# 3CX vs Yeastar P-Series PBX System Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 3CX excels in its flexibility, allowing users to self-host on a simple server while maintaining good performance. This feature is particularly appreciated by those looking for a cost-effective solution that doesn't compromise on functionality.
- **Users say** that Yeastar P-Series PBX System stands out for its user-friendly web-based interface, which requires no technical skills to manage. This ease of use is a significant advantage for small businesses that may not have dedicated IT resources.
- **Reviewers mention** that 3CX offers a rich set of features, including unified controls for voice and chat, which transform traditional phone systems into modern, cloud-ready communication platforms. This capability is especially beneficial for businesses looking to enhance their communication strategies.
- **According to verified reviews** , Yeastar P-Series is praised for its ability to seamlessly switch calls between phones, mobiles, and computers, providing flexibility for remote work. This feature is crucial for businesses adapting to hybrid work environments.
- **G2 reviewers highlight** that while 3CX has a strong performance in various metrics, it sometimes faces challenges in meeting specific workflow needs, with some users noting configuration difficulties. This can be a consideration for businesses with unique requirements.
- **Users report** that Yeastar P-Series offers a reliable iPBX solution with features like ring groups and conference capabilities, making it a solid choice for small businesses that require robust communication tools without the complexity of larger systems.



| | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 547 | 81 | 
| **Largest Market Segment** | Mid-Market (55.0% of reviews) | Small-Business (75.9% of reviews) | 
| **Entry Level Price** | Free 10 Users | No pricing available | 

---
## Top Pros & Cons

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (31 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### Yeastar P-Series PBX System

Pros:
- Ease of Use (26 reviews)
- Features (25 reviews)

Cons:
- Missing Functionality (10 reviews)
- Missing Features (8 reviews)

---
## Ratings Comparison
| Rating | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
  | **Meets Requirements** | 8.9 (366 reviews) | 9.3 (74 reviews) | 
  | **Ease of Use** | 9.0 (374 reviews) | 9.7 (76 reviews) | 
  | **Ease of Setup** | 8.8 (254 reviews) | 9.6 (69 reviews) | 
  | **Ease of Admin** | 9.0 (237 reviews) | 9.5 (69 reviews) | 
  | **Quality of Support** | 7.9 (333 reviews) | 9.3 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (227 reviews) | 9.6 (68 reviews) | 
  | **Product Direction (% positive)** | 8.4 (366 reviews) | 9.8 (75 reviews) | 

---
## Pricing

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### Yeastar P-Series PBX System

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.2/10 | 303 |
| **Yeastar P-Series PBX System** | 9.0/10 | 29 |

#### Channels

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Voice** | 9.4 (142 reviews) ✓ Verified | 9.5 (28 reviews) | 
| **Social** | Feature Not Available | 8.5 (27 reviews) | 
| **Web Chat** | 8.6 (94 reviews) ✓ Verified | Feature Not Available | 
| **Mobile SMS** | 7.3 (71 reviews) | 7.7 (25 reviews) | 

#### Generative AI

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text-to-Speech** | 6.9 (23 reviews) | Feature Not Available | 

#### Functions

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Session Routing** | 8.9 (181 reviews) ✓ Verified | 9.0 (28 reviews) | 
| **Session Queuing** | 8.9 (185 reviews) ✓ Verified | 9.2 (27 reviews) | 
| **Concurrent Calling** | 8.9 (184 reviews) ✓ Verified | 9.1 (27 reviews) | 
| **Auto Dialer** | 8.2 (93 reviews) | Feature Not Available | 
| **IVR** | 9.1 (117 reviews) | 9.1 (28 reviews) | 
| **Inbound Screen Pop** | 8.8 (98 reviews) | 9.2 (26 reviews) | 
| **Persistent Data** | 8.4 (95 reviews) ✓ Verified | 9.0 (27 reviews) | 

#### Agentic AI - Contact Center

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (12 reviews) | Not enough data | 

