We have switched to Zeffy for all transactions for our music boosters: trip payments, t-shirt purchases, fundraising, etc. The customer facing page is very clean and uncluttered, making it super easy for families to select exactly what they need.

Zeffy allows families to make payments quickly and easily from their phone or computer without cash or checks. Zeffy has ENDED the process of students bringing cash and checks into school, eliminating teachers and students from handling money.

Zeffy allows for different campaigns to become active when needed and archived for future use. This makes it super easy to build a "shirt shop" at the start of the year, run a fundraising campaign later in the year, and collect payments for travel in amounts convenient to families- all without additional fees!

Collecting detailed information such as shirt sizes or student names is super easy and everything stays organized and easy to find.

Zeffy allows for any number of volunteers to login and manage the system. Review collected by and hosted on G2.com.

Nothing! It has solved all of our financial interaction problems! Review collected by and hosted on G2.com.

Easy to use, constantly listening to users to understand important needs which shape how users are able to continue to only use 1 single platform instead of multiple apps. The tap to pay got better, the Store on mobile got better, the back end is constantly improving, the page where patrons can go find their tickets. Zeffy is becoming a true and robust event platform for people with a purpose and constantly trying to make it better. Review collected by and hosted on G2.com.

The new edit feature for campaigns constantly gets stuck, it toggles on hover and there is no way to toggle it back off. It should never be toggled on hover. It has caused a lot of user friction because of stuck pages leading to lost work at crucial times. Review collected by and hosted on G2.com.

While the attraction to Zeffy was the non-fee platform for non-profits, I fell in love with Zeffy because of all its tools that help us manage events, create specialized campaigns and have a built-in CRM that allows us to communicate with our members and supporters. Review collected by and hosted on G2.com.

So, I understand Zeffy survives on support from its users. However, we've had SEVERAL complaints from our users on how it requests for the support. It appears deceptive and several people have felt duped into paying 17% that they didn't immediately plan to pay. Others have turned back and canceled the transaction. Zeffy's a great product. You don't have to mislead users to get the support. Something like "Please support Zeffy to support your organization" would be more direct. In the end, we, the adopters, have gotten blamed for that deception because they think we're asking for the 17%. Review collected by and hosted on G2.com.

We absolutely love the ease of using Zeffy for our cub scout pack. We use it for event registration, collecting dues, and taking orders for tshirts, etc. It doesn't take any fees out of the money so our pack gets more than what we would have gotten using other tools that pass the credit card fees through to our group. The donation for the person paying into Zeffy to cover fees is optional so it's a great model to crowd-source the credit card processing fees across the entire Zeffy platform instead of to our unit. It's pretty easy to navigate once you get the hang of it. Review collected by and hosted on G2.com.

I think it would be fabulous if it had invoicing ability and also if it had the ability to customize a payment schedule instead of monthly forever. For example, we wanted to set up something for an installment plan like "pay your dues over 3 months" but to take a payment, it's either 1 lump sum payment at the time of the purchase OR you can set up membership fees that go on monthly forever. We need an option that says total to collect = $275. First installment is $125, then the rest you pay over 2 more monthly payments or maybe 4 more monthly payments. We can't build that in Zeffy. Review collected by and hosted on G2.com.

What I like best is the accounting system, but I also love how easy it is to set up an event. As someone who handles everything myself, I appreciate how the system double-checks my work and helps me make sure I have all the information I need to make my event a success. The mobile payment option is great, too! Review collected by and hosted on G2.com.

I wish that Zeffy had a better newsletter and separate upgrades to the check-in manager. I also wish we could set up a store on the platform. Review collected by and hosted on G2.com.

Zeffy has made it possible to add items to sell and easily allow customers to pay for items. During our fall festival at our church, I was able to build out products for our concessions and our carnival tickets. I loved how customers could scan a QR code or I could take payment through the app by tapping cards to my phone. It was easy to use, loved the fact that as a non-profit there were no fees associated with the app. It made it all worthwhile and we have used it repeatedly for many different events! Review collected by and hosted on G2.com.

Really, there's nothing to dislike about Zeffy! The app is easy to use, it is easy to build out events and set prices. I highly recommend this platform to others. Review collected by and hosted on G2.com.

I use Zeffy at the local and regional levels of a non-profit I volunteer with that is 100% volunteer. We keep costs as low as we can to keep our organization as financially accessible as we can to all who want to participate. Zeffy saves us money by not taking a fee from member registrations and donations. It also provides an easy-to-use tool for our volunteers that helps keep us organized in managing registrations, events, donations, costs, and our bookkeeping. Members and donors find it easy to use, and it looks professional! In addition, Zeffy is actively expanding its functionality, such as expanding into newsletter services. I also like that they actively recruit feedback. I feel that my user experience communication can make a difference in improving Zeffy. Lastly, with no paid employees, a nice, free tool like this encourages and eases volunteerism. When so many things are so expensive, Zeffy's support is much appreciated! Review collected by and hosted on G2.com.

