check in, and automatic event reminder emails, all included at no cost. Zeffy's Memberships feature is also a strong fit for converting your most engaged supporters into recurring members, with automatic renewal and membership cards built in.

Glad Zeffy is working so well for your organization's fundraising goals.

Regina R.
RR
Regina R.
Small-Business (50 or fewer emp.)
"Zeffy has been a great help in getting our special events shared."
5/5
What do you like best about Zeffy?

What I like best about Zeffy is how easy it is for a small nonprofit like ours to create and share special events without adding unnecessary costs or complicated processes. We can quickly set up an event, share the registration link with our community, and keep everything organized in one place. The platform is user-friendly for both our organization and the people registering for our events. I especially appreciate that Zeffy is designed with nonprofits in mind and allows us to focus more of our resources on our mission and the people we serve. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There really isn't much that I dislike about Zeffy. If I had to identify one area for improvement, it would be having a little more flexibility and customization in how event pages and forms are designed. At times, I would like more control over the appearance and layout so that they can better match our organization's branding. Overall, though, this is a minor issue compared with the value and ease of use Zeffy provides. Review collected by and hosted on G2.com.

AN
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to use and saves time!"
5/5
What do you like best about Zeffy?

Zeffy is exceptionally easy to use, making it a great option for nonprofits that need a simple, affordable fundraising platform. The setup process is straightforward, allowing organizations to quickly create customized donation forms, event registrations, membership programs, and fundraising campaigns without requiring technical expertise. Users frequently highlight the intuitive interface, automatic tax receipts, and built-in donor management tools that reduce administrative work and save time. Because all features are included at no cost to nonprofits, organizations can focus on fundraising and donor engagement rather than managing software fees or complicated systems. Overall, Zeffy combines powerful functionality with a user-friendly experience that works well for both new and experienced nonprofit staff. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I did not find anything that I disliked about the product. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"President"
5/5
What do you like best about Zeffy?

What I like best about Zeffy is that it is easy to use and allows nonprofits to keep 100% of the donations they receive. The platform is simple to set up and navigate, and it makes fundraising easy for both our organization and our donors. Knowing that every dollar donated goes directly toward supporting Creation EduCare’s mission is the best part. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

We have not experienced any major issues with Zeffy so far. The platform has been easy to use and meets our fundraising needs very well. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"User Friendly and Efficient Fundraising Platform"
5/5
What do you like best about Zeffy?

Zeffy can be used many different ways - on a phone, with a QR code, via an email link, on the computer. Its flexibility helps us collect money remotely at our fundraising activities, or also provide an easy way for our members to register and pay for events. The reports are great and help with my monthly bookkeeping as treasurer. They are easy to export and modify depending on what information I need as well as organizing the data on the spreadsheet (by date, by names, etc.). It is easy to teach how to use the platform to our members - some who are elderly. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I know you are probably constantly making improvements, but the website changes often enough that I often have to reorient myself. That is the only downside I can think of at the moment. Review collected by and hosted on G2.com.

Jonathan W.
JW
Jonathan W.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Great way to save money and offer online payment"
4.5/5
What do you like best about Zeffy?

I really enjoy how Zeffy continues to offer the opportunity for our school to offer online payment for events, membership, and donations without having to lose money due to credit card charges. As a non-for profit organization we rely heavily on donations to help support us. Every dollar counts, and Zeffy allows us to keep every dollar. I've also really appreciated their willingness to make changes to their system and allow for customer suggestions. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The one thing I wish is that they made it more clear to customers that the donation to Zeffy was optional, and they can choose to not pay a fee. Review collected by and hosted on G2.com.

AN
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Zeffy is a Godsend for nonprofits!"
5/5
What do you like best about Zeffy?

I've owned a business and worked at several nonprofits and processing fees are one of my least favorite things, so the fact that Zeffy's whole mission is to take the processing fee burden off of nonprofits whose budgets are already stretched super thin is amazing to me and fills a giant need. Zeffy's platform is so easy to use and while it might not be robust enough for larger nonprofits, it gives small and mid-sized nonprofits the power to manage their donors with ease. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The main complaint about Zeffy is how they handle asking our donors if they'd like to support Zeffy. When someone donates to our organization through a Zeffy campaign, Zeffy adds a field that asks if the donor would like to support Zeffy as well, which is not the problem. The problem is that this field defaults to add 15-20% to the donation and puts the onus on the donor to change that number. The major issue with how they do this is that its not very clear that changing the field to $0 is even an option. In order to change that field to $0 you have to select "Other" and then type in $0. So, we have unfortunately had donors who did not understand how that works and ended up giving an additional 20% by accident. That one feature does have the potential to leave your donors with a bad experience, but regardless I still feel Zeffy's value outweighs that one negative. Review collected by and hosted on G2.com.