# Zapix Reviews
**Vendor:** Sixlab  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Zapix
Zapix CRM is a software solution that helps teams take control of data, digitize processes and improve customer relationships.




## Zapix Reviews
  ### 1. Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** karan r. | Team Leader-Front office, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Zapix?**

Very useful for network monitoring and many type of application monitoring and controlling of the data and it is useful of digitize process and improve customer relationship

**What do you dislike about Zapix?**

Some time configuration of email option lags

**What problems is Zapix solving and how is that benefiting you?**

Very useful in IT releated tasks



- [View Zapix pricing details and edition comparison](https://www.g2.com/products/zapix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A41%3A25+-0500&secure%5Bsession_id%5D=8f189fc9-2766-4553-9ede-58df42d06b07&secure%5Btoken%5D=7ba223f416165996cfd848228c67b20301f20543c74158e9ad68d7c4de0d8663&format=llm_user)

## Zapix Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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