# Zavanta by Comprose Reviews **Vendor:** Zavanta by Comprose **Category:** [Standard Operating Procedures Software](https://www.g2.com/categories/standard-operating-procedures) **Average Rating:** 4.9/5.0 **Total Reviews:** 16 ## About Zavanta by Comprose Zavanta by Comprose is the trusted solution for organizations that can’t afford to get it wrong. In industries where the stakes are high, such as finance, healthcare, or manufacturing, clarity and consistency aren’t just nice to have. They’re required. Zavanta simplifies the entire lifecycle of policies, procedures, and work instructions so your people know exactly what to do, every time. From authoring to approvals, publishing to training, Zavanta replaces scattered documents and shared drives with a single, secure, and centralized system that keeps everything accurate, accessible, and up-to-date. How it works: • Authoring made easy: Even subject matter experts with no writing background can create clear, standardized procedures using Zavanta’s guided authoring tools. • Governance built in: Version control, approval workflows, and audit trails provide defensibility and accountability. Nothing slips through the cracks. • One source of truth: Employees can quickly use Zavanta’s AI-powered and permissions-aware search to find the right answer at the right time. • Compliance simplified: Zavanta tracks every update, comment, and acknowledgement, making audits faster and easier and reducing the risk of costly violations. • Knowledge transfer: Onboarding, training, and day-to-day operations run smoothly because employees learn the correct way from the start and consistently follow it. The result is more than documentation. It’s operational clarity. When guidance is trustworthy and accessible, employees act with confidence, managers spend less time troubleshooting, and leadership gains assurance that the organization is aligned and protected. Why customers choose Zavanta: • Risk reduction: Prevent errors, compliance failures, and safety incidents. • Efficiency: Fewer escalations and less rework save valuable time and resources. • Culture of accountability: Everyone understands expectations, and leadership can prove it. • Scalability: Zavanta flexes to fit your organization’s complexity. We didn’t build Zavanta for companies where mistakes are just inconveniences. We built it for those who operate in environments where mistakes have real consequences. Banks use it to protect trust. Hospitals use it to protect patients. Manufacturers use it to protect workers and customers. When the risk is unacceptable, you need more than documents. You need a solution that turns policy into practice, every single day. That’s Zavanta. ## Zavanta by Comprose Pros & Cons **What users like:** - Users appreciate the **ease of use** of Zavanta, enabling straightforward creation of clear and effective policies. (3 reviews) - Users value the **effective communication** features of Zavanta, enhancing document clarity and ease of access. (2 reviews) - Users appreciate the **immediate responsiveness** of Zavanta customer support, ensuring thorough assistance without unnecessary delays. (2 reviews) - Users highlight the **intuitive policy templates** that create clear, easily navigable documents with excellent support. (2 reviews) - Users value the **ease of use** in Zavanta, making it a preferred platform for creating and implementing policies efficiently. (1 reviews) - Document Management (1 reviews) - Efficiency Improvement (1 reviews) - Features (1 reviews) - Users find Zavanta **incredibly helpful** for easy access, customization, and compliance, enhancing document management and support. (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users find the initial **complex setup** challenging, especially in getting authors aligned with Zavanta's standards. (1 reviews) - Users struggle with getting others to adopt the **Zavanta approach** , leading to confusion in document creation and approval. (1 reviews) - Users experience **integration issues** with third-party apps, indicating a need for improved compatibility and support. (1 reviews) - Users find Zavanta's **limited features** and challenging update process hinder its usability and effectiveness. (1 reviews) - Users find the **missing features** and challenging updates hinder the overall effectiveness of Zavanta. (1 reviews) - Organizational Difficulties (1 reviews) - Poor Customer Support (1 reviews) - Poor Guidance (1 reviews) - Technical Issues (1 reviews) - Update Issues (1 reviews) ## Zavanta by Comprose Reviews ### 1. Easy to write, easy to read. **Rating:** 5.0/5.0 stars **Reviewed by:** Judy S. | Staff Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Zavanta by Comprose?** The templates for authoring policies and procedures really do make sense and turn out very readable and understandable documents. It allows to put in exceptions, and makes attaching videos, documents, or weblinks very easy. The user portal is also easy for people to look for something using key words. My account representative has always been immediately responsive, and although I always prefer one on one support, their support ticketing responses through email have been very comprehensive. I don't find myself having back and forth emails to get a helpful response--they truly understand my issue. **What do you dislike about Zavanta by Comprose?