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Compare 3CX and Yeastar P-Series PBX System 
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At a Glance
Market Segments
Mid-Market (56.0% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(515)4.4 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansYeastar P-Series PBX System
Star Rating
(81)4.8 out of 5
Market Segments
Small-Business (75.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Yeastar P-Series PBX SystemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 3CX excels in its Call Management features, particularly with its IVR system rated at 9.4, which allows for efficient call routing. In contrast, Yeastar P-Series PBX System also offers a strong IVR at 9.2, but users mention that its Call Routing capabilities at 9.3 are slightly more intuitive.
- Reviewers mention that 3CX's Collaboration Tools are robust, especially with features like Screen Sharing and Live Chat rated at 8.8 and 9.2 respectively. However, users on G2 highlight that Yeastar's Conference Calls feature shines with a higher rating of 9.2, making it a preferred choice for larger team meetings.
- G2 users report that 3CX has a solid Quality of Support with a rating of 8.0, but Yeastar P-Series PBX System outperforms it with a score of 9.3. Reviewers mention that Yeastar's support team is more responsive and helpful, particularly for small businesses.
- Users say that 3CX's Mobile Accessibility is rated at 8.9, which is decent, but Yeastar P-Series PBX System stands out with a higher score of 9.3. Reviewers mention that Yeastar's mobile app provides a more seamless experience for on-the-go communication.
- Reviewers mention that 3CX's Analytics and Reporting features are effective, particularly with its Reporting & Dashboards rated at 8.5. However, users report that Yeastar's reporting capabilities are superior, with a score of 9.4, allowing for more detailed insights into call performance.
- Users on G2 report that 3CX's Customization options are impressive, with a rating of 9.1, allowing businesses to tailor the software to their needs. In contrast, Yeastar P-Series PBX System also offers customization but is noted for its Knowledge Base rated at 9.8, which helps users better understand and utilize the customization features.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Yeastar P-Series PBX System
No pricing availableFree Trial
3CX
Free Trial is available
Yeastar P-Series PBX System
No trial information availableRatings
Meets Requirements
8.9
342
9.3
74
Ease of Use
9.0
349
9.7
76
Ease of Setup
8.9
229
9.6
69
Ease of Admin
9.0
218
9.5
69
Quality of Support
8.0
311
9.3
74
Has the product been a good partner in doing business?
8.6
207
9.6
68
Product Direction (% positive)
8.5
344
9.8
75
Features by Category
Channels
9.3
123
|
Verified
9.5
28
Feature Not Available
8.5
27
8.6
93
|
Verified
Feature Not Available
7.3
67
7.7
25
Feature Not Available
Feature Not Available
Generative AI
6.8
23
Feature Not Available
Functions
8.9
178
|
Verified
9.0
28
8.9
183
|
Verified
9.2
27
8.9
180
|
Verified
9.1
27
Feature Not Available
Feature Not Available
8.2
93
Feature Not Available
9.1
116
9.1
28
8.7
97
9.2
26
8.5
94
|
Verified
9.0
27
Agentic AI - Contact Center
6.2
13
Not enough data
6.5
13
Not enough data
6.8
12
Not enough data
7.1
12
Not enough data
Administrative
8.2
149
|
Verified
Feature Not Available
9.0
176
|
Verified
9.3
28
8.5
182
|
Verified
9.0
27
9.0
114
9.2
28
8.3
103
|
Verified
Feature Not Available
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
8.2
35
8.9
49
9.3
35
9.1
47
9.1
35
8.9
50
9.3
35
9.0
48
9.2
33
9.2
43
9.2
36
9.1
47
9.2
35
Generative AI
7.0
15
Feature Not Available
Workforce Management
9.2
49
9.0
35
8.7
48
9.4
33
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
9.1
35
8.6
49
9.4
34
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
9.0
43
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
22
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.3
22
Not enough data
9.6
22
Not enough data
9.8
22
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.4
190
|
Verified
9.6
61
8.4
133
|
Verified
8.5
57
8.3
133
|
Verified
8.8
57
8.2
118
|
Verified
8.4
53
8.8
173
|
Verified
9.2
59
9.4
184
|
Verified
9.4
60
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
8.8
58
8.5
154
|
Verified
9.1
60
8.4
165
|
Verified
8.9
58
Advanced Features
8.5
172
|
Verified
8.8
60
9.0
162
|
Verified
9.1
59
Feature Not Available
9.1
60
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
8.6
28
9.7
24
|
Verified
9.3
29
9.1
23
|
Verified
9.0
28
Features
9.5
24
|
Verified
9.1
30
Feature Not Available
Feature Not Available
8.8
19
|
Verified
8.4
28
9.4
28
|
Verified
8.8
30
8.6
27
|
Verified
8.0
28
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
3CX and Yeastar P-Series PBX System are categorized as UCaaS Platforms, VoIP Providers, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
3CX is categorized as Live Chat
Yeastar P-Series PBX System has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yeastar P-Series PBX System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Hospital & Health Care
5.7%
Telecommunications
5.2%
Education Management
5.0%
Financial Services
4.2%
Other
69.7%
Telecommunications
24.1%
Information Technology and Services
19.0%
Computer & Network Security
11.4%
Computer Networking
8.9%
Consulting
3.8%
Other
32.9%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Yeastar P-Series PBX System has no discussions with answers
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