--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3075 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3075 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

Robert B.
RB
Robert B.
Small-Business (50 or fewer emp.)
"Fantastic company supporting non-profits"
5/5
What do you like best about Zeffy?

Zeffy provides multiple platforms for us to use their service. Each of them are easy and very intuitive. The also save us a considerable amount of money each year. When they say they are free to use, that is not a come on that changes down the road. Their service is free for non-profits and every dollar we save in credit card fees helps our organization. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

My only complaint about Zeffy is not being able to see how much the people that support our organization have also supported Zeffy through our transactions. Since it is free to us, I would like to see on our dashboard how much they have made from our supporters for no other reason but to make sure they have earned what I feel is enough to justify them supporting our non-profit. Review collected by and hosted on G2.com.

Arizona Pug Party and R.
AR
Arizona Pug Party and R.
Small-Business (50 or fewer emp.)
"Great but Mailing List Needs Improvement"
5/5
What do you like best about Zeffy?

Zeffy has been incredibly helpful in allowing us to keep more dollars within our rescue when they matter most. Donors appreciate having the choice to cover the transaction fees while knowing that, whether they choose to do so or not, our organization will still receive the full amount of their intended donation. Zeffy’s event features and variety of fundraising options have also been essential to our overall growth. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The area with the greatest opportunity for improvement is the mailing-list functionality. It can be clunky to manage, and there is no automated welcome email for people who join our mailing list. As a result, we often have to manually import and manage contacts.

We would also love the ability to combine in-person and online fundraising options within a single campaign. Having both available together would make it much easier to manage fundraising efforts that include both digital participation and live events. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this, and for the work your rescue does. Zeffy is an all inclusive fundraising platform with 0% platform fees, so the full intended amount reaches your animals every time.

On the mailing list, two things may help. The newsletter sign up form is embeddable on your own site, which removes some of the manual importing, and contacts created by any campaign flow into the same list automatically. An automated welcome email for new subscribers is not there today, and that is genuinely helpful feedback for the roadmap. On combining in person and online giving in one campaign, Tap to Pay lets you take card payments on a smartphone against the same campaign, so both streams report together.

Two more worth exploring. Auctions run real time bidding with outbid email notifications and no bidder account required. Donor Mail sends personalized thank you letters as physical mail from your dashboard, with printing and mailing handled for you.

Glad Zeffy is working for you and your organization.

CAMBA F.
CF
CAMBA F.
Small-Business (50 or fewer emp.)
"A simple, seamless and easy to use system"
5/5
What do you like best about Zeffy?

There are options for all types of events, donations, fundraisers, and more. Both the front and back ends are incredibly easy to use, and I would say it’s one of the most user-friendly software platforms I’ve ever worked with. I also really appreciate how responsive and helpful the support team is whenever we have questions or need assistance. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

No downsides. I have been using Zeffy since it its inception as SimplyK, and when there have been small issues on the software side - they have been resolved quickly. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you, and thank you for being with us since the SimplyK days. Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and hearing that the front end and the back end have both stayed easy through all that growth is genuinely good to know.

You have watched the form types and customization options widen over the years, and that pace is deliberate: improvements ship weekly, and a lot of them come straight from feedback like yours.

Two things worth exploring if you have not yet. Auctions run real time bidding with outbid email notifications and no bidder account required, and they accept offline bids entered by an admin. Donor Mail sends personalized thank you letters and fundraising appeals as physical mail straight from your dashboard, with printing and mailing handled for you.

Glad Zeffy is working for you and your organization.

Info H.
IH
Info H.
Small-Business (50 or fewer emp.)
"A Game Changer for Small Nonprofits"
5/5
What do you like best about Zeffy?

The biggest upside of Zeffy is that it gives small nonprofits access to tools we genuinely need without taking a percentage of the money we work so hard to raise. We use it for donations, event registrations, workshop sign-ups, and fundraising, and having everything in one place saves us both time and money.

