Yeastar P-Series PBX System Reviews & Product Details

Ability to switch calls between phones, mobiles and computer which helps with the work from home flexibility. I also like the web-based interface that does not require technical skills. Review collected by and hosted on G2.com.

Annual subscription on the hardware, which is not the one time cost. Review collected by and hosted on G2.com.

I have been supporting yeastar telephone systems since 2018 and am very satisfied, our customers are impressed by the variety of functions of the P-Series. We are very happy to use the P-Series as a cloud system. The cloud version of the P-Series makes it possible to offer the customer a powerful PBX without great effort and at the same time can be used all over the world. The P-Series is very easy to install and yeatar also offers YouTube videos. If there are any problems, the support team can be contacted by email and is also quick to offer assistance. We now use the P-Series as a replacement PBX for the Agfeo PBX. It is also very easy to set up other functions from various providers. I can only say, just test it for 30 days and see for yourself. Review collected by and hosted on G2.com.

So far I can't report anything negative. Review collected by and hosted on G2.com.

Yeastar P-Series PBX System offers its users a lot of features making it known in the market. One of the notable features of Yeastar P-Series is its flexibility and scalability offering ease of use and implementation. It was designed to scale alongside the growth of the business which allows you to expand your communication infrastructure as needed. It also offers different deployment options such as on-prem, software edition and cloud based. Yeastar P-Series also supports third party integration such as CRM, Helpdesk, etc. helping improve efficiency in the business.

Yeastar customer support is prompt in addressing and acknowledging customer inquiries and technical issues. They are knowledgeable in their field and effective in resolving technical issues. We've been using Yeastar P-Series to manage our call flow in the office and in terms of frequency of use, Yeastar has been part of my everyday life. Review collected by and hosted on G2.com.

None. All features are designed to help every customer in their everyday business. Making communications hassle free. Review collected by and hosted on G2.com.

I really like the ability for my users to be able to use whatever mix of desk phone, desktop app or mobile app they want. The integration between those works seamlessly. I also really like the remote registration layer so we don't have to fiddle with firewalls and have problems with that. We have several P-Series PBX deployed, both on prem, on our own AWS cloud and hosted with Yeastar, and they all work flawlessly. Review collected by and hosted on G2.com.

While the Linkus app works, it's hit and miss. Some people love it, and some people uninstall it 5 minutes after trying it. A few of the screens in the GUI could be a little bit more capable of either using forward/back or having a button that says return to previous screen etc. For example, when having a particular extension group pulled up and modifying it, when you save the settings it returns back to the full extension list. Pretty minor issue there, if that's all I can come up with as a complaint, it's working pretty well! Review collected by and hosted on G2.com.

First I want to say the fast and accurate support we receive from Yeastar is phenomenal. The P-Series is extremely feature rich and most of the features don't require any additional licensing. Most of our installations are for K12 schools and the built-in PA/Bell schedules and features are a huge benefit, eliminating the need to pay for and learn another product. The Webgui for every extension is a great feature, allowing staff to easily customize their experience without having to bother the overworked IT team. The Google API for voicemail to text has been a great feature. Review collected by and hosted on G2.com.

We are hoping to see the multi-site feature we enjoyed in the S-series arrive in the P-Series. We are anxious to see the SMS texting feature finish maturing with features like mass 1-many and multiple 1-1 SMS accounts supported. Review collected by and hosted on G2.com.

Let me start with an example of one of our big clients, "Ease My Trip," with more than 500 employees. The customer was using various PBX systems and a Call Centre Solution, but they required a unified solution across different countries, including Dubai. In Dubai, the customer wishes to integrate with the Yeastar Cloud Plan "Enterprise Plan" since SIP calls are restricted in some regions. Unfortunately, their existing PBXs and Call Centre Solution cannot facilitate this integration.

Additionally, the customer needs a PBX with specific Call Centre Solution features, which are available in the Yeastar Cloud Plan "Enterprise Plan." They are also content with offering "Remote Extensions/Users" through the "Enterprise Plan" without the necessity of a "Public IP," reducing the vulnerability to potential hacking of the IPPBX Server.

We have given them P550 (04 nos) in which Two P550 are with Enterprise Plan.

Now, the customer is quite happy to provide Remote users / Extensions to Agents Mobile / Laptops for "work from home scenario" by using Yeastar Cloud base "Enterprise Plan" because by using this Plan, the customer doesn't need any "Public IP / Static IP" through Firewall or port forwarding to provide Remote users. The Remote users through Public IP involve high risk for hacking the IPPBX Server.

