Workshop's platform is clean and easy to navigate. I use it daily to build emails quickly with the drag and drop features. Implementation was smooth, and the Workshop team worked closely with our IT team to get us up and running. Support has been incredible; they're always super responsive and helpful. Overall, we integrated Workshop into our daily workflows quickly, and we would be lost without it! Review collected by and hosted on G2.com.

As a fairly new product, Workshop has its share of bugs. Sometimes the service does go down (although this is quite rare). In the early days, there were some annoying aspects of sending emails for approval that have been improved with product updates. Review collected by and hosted on G2.com.

This is my favorite internal comms platform! A rare tool that balances cost with quality. Priced fairly for how easy to use it is, and how many features it has. We adopted the tool because it was easy to build emails and campaigns, and the analytics are stellar (with read times!). They take feedback and introduce valuable improvements over time. One example is you can change links after you send the email. This gives an extra layer of confidence to our comms team, who is always scared to hit "send" in fear of a broken link. Review collected by and hosted on G2.com.

I can't think of anything, honestly. If the pricing wasn't so favorable, I'd maybe be disappointed about new add-ons that cost more, but that is typical and I can't really complain. :) Review collected by and hosted on G2.com.

It's very intuitive and easy to use, it makes designing and creating everything from a simple email to a newsletter easy. Review collected by and hosted on G2.com.

They're still working through some upgrades and changing pieces of the product somewhat regularly. Review collected by and hosted on G2.com.

My experience with Workshop far exceeds my experience with similar apps! Easy to set up, easy to navigate with a very clean and user friendly UI. If you are done monkeying around with other apps try Workshop today! Review collected by and hosted on G2.com.

It's hard to say what I dislike about Workshop as it has exceeded expectations since we swapped over from MailChimp. If I could name something I dislike maybe it's the lack of control, you have with adjusting image sizes in certain situations. Review collected by and hosted on G2.com.

Platform is simple to use. Newsletters look professional. Customer service is prompt. employee directory integration and metrics. Review collected by and hosted on G2.com.

The platform does not perform when collaborating. Buggy issues in sharing templates and no more than 1 person can work in a template at the same time. Yet error messages do not inform so work is lost. Very frustrating. Customer support could be more sympathetic and not simply blame the user when issue is actually one with the platform. Review collected by and hosted on G2.com.

Workshop has removed so many barriers for us. Email is a critical tool for internal communication—but before Workshop, my company had no visibility into performance. As soon as we started using Workshop, we hit the ground running. We could finally measure the effectiveness of our efforts and make data-informed improvements, and also raise the bar for design and accessibility across our communications.

Now, we use Workshop for both broad and targeted communications. It lets us track engagement, gauge sentiment, and pace our messages to avoid overwhelming our teams. Implementing Workshop also surfaced inconsistencies across our systems, giving us the push we needed to clean things up and improve efficiencies and automations. Their support team has been fantastic—super responsive when issues come up, patient as we refine our systems, and always ready with helpful suggestions.

I can't say enough good things about Workshop! It's become an integral part of my job, and I genuinely enjoy using it. I'm really excited about features in their roadmap, too. Review collected by and hosted on G2.com.

I wish there were more advanced reporting features to help us understand audiences across campaigns and emails. I know there is an API we could access, but a native feature would be huge. Review collected by and hosted on G2.com.

As well as allowing us to create beautiful internal comms emails, Workshop has streamlined our internal comms output to allow teams to be self-sufficient and also make our working practices more efficient. It is easy to use and even easier to be onboarded onto and integrate with our existing systems. Our account managers are always responsive to questions and queries. Review collected by and hosted on G2.com.

There are always upgrades we would like to see as users but for the most part, I have no complaints. Review collected by and hosted on G2.com.

Our team of transportation and truck drivers is dispersed all across the United States. We brought on Workshop almost two years ago and haven't looked back. Our team was constantly missing emails or communication we sent out but since we've brought on this tool we've seen significant increases in engagement and read times. Before we didn't have any data to truly show people were opening or reading our emails. One of the best parts about Workshop? Their team - from our customer success manager to IT to product, we've been able to get our questions answered fast and provide any feedback when needed. The team works fast, we even had one feedback request improved a week after us putting in the support ticket. We brought on SMS recently and found it to be game changer for our dispersed team. Our drivers love not having to log into their email to see important updates we are pushing out. We have recently been looking at getting another SMS line to allow HR to have different lines of comms to the company line. Review collected by and hosted on G2.com.

I wish some features weren't always an upgrade, the team keeps pushing out really awesome features that would make my life easier but it comes at a cost (which I understand). Nonetheless, excited for the growth of Workshop and seeing what more we can do with it! Review collected by and hosted on G2.com.

The platform is incredibly user-friendly with a clean, intuitive interface. What really stood out was the outstanding support we received throughout the entire sales process and onboarding. Everything was seamless with a smooth hand-off between teams. Everyone we've interacted with has been highly responsive and genuinely helpful.

The features are great, and everything works effortlessly, which has made adoption simple and fast. I also love the look and feel you can create with Workshop. It allows for professional, branded communications that actually feel engaging. On top of that, the analytics behind it are solid, giving us the insights we need to track performance and continuously improve. Review collected by and hosted on G2.com.

The main downside so far is the lack of automation between Workshop and BambooHR, which would really streamline some of our internal comms processes. We're also currently waiting on two key updates: (1) the ability to automate sending work anniversary and birthday emails, and (2) the option to trigger automated email series (like a multi-email onboarding flow for new employees). The good news is that both features are on the roadmap and expected to launch by EOY at the latest. So far, the Workshop team has always delivered on their promises, so I’m confident these updates are coming soon. Review collected by and hosted on G2.com.

What is helpful is that it's interface is user friendly. Review collected by and hosted on G2.com.

Some features offered on the PAGE section have limitations. Review collected by and hosted on G2.com.