#### Administrative

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Session Summary Notes** | 8.3 (149 reviews) ✓ Verified | Feature Not Available | 
| **Administrator Access** | 9.0 (179 reviews) ✓ Verified | 9.3 (28 reviews) | 
| **Reporting & Dashboards** | 8.4 (185 reviews) ✓ Verified | 9.0 (27 reviews) | 
| **Session Recording** | 9.0 (114 reviews) | 9.2 (28 reviews) | 
| **Agent Scheduling and Assignment** | 8.3 (103 reviews) ✓ Verified | Feature Not Available | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.0/10 | 145 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Collaboration Tools

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Screen Sharing** | 8.8 (68 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (37 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | 9.0 (33 reviews) | Not enough data | 
| **Live Chat** | 9.2 (39 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 8.5 (34 reviews) ✓ Verified | Not enough data | 

#### Meeting Coordination

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Scheduling** | 8.4 (71 reviews) ✓ Verified | Not enough data | 
| **Recording** | 9.1 (67 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 9.2 (69 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.9 (41 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Mobile** | 9.0 (83 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 9.3 (46 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.2 (44 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 54 |
| **Yeastar P-Series PBX System** | 9.1/10 | 36 |

#### Platform

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Omnichannel** | 7.7 (40 reviews) | 8.2 (35 reviews) | 
| **Mobile Access** | 8.9 (48 reviews) | 9.3 (35 reviews) | 
| **Queue Management** | 9.1 (46 reviews) | 9.1 (35 reviews) | 
| **Call Routing** | 8.8 (49 reviews) | 9.3 (35 reviews) | 
| **Call Back** | 8.9 (47 reviews) | 9.2 (33 reviews) | 
| **IVR** | 9.2 (42 reviews) | 9.2 (36 reviews) | 
| **Automatic Call Distribution** | 9.1 (46 reviews) | 9.2 (35 reviews) | 

#### Generative AI

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text-to-Speech** | 6.8 (14 reviews) | Feature Not Available | 

#### Workforce Management

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Monitoring** | 9.2 (48 reviews) | 9.0 (35 reviews) | 
| **Performance Evaluation** | 8.7 (47 reviews) | 9.4 (33 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Recording** | 9.1 (49 reviews) | 9.1 (35 reviews) | 
| **Reporting & Dashboards** | 8.5 (48 reviews) | 9.4 (34 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 57 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Generative AI

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text Generation** | 6.3 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (9 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.4 (9 reviews) | Not enough data | 

#### Communication

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Pop-up Chat** | 9.3 (37 reviews) | Not enough data | 
| **Notifications** | 9.3 (38 reviews) | Not enough data | 
| **Targeted Emails** | Feature Not Available | Not enough data | 
| **In-App Messaging** | 9.3 (37 reviews) | Not enough data | 
| **Co-Browsing** | Feature Not Available | Not enough data | 

####  Internal Use

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Customization ** | 8.9 (43 reviews) | Not enough data | 
| **Conversation Archiving** | 8.9 (37 reviews) | Not enough data | 
| **Lead Development** | Feature Not Available | Not enough data | 
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Team Inbox ** | 8.9 (36 reviews) | Not enough data | 
| **Customer Profiles** | 9.0 (34 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 28 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Management** | 9.7 (25 reviews) | Not enough data | 
| **Communication Management** | 8.9 (21 reviews) | Not enough data | 
| **Scalability** | 9.7 (21 reviews) | Not enough data | 
| **Integrations** | 8.4 (23 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.6 (23 reviews) | Not enough data | 
| **Accessibility** | 9.8 (23 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Security and Compliance** | 8.5 (20 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.7 (22 reviews) | Not enough data | 
| **Support and Reliability** | 8.0 (22 reviews) | Not enough data | 
| **Automated attendant** | 7.1 (22 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 281 |
| **Yeastar P-Series PBX System** | 9.0/10 | 62 |

