# 3CX vs Yeastar P-Series PBX System Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 3CX excels in its flexibility, allowing users to self-host on a simple server while maintaining good performance. This feature is particularly appreciated by those looking for a cost-effective solution that doesn't compromise on functionality.
- **Users say** that Yeastar P-Series PBX System stands out for its user-friendly web-based interface, which requires no technical skills to manage. This ease of use is a significant advantage for small businesses that may not have dedicated IT resources.
- **Reviewers mention** that 3CX offers a rich set of features, including unified controls for voice and chat, which transform traditional phone systems into modern, cloud-ready communication platforms. This capability is especially beneficial for businesses looking to enhance their communication strategies.
- **According to verified reviews** , Yeastar P-Series is praised for its ability to seamlessly switch calls between phones, mobiles, and computers, providing flexibility for remote work. This feature is crucial for businesses adapting to hybrid work environments.
- **G2 reviewers highlight** that while 3CX has a strong performance in various metrics, it sometimes faces challenges in meeting specific workflow needs, with some users noting configuration difficulties. This can be a consideration for businesses with unique requirements.
- **Users report** that Yeastar P-Series offers a reliable iPBX solution with features like ring groups and conference capabilities, making it a solid choice for small businesses that require robust communication tools without the complexity of larger systems.



---
## Frequently Asked Questions

### What is the difference between 3CX vs Yeastar P-Series PBX System?

Yeastar P-Series PBX System stands out for higher reviewer satisfaction across all major dimensions compared to 3CX.

| | [3CX](https://www.g2.com/products/3cx/reviews) | [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (547 reviews) | 4.8/5 (81 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.8 | 9.6 |
| Quality of Support score | 7.9 | 9.3 |
| Top Reviewer-Cited Strength | Ease of Use (42 all-time mentions) | Ease of Use (26 all-time mentions) |



### How do the pricing models of 3CX and Yeastar P-Series PBX System compare?

Yeastar P-Series PBX System is rated higher for value, with a stronger Price/Cost satisfaction score than 3CX.

- **3CX:** Reviewers highlight competitive pricing and cost savings, but note recent dissatisfaction with shifting to recurring revenue models and perceived price increases.
- **Yeastar P-Series PBX System:** Reviewers consistently cite cost-effectiveness, affordability, and value for features, though some mention higher initial or annual costs for certain plans.
- **Switching reasons:** Recent reviews mention switching to Yeastar P-Series PBX System for better value, easier implementation, and more inclusive features without additional licensing fees.



### What are the best alternatives to 3CX and Yeastar P-Series PBX System?

The top three alternatives to 3CX and Yeastar P-Series PBX System are Nextiva, Genesys Cloud CX, and RingEX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | Reviewers highlight competitive pricing and cost savings | Ease of Use (42 all-time mentions) |
| [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) | 4.8/5 (81 reviews) | Small-Business | Reviewers consistently cite cost-effectiveness and affordability | Ease of Use (26 all-time mentions) |
| [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3622 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1434 reviews) | Small-Business | — | — |



### Which Contact Center features should I prioritize when comparing 3CX and Yeastar P-Series PBX System?

Buyers should prioritize Ease of Setup, Quality of Support, Integrations, Feature Set, and Mobile capabilities when comparing 3CX and Yeastar P-Series PBX System.

- **Ease of Setup:** 3CX scores 8.8; Yeastar P-Series PBX System scores 9.6.
- **Quality of Support:** 3CX scores 7.9; Yeastar P-Series PBX System scores 9.3.
- **Integrations:** 3CX has 20 all-time mentions; Yeastar P-Series PBX System has 19 all-time mentions.
- **Feature Set:** 3CX offers Agent Scheduling and Assignment, Auto Dialer, Live Chat, and Session Summary Notes; Yeastar P-Series PBX System offers Social, Tenancy Flexibility, and VOiP Number Features.
- **Mobile:** Mobile is the most frequently mentioned feature across both products.



### What are the pros and cons of 3CX vs Yeastar P-Series PBX System?

Yeastar P-Series PBX System's headline strength is higher reviewer satisfaction across all major dimensions, while 3CX is most often praised for its ease of use and flexibility.