** The hardest part is to get other authors to think the "Zavanta" way about policies and procedures. Users come with a preconceived way of writing a policy, that often created the confusing documents of other organizations, and it is very difficult to show them the better way. We still have difficulty with the review and approval process. Initially the set up of the documents and site was very difficult but it is not difficult to maintain. **What problems is Zavanta by Comprose solving and how is that benefiting you?** It is critical to have a site which everyone can access when they need to. Zavanta clarifies the policy idea from the procedure to do something, and people find that very helpful. It also helps us realize that something new needs to be written when it does not answer a user's question. ### 2. Zavanta provides good controls with customization to meet our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jared R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Zavanta by Comprose?** Zavanta provides easy access to all our employees to see procedures and make sure they are always viewing the most recent version. Being web-based, it's easy for anyone to access and it's nice to be able to link procedures together and navigate quickly. It has lots of customization which allowed us to build something that meets our needs. But it also has good controls in place to make sure only qualified people can make necessary changes. Zavanta has been helpful from a compliance-standpoint in audits because it shows that we have organization and control within our quality system. **What do you dislike about Zavanta by Comprose?** Some of the built in authoring features take some time to get used to when you previously only wrote procedures with MS Word templates or something similar. **What problems is Zavanta by Comprose solving and how is that benefiting you?** We previously used paper binders for procedures and policies. This made it hard when we made changes to ensure that we changed and replaced all the binders. Zavanta gives us an easily-accessible system where we can roll out changes instantaneously and know that everyone is seeing the most recent version of procedures. **Official Response from Chris Scherting:** > Thank you, Jared! Happy to hear that Zavanta is supporting your audits. Thank you for the review! ### 3. Excellent Policy and SOP Standardization Solution for Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Zavanta by Comprose?** Ease of use and great communication platform to build and create SOP and policies with an organization. Implementation is simple and can be use very often to ensure that policies are delivered top notch. **What do you dislike about Zavanta by Comprose?** Have more integration of third party apps to work with Zavanta by Comprose. More customer support should be given to support the platform. **What problems is Zavanta by Comprose solving and how is that benefiting you?** Zavanta by Comprose is solving the business problem of reducing time it takes to build and compose SOP and policies in the company. ### 4. Zavanta Streamlined the Creation and Maintenance of our Operational Manuals **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Zavanta by Comprose?** Zavanta allows us to update content and images within their system easily. It allows us to create new documents easily, keep them organized, and version them to ensure we are using the most updated version out in the field. We are able to quickly search thousands of documents for terms and replace those terms without having to open and search each document individually. Their customer support quickly responds to tickets when entered with quick solutions while they work with the developers to find long-term solutions. **What do you dislike about Zavanta by Comprose?** Although not a negative about the product, the initial setup does take time to implement- make sure you have a good document number system in place before you begin creating a large number of documents. There have been a few instances where support tickets have been entered for bugs and no timeline as to when those issues would be resolved was provided (some are still open). **What problems is Zavanta by Comprose solving and how is that benefiting you?** One large issue Zavanta solves for us is being able to use the same section of a document within 60+ manuals. Prior to Zavanta, we would have that section in 60+ MS Word-based manuals and, if there was an edit, it would have to be changed in each of those documents. Now, we can change it once, and that change is pulled each time a manual is published. In addition, being able to upload pictures to their system and easily put them into the documents is a huge time saver. **Official Response from Chris Scherting:** > Thank you so much, Ryan! We really appreciate the review. You have your hands full managing 60+ manuals! Sounds like our structured content model is helping save time with changes and updates. Thanks for the detail! ### 5. " I feel in control", good to have managers actually see the results and praise our team’s work. **Rating:** 5.0/5.0 stars **Reviewed by:** Carol L. | Professional Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Zavanta by Comprose?