# XLR8 Reviews
**Vendor:** Concenter Services  
**Category:** [Financial Services CRM Software](https://www.g2.com/categories/financial-services-crm)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 5
## About XLR8
XLR8 is the highly customized solution for Financial Services such as: Financial Advisory, Wealth Management, Personal Insurance, Commercial Insurance, and Corporate Plans, etc.




## XLR8 Reviews
  ### 1. XLR8 is the best TMS i've worked with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge T. | Visibility Tools Senior Team Lead, Logistics and Supply Chain, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about XLR8?**

it keeps improving by the day, always getting new gadgets and capabilities to make our tracking job a lot easier, it has a very complete reporting feature that shows all the info required

**What do you dislike about XLR8?**

everytime there is a new update or they add a new feature, that day it starts failing, and theres a lot of glitches that sometimes have nothing to do with the update done

**What problems is XLR8 solving and how is that benefiting you?**

it allows us to track all of our freight in real time, add comments to a load, book or bounce, add or remove DR info, in transit updates and to top it, it allows us to integrate it with each of our customers TMS systems

  ### 2. Complete solution for logistics business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camilo P. | Software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about XLR8?**

Cutting edge technologies and many other automated processes and dashboards for all the steps involved in the logistics business, from the truck offering, going through the carrier election/biding, to the very delivery monitoring, emailing and reporting services.

**What do you dislike about XLR8?**

Too many functions an applications to master and the logic behind is very complex, as usual in this business. There are still many other "mini apps" to be implemented in the main app

**What problems is XLR8 solving and how is that benefiting you?**

Finding trucks, routes for any kind of package, tracking services for those deliveries, carrier data analysis and bid system for the best price, price calculator, booking system and bonus calculation.

  ### 3. best organizer to work with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about XLR8?**

What I like the most about XLR8 is that everything is visible, the status of the load,  the lane, the customer information, the carrier and driver information,  documents and options to upload or download.  the map shows the best route available and even shows the location if online tracking if it is integrated with it. Great capacity and is very friendly to use.

**What do you dislike about XLR8?**

What is like the least is that sometimes it buffers a lot when loading new freight information and and when you upload a document by accident is not very easy to remove it.

**What problems is XLR8 solving and how is that benefiting you?**

We do everything from XLR. All the available loads are posed in it when we see them; we can upload truck lists sent from our carriers. We track and update the status of the loads; we can also modify the rates and lanes by adding additional amounts or stops to the freight.

  ### 4. Overwhelming options, overkill for my practice

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about XLR8?**

The Saleforce platform they use is highly customizable and scalable.

**What do you dislike about XLR8?**

It's super complicated, which can quickly become frustrating.  Also, not a big fan of their "consultant" arrangement, fees for everything.

**What problems is XLR8 solving and how is that benefiting you?**

None currently since I don't use it.  If someone were using it, one likely benefit would be the scale of customizations, including email marketing.

  ### 5. Best in the Industry!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radhika K. | Event Tech Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2022

**What do you like best about XLR8?**

Everything is GREAT! The Stability, user experience and ease of use, just Everything!

**What do you dislike about XLR8?**

They can add more integrations to the platform as options are still a little limited.

**What problems is XLR8 solving and how is that benefiting you?**

Affordable Pricing, and helping manage our data in the best way possible.



- [View XLR8 pricing details and edition comparison](https://www.g2.com/products/xlr8/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A12%3A28+-0500&secure%5Bsession_id%5D=d2525c3d-468e-4ec1-ab93-2286cc61cccd&secure%5Btoken%5D=e96770bac94824b56a02faed79635fc4aabe383d490697c38af5a99729982e41&format=llm_user)

## XLR8 Features
**Content**
- Automation

**Platform Additional Functionality**
- Pre-Built Connectors
- Dashboard
- Cloud
- Mobility
- Messaging

**Platform Reporting and Analytics**
- Reporting
- Forecasting

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics

**Marketing Automation**
- Campaign Management
- Lead Management
- Marketing Analytics

**Sales Force Automation**
- Pipeline Management
- Task Management
- Product and Price List Management
- Quote and Order Management
- Contract Management

**Agentic AI - Financial Services CRM**
- Decision Making

## Top XLR8 Alternatives
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