- **3CX strengths:** Ease of Use (42 all-time mentions), Reliability (31), Flexibility (23), Features (22), Easy Setup (21), Integrations (20), Intuitive (18), User Interface (18), Easy Communication (17), VoIP Services (17), Customer Support (15), Accessibility (13), Easy Integration (13), Helpful (13), Simple (13), Affordable (12), Call Quality (11), Customization (11), Efficiency (11).
- **3CX trade-offs:** Complex Processes (11), limited or no support on some hardware, lack of open API, reporting limitations, and shifting to recurring revenue models.
- **Yeastar P-Series PBX System strengths:** Ease of Use (26), Features (25), Integrations (19), Customer Support (18), Easy Setup (18), Easy Integration (13), Reliability (13), Easy Implementation (11), Flexibility (10), Intuitive (10), Call Recording (8), User Interface (8), Communication (7), Feature Abundance (7), Simple (7).
- **Yeastar P-Series PBX System trade-offs:** Missing Functionality (10), Missing Features (8), Expensive (7), Limited Features (7), some reviewers note higher initial or annual costs and desire for more advanced analytics or outbound contact center features.



### Is 3CX or Yeastar P-Series PBX System better for small businesses?

Yeastar P-Series PBX System is the better fit for small businesses, with a higher share of small-business reviewers and stronger satisfaction scores.

- **3CX:** Largest reviewer segment is Mid-Market; small-business reviewers highlight ease of use and cost savings but note some complexity in setup and support.
- **Yeastar P-Series PBX System:** Largest reviewer segment is Small-Business; reviewers consistently praise ease of setup, affordability, and feature set for small business needs.



### Which Contact Center platform has better integrations?

Yeastar P-Series PBX System is favored for integrations, with more recent reviewer emphasis on integration capabilities and a higher satisfaction score.

- **3CX:** Integrations are mentioned in 20 all-time reviews, with recent mentions of HubSpot and Salesforce integration.
- **Yeastar P-Series PBX System:** Integrations are mentioned in 19 all-time reviews, with recent reviewers highlighting Microsoft 365, Zoho CRM, and WhatsApp integration.



### How do 3CX and Yeastar P-Series PBX System compare on customer support?

Yeastar P-Series PBX System outperforms 3CX on Quality of Support by a material margin of 1.4 points (9.3 vs 7.9).

- **3CX:** Reviewers describe support as helpful but inconsistent, with some noting delays or the need to submit tickets before receiving assistance.
- **Yeastar P-Series PBX System:** Reviewers consistently praise prompt, knowledgeable, and award-winning support, with many citing quick resolution and extensive online resources.



### Which is easier to implement, 3CX or Yeastar P-Series PBX System?

Yeastar P-Series PBX System is easier to implement, with a 0.8-point advantage in Ease of Setup (9.6 vs 8.8).

- **3CX:** Reviewers note straightforward setup for those with technical knowledge, but mention complexity for non-technical users and occasional confusion with licensing and configuration.
- **Yeastar P-Series PBX System:** Reviewers consistently highlight very easy setup, intuitive deployment, and minimal technical barriers, with many stating the system is ready to use in minutes.



### Which product has better Mobile?

Mobile is the most frequently mentioned feature across both products, with both 3CX and Yeastar P-Series PBX System offering strong mobile capabilities.

- **3CX:** Mobile is frequently cited in recent reviews, with users praising the ability to make and receive calls from any device and location, though some mention occasional connectivity issues.
- **Yeastar P-Series PBX System:** Mobile is highlighted in recent reviews for its flexibility, with Linkus Mobile, Desktop, and Web applications enabling work from anywhere; reviewers note high satisfaction with mobile access and remote work features.



| | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 548 | 81 | 
| **Largest Market Segment** | Mid-Market (55.0% of reviews) | Small-Business (75.9% of reviews) | 
| **Entry Level Price** | Free 10 Users | No pricing available | 

---
## Top Pros & Cons

### 3CX

Pros:
- Ease of Use (42 reviews)
- Reliability (31 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### Yeastar P-Series PBX System

Pros:
- Ease of Use (26 reviews)
- Features (25 reviews)

Cons:
- Missing Functionality (10 reviews)
- Missing Features (8 reviews)

---
## Ratings Comparison
| Rating | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
  | **Meets Requirements** | 8.9 (367 reviews) | 9.3 (74 reviews) | 
  | **Ease of Use** | 9.0 (375 reviews) | 9.7 (76 reviews) | 
  | **Ease of Setup** | 8.8 (255 reviews) | 9.6 (69 reviews) | 
  | **Ease of Admin** | 9.0 (238 reviews) | 9.5 (69 reviews) | 
  | **Quality of Support** | 7.9 (334 reviews) | 9.3 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (228 reviews) | 9.6 (68 reviews) | 
  | **Product Direction (% positive)** | 8.4 (367 reviews) | 9.8 (75 reviews) | 

---
## Pricing

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### Yeastar P-Series PBX System

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Call & Contact Center

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.2/10 | 303 |
| **Yeastar P-Series PBX System** | 9.0/10 | 29 |

