Workable is one of those tools you don’t need a 3-hour training to figure out. It’s clean, intuitive, and works just as well for my recruiters as it does for hiring managers. Getting started was painless without having to drag IT into the project, just plug in and go, which let my HR and recruitment teams hit the ground running. I like that candidates can choose how they want to hear from us whether it’s email, call, or text, and the automation is spot-on. Things like email templates and interview scheduling save us a ton of time. The built-in collaboration on hiring plans is another win. We can make decisions faster without another meeting. From a leadership perspective, the monthly spotlight recaps are a nice touch. They give me a quick gut check with user permission reminders and stats like new candidates, time-to-fill, and interviews completed. It’s the right level of info without me having to dig for it. Review collected by and hosted on G2.com.

I wish we could build our own candidate assessments in the platform. It would keep everything in one place instead of juggling other tools. Reporting could also be more user-friendly with some real-time insights. For example, if a candidate has been sitting in one stage for too long, I’d love an alert to prompt a touch point. Interview assessments need more depth. Not having scoring or qualification feels like a miss, especially for comparing candidates. And in the archived jobs section, the only way to filter is alphabetical. Being able to sort by posted date, department, or location would make finding past roles a lot less painful. Review collected by and hosted on G2.com.

One of the main things I highlight about Workable is that it is very easy to use. The learning curve for everyone is short, so you can jump into the application and adapt very quickly. It is also very complete, so you will have pretty much every tool you need, along with the possibility to customize everything, from jobs to candidates, stages, and what happens in each one. You will really boost your productivity and provide the best possible experience to candidates. Last but not least, it has an open API, so if you take your time you can really make the most of this app and have all your information organized in one place. Review collected by and hosted on G2.com.

I am missing an integration between Workable and WhatsApp. The reporting dashboard is useful, but customization options for metrics are limited. They could add an option that truly considers opportunity area metrics that are very important in recruitment, and allow you to track them or choose what to track. I think the metrics part still has room for improvement. Review collected by and hosted on G2.com.

Having all the candidates information in one place.

The tag system.

The job posting platform.

Integration of NDAs and collaboration contracts (SOWs).

The possibility to create custom pipelines adapted to each business. Review collected by and hosted on G2.com.

There is no way to order the candidates alphabetically.

No way to separate the profiles that have been reviewed by ones that were not reviewed (there is a hack for this using the tagging system, but other solutions should exist).

Search via tag feature does not work properly - results are unpredictable and inconsistent, especially when there are multiple tags involved, or a modifier like NOT or AND is used.

The general search tool yields inconsistent results (unclear if it enters archived jobs or not). I was able to find candidates for a specific job without being able to see the job itself (not under active jobs, nor among archived jobs).

The tag autocomplete feature is clumsy and does not help, only creates complications and the need to re-write tags.

The AI assistance feature (for talent matching the job) is useless. Review collected by and hosted on G2.com.

What I like best about Workable is how easy it is to use and how it keeps everything organized. It simplifies the entire hiring process, from posting jobs to tracking candidates and scheduling interviews. I also like the customizable pipelines and job templates, which save our recruiters a lot of time and help us stay consistent across different roles. Collaboration between our HR team has been much smoother since we started using it. Review collected by and hosted on G2.com.

If I had to point out one thing, it would be that the reporting feature could be a bit more flexible. The built-in reports are helpful, but sometimes I wish there was more room to customize them based on our specific metrics or workflows. It’s not a dealbreaker by any means—we still get great insights—but having a bit more control over how data is displayed would be a nice improvement. Review collected by and hosted on G2.com.

I love how I can organize and automate all hiring and interview steps in one platform, from job posts to interview scorecards to simply staying organized, and even onboarding. Talk about a game-changer! And yes, it was easy to implement as we didn't need to change our process; we just needed a tool to make it easier. :) Review collected by and hosted on G2.com.