It is especially helpful that the platform is easy for our supporters to use and flexible enough to work for very different types of programs. For a grassroots nonprofit, avoiding platform fees means more of every donation can stay focused on the mission, which is incredibly valuable. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The biggest downside is that the optional contribution Zeffy asks donors to make toward the platform can sometimes confuse supporters who do not realize it is voluntary. We occasionally have to explain that they can adjust that amount.

Beyond that, some of the customization and reporting features are not as advanced as what you might find with a paid fundraising platform. For us, though, those are relatively minor tradeoffs compared with the value of having a truly fee-free system. Review collected by and hosted on G2.com.

Erin .
E
Erin .
Small-Business (50 or fewer emp.)
"Zeffy's help in saving senior dogs"
5/5
What do you like best about Zeffy?

That it is free! We are a small non-profit where every dollar counts! We love the ability to run fundraising campaigns and to send mass emails to our supporters. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Nothing so far, we have really liked how it is easy to use. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this, and for the work you do for senior dogs. Zeffy is an all inclusive fundraising platform with 0% platform fees, so the campaigns, the mass emails and the supporter records you described all live in one place without any of it costing your rescue anything.

Your point about centralizing supporter data is exactly what the contact list is built for: every transaction creates or updates a contact, and you can tag, filter and build custom lists from there for the next appeal.

Two things you may not have tried yet. Tap to Pay turns a smartphone into a card reader for in person giving at adoption events, with no terminal and no extra hardware. The online store handles product listings with inventory tracking, discount codes and shipping options, which is a simple way to sell merchandise between auctions.

Nonprofits using Zeffy keep 100% of what they raise. Glad Zeffy is working for you and your organization.

JA
janell a.
Small-Business (50 or fewer emp.)
"Fast Customer Service and Beta API"
5/5
What do you like best about Zeffy?

When I have needed to contact customer service, Zeffy's people have helped me quickly, with a little bit of humor, and a lot of get-the-job-done attitude. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I would like to be able to filter a subscription campaign for cancelled on the web app side. My super specific use-case: I wish that when someone unsubscribed as a yearly or monthly subscription, a webhook fired for the API. That way I can shoot them a thank you letter, and remove them from my membership lists through emailOctopus and Monday.com. As it is, I have to pull 13 months of payment records every night to see if someone unsubscribed. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for such a precise request, and for the kind words. Zeffy is a zero fee fundraising platform built for nonprofits, and running a subscription donation programme plus event ticketing at 0% fee is a strong base to build integrations on.

On the webhook for cancelled subscriptions, that is exactly the kind of specific, actionable feedback our product team can work with. Zeffy has an open API and webhooks today, and improvements ship weekly with all feedback going directly into the roadmap. Filtering a subscription campaign for cancelled in the web app is worth flagging alongside it.

Two things worth exploring. Donor Mail sends personalized thank you letters as physical mail from your dashboard, with printing and mailing handled for you, which is close to the thank you letter step you are automating. Auctions run real time bidding with outbid email notifications and no bidder account required.

Glad Zeffy is working for you and your organization.

AC
Amy C.
Small-Business (50 or fewer emp.)
"Zeffy: Fundraising Made Eas(ier)."
5/5
Describe the project or task Zeffy helped with:

N/A Review collected by and hosted on G2.com.

What do you like best about Zeffy?

What I love most about zeffy it's how fast it is to deploy, how easy it is to use and maintain and that they take ZERO dollars of my NPO clients' hard earned funds raised. I run a marketing agency and I refer every one of my clients to Zeffy. I'm able to set up segregated accounts on their behalf that I can access myself to assist them through a single login. Campaigns are easy to set up and look professional and beautiful. The platform is flexible so that online campaigns integrate beautifully across my clients' websites and social media channels. QR codes are created instantly for offline promotion of events. It's easy to track our donors, automatically send tax receipts and thank you notices. I've used this platform for events (free and for-fee), capital campaigns, silent auctions and general giving funds. It's not let me down once! Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this, especially from someone deploying Zeffy across several nonprofit clients. Zeffy is an all inclusive fundraising platform with 0% platform fees, and taking zero dollars from your clients while also carrying PCI compliance and automated receipting is a lot of the value you are describing.