#### Channels

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Voice** | 9.4 (142 reviews) ✓ Verified | 9.5 (28 reviews) | 
| **Social** | Feature Not Available | 8.5 (27 reviews) | 
| **Live Chat** | 8.6 (94 reviews) ✓ Verified | Feature Not Available | 
| **Mobile SMS** | 7.3 (71 reviews) | 7.7 (25 reviews) | 

#### Generative AI

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text-to-Speech** | 6.9 (23 reviews) | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Functions

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Routing** | 8.9 (181 reviews) ✓ Verified | 9.0 (28 reviews) | 
| **Session Queuing** | 8.9 (185 reviews) ✓ Verified | 9.2 (27 reviews) | 
| **Concurrent Calling** | 8.9 (184 reviews) ✓ Verified | 9.1 (27 reviews) | 
| **Auto Dialer** | 8.2 (93 reviews) | Feature Not Available | 
| **IVR** | 9.1 (117 reviews) | 9.1 (28 reviews) | 
| **Inbound Screen Pop** | 8.8 (98 reviews) | 9.2 (26 reviews) | 
| **Persistent Data** | 8.4 (95 reviews) ✓ Verified | 9.0 (27 reviews) | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (12 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### Administrative

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Session Summary Notes** | 8.3 (149 reviews) ✓ Verified | Feature Not Available | 
| **Administrator Access** | 9.0 (179 reviews) ✓ Verified | 9.3 (28 reviews) | 
| **Reporting & Dashboards** | 8.4 (185 reviews) ✓ Verified | 9.0 (27 reviews) | 
| **Session Recording** | 9.0 (114 reviews) | 9.2 (28 reviews) | 
| **Agent Scheduling and Assignment** | 8.3 (103 reviews) ✓ Verified | Feature Not Available | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.0/10 | 145 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Collaboration Tools

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Screen Sharing** | 8.8 (68 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (37 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | 9.0 (33 reviews) | Not enough data | 
| **Real-Time Chat** | 9.2 (39 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 8.5 (34 reviews) ✓ Verified | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Scheduling** | 8.4 (71 reviews) ✓ Verified | Not enough data | 
| **Video Call Recording** | 9.1 (67 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 9.2 (69 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.9 (41 reviews) ✓ Verified | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Mobile** | 9.0 (83 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 9.3 (46 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.2 (44 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 54 |
| **Yeastar P-Series PBX System** | 9.1/10 | 36 |

#### Platform

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Omnichannel** | 7.7 (40 reviews) | 8.2 (35 reviews) | 
| **Mobile Access** | 8.9 (48 reviews) | 9.3 (35 reviews) | 
| **Queue Management** | 9.1 (46 reviews) | 9.1 (35 reviews) | 
| **Call Routing** | 8.8 (49 reviews) | 9.3 (35 reviews) | 
| **Call Back** | 8.9 (47 reviews) | 9.2 (33 reviews) | 
| **IVR** | 9.2 (42 reviews) | 9.2 (36 reviews) | 
| **Automatic Call Distribution** | 9.1 (46 reviews) | 9.2 (35 reviews) | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text-to-Speech** | 6.8 (14 reviews) | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Monitoring** | 9.2 (48 reviews) | 9.0 (35 reviews) | 
| **Performance Evaluation** | 8.7 (47 reviews) | 9.4 (33 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Administrative

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Recording** | 9.1 (49 reviews) | 9.1 (35 reviews) | 
| **Reporting & Dashboards** | 8.5 (48 reviews) | 9.4 (34 reviews) | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Phone Key Input** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Voice Customization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Pre-recorded Messages** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Multiple Scripts** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 57 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Generative AI

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **AI Text Generation** | 6.3 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (9 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.4 (9 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Communication

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Pop-up Chat** | 9.3 (37 reviews) | Not enough data | 
| **Notifications** | 9.3 (38 reviews) | Not enough data | 
| **Targeted Emails** | Feature Not Available | Not enough data | 
| **In-App Messaging** | 9.3 (37 reviews) | Not enough data | 
| **Co-Browsing** | Feature Not Available | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-time Consumer-facing Chat** | Not enough data | Not enough data | 

####  Internal Use

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Customization ** | 8.9 (43 reviews) | Not enough data | 
| **Conversation Archiving** | 8.9 (37 reviews) | Not enough data | 
| **Lead Development** | Feature Not Available | Not enough data | 
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Team Inbox ** | 8.9 (36 reviews) | Not enough data | 
| **Customer Profiles** | 9.0 (34 reviews) | Not enough data | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Offline Form** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 28 |
| **Yeastar P-Series PBX System** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Call Management** | 9.7 (25 reviews) | Not enough data | 
| **Communication Management** | 8.9 (21 reviews) | Not enough data | 
| **Scalability** | 9.7 (21 reviews) | Not enough data | 
| **Integrations** | 8.4 (23 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.6 (23 reviews) | Not enough data | 
| **Accessibility** | 9.8 (23 reviews) | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Security and Compliance** | 8.5 (20 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.7 (22 reviews) | Not enough data | 
| **Support and Reliability** | 8.0 (22 reviews) | Not enough data | 
| **Automated attendant** | 7.1 (22 reviews) | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Virtual Extensions** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 
| **For Cloud Phone Systems** | Not enough data | Not enough data | 
| **Ring Groups** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 281 |
| **Yeastar P-Series PBX System** | 9.0/10 | 62 |