** I am a freelance consultant who supports the Comprose team. They use Zavanta for their own procedures which makes it really easy for a new person jumping into a project. It’s so easy to search and find what you need. I have several documents that I frequently use, this saves time and are added to my favorites. They have SOPs for standardizing payment and invoicing process. I have written several procedures and it’s easy to create authoring templates. This reduces inconsistent structure and greatly improves readability. They link procedures inside of Salesforce for faster access. The system automates the approval process for leadership through workflows that used to be ad hoc, inconsistent relying on manual memory If I run into a problem with Zavanta I just email customer support and a highly trained support tech responses in a timely manner. As a consultant, I’ve worked with many different organizations and have observed how companies get the work done. I’ve never seen anything so organized! Most of my clients are more reactive and the Comprose team is proactive. **What do you dislike about Zavanta by Comprose?** So far, I haven’t seen anything to dislike. **What problems is Zavanta by Comprose solving and how is that benefiting you?** All of our SOP's and work instructions are organized and easy to find. This saves a ton of time. **Official Response from Chris Scherting:** > Thank you, Carol! We are happy to hear that Zavanta helps support our freelancers to easily understand procedures. Great idea to save favorites! ### 6. Zavanta is an incredible brand **Rating:** 4.5/5.0 stars **Reviewed by:** Roland B. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Zavanta by Comprose?** Ease of use, good after-sales service, Ease of use **What do you dislike about Zavanta by Comprose?** number of features and difficulty of updates **What problems is Zavanta by Comprose solving and how is that benefiting you?** To store and analyze my data as quickly as possible. ### 7. Single source of truth for global operations **Rating:** 5.0/5.0 stars **Reviewed by:** Pam A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Zavanta by Comprose?** Zavanta has helped us to maintain a single source of truth across our international offices - with easy customization of documents and training campaigns for the different locations. The automated training function allows us to ensure staff are always aware of new procedures, and the document control features and reporting functions allow us to maintain good quality of documentation and track compliance across the business. **What do you dislike about Zavanta by Comprose?** There is nothing I dislike about Zavanta. **What problems is Zavanta by Comprose solving and how is that benefiting you?** We operate in a highly regulated industry, and need to ensure staff have access to the right, up-to-date procedures at all times. Zavanta's document control features - file management, document linking, metadata set-up and approval and publishing workflows combined with the automated push-type training makes this much easier. **Official Response from Chris Scherting:** > Thank you for the review, Pam! We are happy to hear that Zavanta is that single source of truth across your international offices. ### 8. Organization and efficiency improvements have never been made easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Zavanta by Comprose?** I work for a marketing agency that supports the Comprose team. All of their marketing policies and procedures are in Zavanta, and they have been able to share them with us and get everyone on the same page so easily; from brand guidelines to how-to’s on the software itself, everything is super easy to access and saves me from having to bug their team with questions. The system is very detailed and helps all of us work more efficiently, save time, and minimize errors. Comprose is one of the most organized clients I have worked with, and I’m sure that Zavanta is to thank for a lot of that organization. If all of my clients used this software, life would be a dream! **What do you dislike about Zavanta by Comprose?** Nothing! 5 stars all around! I have yet to run into anything I'm not loving! **What problems is Zavanta by Comprose solving and how is that benefiting you?** The sheer amount of time saved by using Zavanta in tandem with the Comprose team has been amazing. I don’t have to send an email whenever I have a question about the process for case studies, blogs or webinars, I can just go look it up! **Official Response from Chris Scherting:** > Thank you, Rachel! We really appreciate the review. It's good to hear that our marketing procedures are helpful and making all of us more efficient. ### 9. The BEST system to organize marketing processes and SOPs **Rating:** 5.0/5.0 stars **Reviewed by:** Amber C. | Director of Operations & Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Zavanta by Comprose?