On the blended campaign, peer to peer does support team fundraising with sub campaigns, and admins can enter offline donations against a participant, which covers part of routing table sales and sponsorships back to one fundraiser. If it still does not fit, that is genuinely helpful feedback and it goes directly into the roadmap.

Two things worth exploring for your clients. Ticketing handles multiple ticket types, capacity limits, group and table bookings, and early bird pricing. Memberships handles tiers, automatic renewal and member discounts on events.

Glad Zeffy is working for you and your organization.

AN
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Excellent User Friendly Experience"
5/5
What do you like best about Zeffy?

What I love most about Zeffy is how user-friendly and convenient it is to set up and manage. The intuitive interface makes creating campaigns effortless, saving our team valuable time. On top of that, the 100% free fee structure ensures that every dollar raised goes directly to our cause without hidden transaction costs cutting into our impact. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Honestly, there isn't much to dislike. Because it relies on voluntary donor tips to keep the platform free, some donors occasionally get confused by the suggested tip option at checkout, but it is easy enough to explain. Overall, the convenience and savings far outweigh any minor learning curve. Review collected by and hosted on G2.com.

Groupito N.
GN
Groupito N.
Small-Business (50 or fewer emp.)
"We truly LOVE Zeffy!"
5/5
What do you like best about Zeffy?

We really love Zeffy! It’s super easy to use and has so many options for creating fundraisers and managing our campaigns. I also love that they’re always adding new features and looking for ways to improve the platform.

And honestly, the fact that it’s completely free is amazing for small nonprofits like ours. It allows us to focus more on our community and our mission. I can't recommend enough! We’re very happy with Zeffy! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Honestly we haven't had any issues at all. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you, this is lovely to read. Zeffy is an all inclusive fundraising platform with 0% platform fees, and having a wide range of fundraising tools that keep expanding without a price attached is the model working as intended.

You noticed the release pace, and that is deliberate: improvements ship weekly, and a large share of them come straight from feedback organizations send in.

Two things worth exploring if you have not yet. Peer to peer fundraising gives supporters their own pages with leaderboards and team sub campaigns, plus automated reminder emails to fundraisers. Tap to Pay turns a smartphone into a card reader for in person giving, with no terminal and no extra hardware.

Nonprofits using Zeffy keep 100% of what they raise. Glad Zeffy is working for you and your organization.

AN
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Convenient with more features than I could've hoped for!"
5/5
What do you like best about Zeffy?

I like how Zeffy is set up so I can customize any campaign to fit my needs. It is a convenient way for people to give money. In the past, people could only use cash, checks, or Venmo/cashapp. As a teacher, using my personal Venmo for school would get muddy, so we avoided it as much as possible. Starting a Venmo for school was also tricky. Zeffy is a great all-inclusive service that looks professional and allows people to support our campaigns conveniently. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

If I had to say something I dislike, it would probably be selecting my campaign type. I sometimes have a hard time picking which category fits best. However, not something I have ever thought about and I figure it out very quickly. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this. Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and replacing cash, cheques and personal payment apps with a QR code someone can tap is exactly the shift most teams are trying to make.

On choosing a campaign type, a rough guide: a donation form for ongoing giving, ticketing when there is a date and a seat, an online store when there is an item to hand over, memberships when it renews, and a free registration form when you only need details rather than money.

Two things worth exploring. Auctions run real time bidding with outbid email notifications and no bidder account required. Raffles sells ticket bundles online with multiple prize tiers, including 50/50.

Nonprofits using Zeffy keep 100% of what they raise. Glad Zeffy is working for you and your organization.