#### Platform Basics - VoIP Providers

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 9.4 (21 reviews) | Not enough data | 
| **Call Management** | 9.6 (19 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (19 reviews) | Not enough data | 
| **Integrations** | 9.0 (19 reviews) | Not enough data | 
| **Virtual PBX** | 9.1 (19 reviews) | Not enough data | 
| **SIP trunking services** | 9.3 (19 reviews) | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Phone Calls** | 9.5 (194 reviews) ✓ Verified | 9.6 (61 reviews) | 
| **Video Calls** | 8.4 (134 reviews) ✓ Verified | 8.5 (57 reviews) | 
| **Instant Messaging** | 8.3 (133 reviews) ✓ Verified | 8.8 (57 reviews) | 
| **Screen Sharing** | 8.2 (118 reviews) ✓ Verified | 8.4 (53 reviews) | 
| **Conference Calls** | 8.8 (175 reviews) ✓ Verified | 9.2 (59 reviews) | 
| **Desk-to-Desk Calls** | 9.4 (187 reviews) ✓ Verified | 9.4 (60 reviews) | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (8 reviews) | Not enough data | 

#### Access

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Software Pairing** | 8.4 (117 reviews) ✓ Verified | 8.8 (58 reviews) | 
| **Browser Extension** | 8.5 (155 reviews) ✓ Verified | 9.1 (60 reviews) | 
| **Individual Download** | 8.4 (164 reviews) ✓ Verified | 8.9 (58 reviews) | 

#### Advanced Features

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Hold Music** | 8.6 (174 reviews) ✓ Verified | 8.8 (60 reviews) | 
| **Automated Attendants** | 9.0 (162 reviews) ✓ Verified | 9.1 (59 reviews) | 
| **VOiP Number** | Feature Not Available | 9.1 (60 reviews) | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.2/10 | 74 |
| **Yeastar P-Series PBX System** | 8.7/10 | 30 |

#### Agentic AI - UCaaS Platforms

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | 8.6 (28 reviews) | 
| **Native VoIP** | 9.7 (24 reviews) ✓ Verified | 9.3 (29 reviews) | 
| **CCaaS Option** | 9.0 (22 reviews) ✓ Verified | 9.0 (28 reviews) | 

#### Features

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Voicemail to Email** | 9.4 (24 reviews) ✓ Verified | 9.1 (30 reviews) | 
| **File Sharing** | 8.7 (18 reviews) ✓ Verified | 8.4 (28 reviews) | 
| **Voice Conferencing** | 9.4 (28 reviews) ✓ Verified | 8.8 (30 reviews) | 
| **Video Conferencing** | 8.6 (27 reviews) ✓ Verified | 8.0 (28 reviews) | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to 3CX (1):** [Live Chat Software](https://www.g2.com/categories/live-chat)



---
## Reviewer Demographics

### By Company Size

| Segment | 3CX | Yeastar P-Series PBX System | 
|---|---|---|
| **Small-Business** | 36.2% | 75.9% | 
| **Mid-Market** | 55.0% | 20.3% | 
| **Enterprise** | 8.8% | 3.8% | 

### By Industry

#### 3CX

- **Information Technology and Services:** 10.8%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.7%
- **E-Learning:** 3.5%
- **Insurance:** 3.0%
- **Other:** 51.3%

#### Yeastar P-Series PBX System

- **Telecommunications:** 24.1%
- **Information Technology and Services:** 19.0%
- **Computer & Network Security:** 11.4%
- **Computer Networking:** 8.9%
- **Consulting:** 3.8%
- **Business Supplies and Equipment:** 2.5%
- **Civil Engineering:** 2.5%
- **Consumer Services:** 2.5%
- **Food & Beverages:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Other:** 20.3%

---
## Alternatives

### Alternatives to 3CX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3649 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1472 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (638 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4213 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1664 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1422 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56616 reviews)

### Alternatives to Yeastar P-Series PBX System

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1472 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3649 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1664 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (938 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (638 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56616 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1933 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (497 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.4/5 stars (414 reviews)

---
## Top Discussions

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### Yeastar P-Series PBX System

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/3cx-vs-yeastar-p-series-pbx-system)