** I am the COO of a marketing agency, and using Zavanta has changed the game for us. Zavanta is user-friendly and gives me the peace of mind that I know where everything is. It’s simple for my team to use, and everyone was able to adapt to it easily. Using Zavanta has saved us so much in the office just by now, having the ability to find a procedure quickly and not miss any steps. Their support team is super friendly and responsive too - both by phone or email. This is the best tool for policy and procedure documentation and management, and I highly recommend Zavanta to any business looking to get and stay organized! **What do you dislike about Zavanta by Comprose?** So far, there’s nothing I’m disliking. Truly, it has become an integral part of our daily lives. **What problems is Zavanta by Comprose solving and how is that benefiting you?** The onboarding process of new employees- we’ve been able to speed this process up so much just by having all of our policies and procedures written up and stored in one central location. Then when they need to refer back to those at a later date, there's one source of truth for everyone! **Official Response from Chris Scherting:** > Thank you, Amber! We really appreciate the review. It's great to hear how you use Zavanta for marketing processes and SOPs. ### 10. Fantastic Platform for Process, Procedure, & Work Instruction Documenting & Organizing **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Zavanta by Comprose?** The system is so easy to cutomize to make it our own. We are able to add fields that make sense to us and to organize and display the documents on a business-branded page. New employees find it extremely helpful to find information for the onboarding process and have even commented that "this is the most organized documentation that they have seen in any of the companies they have worked for". As an adminstrator there are many elements available to me to automate tasks, follow-up, and analyze data. The customer support and customer success teams are amazing and respond right away to help out with whatever is needed. I love Zavanta and highly recommend it for anyone that wants to get all of their company's process documents organized and in one place. **What do you dislike about Zavanta by Comprose?** Some of the more advanced features such as workflows are a bit challenging but it is likely ownly because I use them so infrequently and haven't taken the opportunity to read the system help and learn them better myself. With that being said, Comprose also offers amazing training packages which I have used somewhat in the past and have found helpful for specific items. **What problems is Zavanta by Comprose solving and how is that benefiting you?** Having standardized process & procedure documentation in one well organized location that is easy to find. **Official Response from Chris Scherting:** > Thank you, Jessica! We really appreciate the detailed review. Every client uses Zavanta a little differently so it's great to hear how easy it is to make it your own. ### 11. Zavanta provides transparency and drives compliance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Zavanta by Comprose?** As an administrator I find Zavanta very user friendly, there are many tools available to me to follow-up, create and track documents through the workflow. Zavanta allows us to have all our documents in one place, with the current revision available to all our employees worldwide. The Training Campaigns are very helpful to ensure the employees are aware of the any compliance documents or new revision requires them to read. Customer Support responds very quickly to resolve any issues we may have. The training that was provided when I became an administrator was excellent. **What do you dislike about Zavanta by Comprose?** There is nothing I dislike about Zavanta **What problems is Zavanta by Comprose solving and how is that benefiting you?** Zavanta ensures our employees have the current revision at all times. The campaign feature in Zavanta allows our administrators to include Read Verify on groups or categories of documents for specific situations. Zavanta gives us the ability to keep records of any compliance training that is delivered. **Official Response from Chris Scherting:** > Thank you for the review! Training and customer support are very important to us to help our clients be successful with Zavanta. ### 12. Great system to organize polices & procedures to maintain compliance for inspection **Rating:** 5.0/5.0 stars **Reviewed by:** Jessi G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Zavanta by Comprose?