Second, in countries like Dubai / UAE, where SIP Calls are not allowed, the customer can't make calls between other offices to Dubai / UAE offices or even transfer the calls to / from these countries, but by using Yeastar "Enterprise Cloud Plan," they can easily communicate to other countries' P550 from Dubai / UAE offices and even transfer the Dubai calls to their India office calls on existing Call Center Agents. The customer is using Yeastar Link-Us Soft Phone app in all places.

The customer is very happy and the support provided by Cohesive is excellent. Review collected by and hosted on G2.com.

1. It should be extendable up to 1000 extensions.

2. The point-to-point video calling should be available in the enterprise license. Review collected by and hosted on G2.com.

Simple and user friendly user interface. Many features for modern business telephony are included (presence, corporate catalog, ivr, call forwarding, parking and so on). Supports a rich set of clients including hardware phones of popular vendors. It's rather easy to deploy. Basic contact center features are also included. Supports remote clients with vendor portal. The documentation is good enough. Can be integrated to another PBX (such as MS Teams) with SIP. Review collected by and hosted on G2.com.

UC functionality is not so rich, especially video conferencing. Some features such as messaging with attachments are not actually on-premise and require vendor's cloud. Review collected by and hosted on G2.com.

I believe that the simplicity of configuration, easy implementation, full maintenance, and monitoring are the strengths of the Yeastar P-Series system for a reseller. Additionally, technical support is always precise and quick to provide suggestions and solutions to various issues. The Yeastar community, with the opportunity to share experiences and suggest new features, is also very helpful.

For the customer, all the available tools, from calls to chat, to queue management, and integration with other software, are very important strengths. The ease of use, high quality, and reliability of the product make it truly compelling for everyday use in managing business communications. Review collected by and hosted on G2.com.

On the Yeastar P-Series, the only thing I don't like is the lack of an entry-level product for 20 extensions, at a price point lower than the P550 Review collected by and hosted on G2.com.

The Yeastar P-Series PBX System offers a comprehensive solution for businesses looking to streamline their communications infrastructure. One of the standout features of the P-Series is its scalability, allowing businesses to expand their phone system easily as they grow without the need for a complete overhaul. The system also boasts advanced VoIP capabilities, ensuring crystal-clear audio quality and reliable internal and external communications connectivity. Review collected by and hosted on G2.com.

One aspect that some users may find less favorable about the Yeastar P-Series PBX System is its initial cost. Review collected by and hosted on G2.com.

There are a lot of things or features that come to my mind when we talk about what's the best about Yeastar PBX System. In terms of ease of use and implementation, Yeastar P-Series being a modular PBX makes it cost effective and provides convenience to the installer. The P-Series GUI is very user friendly and simple eliminating the hassle of complex configuration. In terms of customer support, there are a lot of Yeastar resources you can find online that are very useful and helpful which you can make as guide during the implementation. A user can simply visit yeastar website to download the manual or they can go to youtube to watch how to configure a certain feature and see how it works. In times of experiencing an issue which cannot be addressed by simple troubleshooting, Yeastar has this partner portal in which you can chat their technical support that will promptly help you with your problems.

Yeastar P-Series PBX System is what we are using here in the office so in terms of frequency of use, everyday we get to experience the convenience of communications that Yeastar P-Series provides. Whether I'm in the office or outside, I can still easily communicate with my colleagues with the help of Linkus Unified Communications Clients. Linkus UC Clients is one of the best features of Yeastar P-Series that I really enjoyed. Aside from that, I also enjoyed the RAS and Remote SIP Service especially when conducting Yeastar product training since our company is an authorized Yeastar training partner. During trainings, I get to demonstrate with our partners the RAS feature, how to integrate other IP terminals to P-Series, or how to multisite interconnect using the FQDN. With the help of FQDN, it's very easy to interconnect your PBX system to another site and register remote IP devices. Moreover, Yeastar provides a simplified way and quick integration to CRM, helpdesk, etc. which is pretty convenient and efficient.

Yeastar P-Series being an exemplary PBX system is really a game changer. Review collected by and hosted on G2.com.

Honestly, there's no particular feature that I dislike about Yeastar P-Series PBX System. But I'm really hoping that more features to be available soon such as call disposition/call tagging of the call center feature. Review collected by and hosted on G2.com.