I dislike that the automatically suggested percentage donation of a platform fee to Zeffy is so high. I generally explain to our members and donors that this is just a suggested fee, not a requirement. However, when I asked Zeffy about this they explained that people's behavior has been to either make no platform donation or a large one, rather than many people making a small donation, as I had expected. I appreciate their being so accessible and responsive to feedback. My only other frustration has been functionality that does not yet exist. However, this is in comparison to other free tools I use that also have functional limitations but are NOT actively improving or taking my feedback. I also realize that sometimes I don't use Zeffy with as much understanding as I could, and that's partly on me. Review collected by and hosted on G2.com.

Zeffy has been such an amazing addition to our parent organization. It has helped to make donations, event ticket sales, and payments so easy to organize!! It offers families many options to pay from using the link, scanning a QR code, and even tapping to pay. The tap to pay feature really comes in handy when we are selling items such as pizza slices, popcorn, or on site event tickets! Additionally the ability to customize questions and get information from those that are purchasing the tickets is fantastic and allows us to get the information that we need depending on the event. I love all the different options of like raffle, ticket sales, general donations etc. that you are able to create! Parents have shared how easy it is and love the tap to pay at events since so many people are cashless now. I appreciate that I am able to share the ticket sales easily with other members of my team and can download purchaser information in a spreadsheet if needed. I also like the way you are able to customize each event with graphics and wording. The follow up emails, notes, etc. are also great. Review collected by and hosted on G2.com.

I wish the app had access to more information and would allow you to input answers to specific questions to help better track the tap to pay. Review collected by and hosted on G2.com.

We had an event where we wanted people to donate, and we set up our account in minutes. We were ready for donations, and we received the full amount of those donations because Zeffy passes it through. We were able to set up different levels of administration for our team so everyone has what they need to move forward.

What a blessing! If I had asked for my ideal platform, I would have described this. Review collected by and hosted on G2.com.

I'm not sure if there is anything Zeffy could do about this... on our accountant side, they have to account for all the individual contributions. So the work of one $10,000 donor and one $5 donor are same. If we end up with thousands of small donors it makes our accountants job harder. If there is a legal way for the accountant to log a lump sum from Zeffy, I'm not aware of it. And again, not sure if Zeffy could do anything about this on their end. Review collected by and hosted on G2.com.

What we love most about Zeffy is how much it has helped us as a small community pre-school to make every penny we raise go further. Fundraising is so important to us, but as a small setting, we simply cannot afford to lose a large percentage of our hard-earned fundraising income to fees and charges. Zeffy has allowed us to run raffles, ticketed events, donations and other fundraising activities in a really simple and professional way, while keeping so much more of the money within our pre-school. We were one of the first local organisations to start using Zeffy, and it has been amazing to see how well it has worked for us. In fact, we have recommended Zeffy to other local schools and fundraising groups, and since signing up, another local school has also started using it based on our recommendation, with other fundraising teams now using it too. It is fantastic to know that something we discovered and introduced to our own fundraising is now helping other organisations in our community as well. The latest UK app release has also been a huge benefit for us, particularly when running events. Being able to take payments easily on the day and scan tickets as people arrive has made the whole process much quicker and more straightforward for our volunteers. It means we can spend less time worrying about payments, cash handling and checking tickets, and more time actually enjoying our events and supporting our community. For us, Zeffy isn't just about saving money on fees; it has made fundraising easier, more accessible and less stressful, while also making our events much more professional and efficient to run. Ultimately, every pound we save on unnecessary fees is another pound that can be spent directly on the children, resources, experiences and improvements at our pre-school, and that is what makes Zeffy so valuable to us. We are proud to have been early adopters of Zeffy locally and even prouder that our recommendation has encouraged other schools and fundraising groups to discover the benefits for themselves. Review collected by and hosted on G2.com.

The main thing we disliked about Zeffy was how long it took for the UK app to become available. We could see the potential of having the app for taking payments and managing events, and having to wait for the UK release meant we weren't able to benefit from those features sooner. Now that the UK app is available, it has made a huge difference to us, particularly for taking payments at events and scanning tickets, so we feel it was definitely worth the wait. Another area we sometimes find frustrating is navigating the platform to find certain functions. For example, it can be difficult to work out where to go to refund a payment, particularly when you don't use that feature regularly. A slightly more intuitive layout or clearer signposting for things like refunds and other less frequently used functions would make the platform even easier to use. Overall, though, these are relatively small frustrations compared with the huge benefits Zeffy has provided us, and we would still highly recommend it to other pre-schools, schools and community fundraising groups. Review collected by and hosted on G2.com.