** Zavanta allows us to show off during inspections. The inspectors see from the outset that anything they might potentially evaluate us on is already accounted for and available to them. Inspections can be so nerve wracking! Zavanta has dramatically shortened our inspection times. **What do you dislike about Zavanta by Comprose?** There's nothing I've encountered that I do not like about this system. **What problems is Zavanta by Comprose solving and how is that benefiting you?** Zavanta empowers me to be everywhere all at once. The automated features allow for amazing time-savings for myself as well as my team so we can be more impactful in the areas that really count. The inherent flexbility of the system also enables me to customize the features to get exactly what I need our of the application. **Official Response from Chris Scherting:** > Thank you, Jessi. We really appreciate the review. It's great to hear that your inspection times have been improved because of Zavanta. Many of our clients get audited or inspected so this is a great story to share! ### 13. Zavanta makes me feel like a superhero! **Rating:** 5.0/5.0 stars **Reviewed by:** HAILEY E. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Zavanta by Comprose?** The Comprose support team was super helpful each time we needed them; lightning fast in their response and always pleasant and kind. Plus, the client services hub and recorded webinars are also super helpful and on-demand. **What do you dislike about Zavanta by Comprose?** In my opinion, it's difficult to think of a downside when using Zavanta; however, if I had to name one I would say how often I have to change my password. **What problems is Zavanta by Comprose solving and how is that benefiting you?** Zavanta helps our company organize our policies and procedures so that we can distribute them from management to employees. Also, the system displays our SOPs for inspectors. **Official Response from Chris Scherting:** > Thank you, Hailey! We really appreciate the review. I will pass your comments along to our support team! ### 14. Fantastic Tool to Stay Organized and Up to Date **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Zavanta by Comprose?** It is a great tool to hold teams accoutnable to using and updating documentation. **What do you dislike about Zavanta by Comprose?** I wish it was seasier to allow for edits/contribute to documentation. **What problems is Zavanta by Comprose solving and how is that benefiting you?** It keeps the team using the same process, introduces repetition and accountability. **Official Response from Chris Scherting:** > Thank you, Hanna! We really appreciate you taking the time to write a review. ### 15. Makes quick work of publishing document **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Zavanta by Comprose?** Very easy to create and publish documents. Document history is critical for document validation during an audit and self explanatory **What do you dislike about Zavanta by Comprose?** Additional keystrokes required when cutting and pasting. **What problems is Zavanta by Comprose solving and how is that benefiting you?** Ease of access, Ease of publishing. Document tracking. **Official Response from Chris Scherting:** > Thank you for the review! Document history and version control are very popular features with our clients. ### 16. Effective policy and strategy training management system **Rating:** 5.0/5.0 stars **Reviewed by:** Ava T. | Support Administrator, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Zavanta by Comprose?** Zavanta has made it easier for our employees to access standards of procedures and implement the guidelines. Results are lower operating expenses and increases productivity. **What do you dislike about Zavanta by Comprose?** Nothing to dislike so far. Zavanta is surely headed in the right direction. **What problems is Zavanta by Comprose solving and how is that benefiting you?** We now have a clearly defined user management system where roles and permissions are distinct. **Official Response from Chris Scherting:** > Thank you, Ava! We really appreciate the review. - [View Zavanta by Comprose pricing details and edition comparison](https://www.g2.com/products/zavanta-by-comprose/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+06%3A23%3A08+-0500&secure%5Bsession_id%5D=b178163e-051b-4c8a-baa3-abd894d5848c&secure%5Btoken%5D=05bd3f29aed7c90d559732132ab085a4f06d4a118904613bb0be86a09ee8af72&format=llm_user) ## Zavanta by Comprose Features **Task Tracking** - Activity Feed - Task Schedules - Comments **Generative AI** - AI Text Generation - AI Text Summarization **Knowledge Base** - Q & A - Link Sharing - Searchable **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Platform AI Features - Policy Management** - Reports - Workflow Management **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Communication** - Social Features - Tagging - Upload - Comments ## Top Zavanta by Comprose Alternatives - [Process Street](https://www.g2.com/products/process-street/reviews) - 4.6/5.0 (450 reviews) - [Trainual](https://www.g2.com/products/trainual/reviews) - 4.7/5.0 (1,020 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,498 reviews)