I do not like that you can't customize your page within Workable. Yes, it does have some customization capabilities, but it does come with roadblocks. Luckily, I was able to get my internal team to help create a careers page and embed the Workable job posts. However, this is a challenge for those who don't have the capacity or knowledge to do it. Yes, Workable offers a team to help, but that is at an extra charge. This can be an inequitable disadvantage for small businesses. Review collected by and hosted on G2.com.

I've been using Workable for a couple of years now and within the last year with more consistency. There are 2 qualities I value a lot in workable: their AI powered features that allows me to add knockout questions and then have all applicants automatically matched to the role, which saves a ton of time in pre-screening. The other feature is its ability to integrate with our internal systems which doesn't require me to log into the system for every single update I need so the ease of use is great. Review collected by and hosted on G2.com.

I think their reporting features still have some work to do. It is great for most business. Our business though has layers of complexity that make it difficult to get the types of reports we need from most systems. Despite this, we're still happy with all else Workable does. Review collected by and hosted on G2.com.

Workable is super intuitive and easy to use. As someone who is a "visual learner" I find the layout in the Jobs dashboard to be very easy to follow and understand. Integrations with our HRIS system and Outlook Calendar are an added bonus for us. Being able to customize offer letters and put them through here instead of Word docs has also been a game changer for efficiency in our team. This is an everyday use program for me as I lead TA at our company. I couldn't trade it for the world! I love it. Review collected by and hosted on G2.com.

I think Workable could go farther with their feature development for automations. The templates / auto-emails work well and are easy to set-up but I wish they could be further customized with "if/then" logic for more personalized, specific triggering. This would be a noteworthy enhancement to an already gorgeous product! Review collected by and hosted on G2.com.

Workable has brought structure and efficiency to our hiring process at ITK. It helps us spend less time managing applications while attracting a higher volume of quality candidates. The platform is intuitive, collaborative, and has made it easy to maintain a consistent process across all roles and hiring managers. The built-in templates and customizable workflows are especially valuable. Review collected by and hosted on G2.com.

During active hiring campaigns, the volume of email notifications can be high, especially for team members involved in multiple roles. That said, notification preferences can be easily adjusted in the settings to reduce noise Review collected by and hosted on G2.com.

Clean, intuitive UI: Easy for recruiters and hiring managers to navigate without extensive training.

Collaborative workflows: The ability to tag team members, assign roles, and communicate within the platform streamlines decision-making.

Structured pipeline tracking: The visual layout of candidate stages gives clear visibility into bottlenecks and hiring velocity.

Integrated job posting: With one click, roles are posted to multiple job boards, saving time and effort.

Interview kits & scorecards: Keeps interviewers aligned and enables objective candidate evaluation.

Candidate experience tools: Customizable email templates and branding features make outreach and scheduling feel personal and professional. Review collected by and hosted on G2.com.

Limited customization of reports unless using premium tiers or integrating with external BI tools.

Some automation gaps: Features like automated nudges for pending approvals or overdue tasks could be improved.

Filtering and advanced search in the candidate pool could be more dynamic, especially for large-scale hiring.

Mobile app limitations: Great for quick views, but not ideal for deeper task execution like interview scheduling or workflow edits. Review collected by and hosted on G2.com.

Its very user friendly. Easy to navigate and when we onboard a new team member, very easy to train. Review collected by and hosted on G2.com.

One thing that stands out to me and on top of my mind, I really wish we could have customizable subject lines to each template. I love that we can create many templates to our profile, but if there was a function to also have a customizable subject line to each template, that would be amazing!

Ex:

1st template for Recruiter Screen - Subject Line " Museum of Ice Cream | Interview Request"

2nd template for Peer Screen - Subject Line " Next Steps for Museum of Ice Cream!"

ex ex

I have to keep a list with subject lines to each template , that I cop and paste . IF we could get subject lines to be custom to our templates, would be amazing!! Review collected by and hosted on G2.com.