#### Platform Basics - VoIP Providers

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 9.4 (21 reviews) | Not enough data | 
| **Call Management** | 9.6 (19 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (19 reviews) | Not enough data | 
| **Integrations** | 9.0 (19 reviews) | Not enough data | 
| **Virtual PBX** | 9.1 (19 reviews) | Not enough data | 
| **SIP trunking services** | 9.3 (19 reviews) | Not enough data | 

#### Basic Communication

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Phone Calls** | 9.5 (194 reviews) ✓ Verified | 9.6 (61 reviews) | 
| **Video Calls** | 8.4 (134 reviews) ✓ Verified | 8.5 (57 reviews) | 
| **Instant Messaging** | 8.3 (133 reviews) ✓ Verified | 8.8 (57 reviews) | 
| **Screen Sharing** | 8.2 (118 reviews) ✓ Verified | 8.4 (53 reviews) | 
| **Conference Calls** | 8.8 (175 reviews) ✓ Verified | 9.2 (59 reviews) | 
| **Desk-to-Desk Calls** | 9.4 (187 reviews) ✓ Verified | 9.4 (60 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (8 reviews) | Not enough data | 

#### Access

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Software Pairing** | 8.4 (117 reviews) ✓ Verified | 8.8 (58 reviews) | 
| **Browser Extension** | 8.5 (155 reviews) ✓ Verified | 9.1 (60 reviews) | 
| **Individual Download** | 8.4 (164 reviews) ✓ Verified | 8.9 (58 reviews) | 

#### Advanced Features

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Hold Music** | 8.6 (174 reviews) ✓ Verified | 8.8 (60 reviews) | 
| **Automated Attendants** | 9.0 (162 reviews) ✓ Verified | 9.1 (59 reviews) | 
| **VOiP Number** | Feature Not Available | 9.1 (60 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.2/10 | 74 |
| **Yeastar P-Series PBX System** | 8.7/10 | 30 |

#### Agentic AI - UCaaS Platforms

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | 8.6 (28 reviews) | 
| **Native VoIP** | 9.7 (24 reviews) ✓ Verified | 9.3 (29 reviews) | 
| **CCaaS Option** | 9.0 (22 reviews) ✓ Verified | 9.0 (28 reviews) | 

#### Features

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Voicemail to Email** | 9.4 (24 reviews) ✓ Verified | 9.1 (30 reviews) | 
| **File Sharing** | 8.7 (18 reviews) ✓ Verified | 8.4 (28 reviews) | 
| **Voice Conferencing** | 9.4 (28 reviews) ✓ Verified | 8.8 (30 reviews) | 
| **Video Conferencing** | 8.6 (27 reviews) ✓ Verified | 8.0 (28 reviews) | 

---
## Categories
**Shared Categories (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to 3CX (1):** [Live Chat Software](https://www.g2.com/categories/live-chat)



---
## Reviewer Demographics

### By Company Size

| Segment | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Small-Business** | 36.1% | 75.9% | 
| **Mid-Market** | 55.0% | 20.3% | 
| **Enterprise** | 8.9% | 3.8% | 

### By Industry

#### 3CX

- **Information Technology and Services:** 10.6%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.4%

#### Yeastar P-Series PBX System

- **Telecommunications:** 24.1%
- **Information Technology and Services:** 19.0%
- **Computer & Network Security:** 11.4%
- **Computer Networking:** 8.9%
- **Consulting:** 3.8%
- **Business Supplies and Equipment:** 2.5%
- **Civil Engineering:** 2.5%
- **Consumer Services:** 2.5%
- **Food & Beverages:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Other:** 20.3%

---
## Alternatives

### Alternatives to 3CX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1549 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4168 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1589 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)

### Alternatives to Yeastar P-Series PBX System

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1549 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3567 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (927 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (491 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (400 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56416 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)

---
## Top Discussions

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### Yeastar P-Series PBX System

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/3cx-vs-yeastar-p-series-pbx-system)