​As an operations professional at a global freight forwarder, I find CargoWise to be a very robust tool for end-to-end shipment management. It centralizes all documentation and tracking in one place, which is essential for maintaining workflow consistency across different branches. The system is reliable and handles high volumes of operational data without issues Review collected by and hosted on G2.com.

The interface feels a bit dated and is not very intuitive for new users, meaning the learning curve is quite steep. Also, as an operator in Argentina, I find it challenging that the system does not have a direct integration with the local Customs system (Malvina), requiring some manual data cross-checking to ensure compliance Review collected by and hosted on G2.com.

I like using CargoWise for freight forwarding because it offers a seamless end-to-end workflow. The ease of use stands out the most, making my work straightforward. I also appreciate the features for billing and purchase booking, as they are easy to use and streamline those processes. The reports feature is another highlight for me, providing easy access to information and saving time by allowing me to quickly review outstanding reports and other details. Having all these functionalities in one tool, as opposed to using many standalone tools, makes CargoWise particularly valuable to me. Review collected by and hosted on G2.com.

I think the pricing is very expensive, and the initial setup was a little tough. Review collected by and hosted on G2.com.

It is a super complete system, it has a variety of features, very well done for long data base, designed for multiples scenarios and the most important is that Cargowise rarely present problems or glitches, it is so comfortable to work in a very stable system. Once you learn a module all others are easy to work with. Review collected by and hosted on G2.com.

Since it is a very complete system, it is also very complex to implement, it has quite lot options and it might be difficult to learn in a short time, many fields must be filled with codes that add an extra difficult. Review collected by and hosted on G2.com.

Well organized and more details......... Review collected by and hosted on G2.com.

Update, the only thing I may say about update is that when it comes to update, I have to update several screens for the same info. Review collected by and hosted on G2.com.

the cargowise it is a complex system, but it is very efficient Review collected by and hosted on G2.com.

It is hard to use, should be easier but when you learn get easy Review collected by and hosted on G2.com.

It's easy to use, and the platform has different tools to facilitate the experience Review collected by and hosted on G2.com.

Sometimes the app disconnects instantly, because when this happens the info doesn't save Review collected by and hosted on G2.com.

The rating engine is very powerful. I have tried to convince several forwarders in China how good this product is - they question why they need more efficiency - when they can just hire more staff 😅

It really is a software built on the "9 phases of Productivity":

Phase One – Manual

Phase Two – Computerized

Phase Three – Enterprise Integration

Phase Four – Supply Chain Integration

Phase Five – Workflow

Phase Six – Workflow Automation

Phase Seven – Constraint Management

Phase Eight – Buffer Management

Phase Nine – Work Mix Management

As a database tool also very powerful.

Our technical skills would only be middle of the road, and as a result we would not be using all features/capabilities at full capacity yet - but we are still using some key features in powerful ways.

There are too many aspects that we love about it. Review collected by and hosted on G2.com.

It does take some getting used to for new users - and the customer service experience (for support) seems lacking for new users - but it's really a software built around self empowerment and self training. They offer incentives for users to hit certification milestones which can lead to product discounts.

The online learning materials are good but could be improved further. They would do well to cover more of the technical aspects/features in greater detail and make the learning curve a bit simpler (even if that means slower).

The price has increased exponentially in recent months - but we are following our gut to stick with it. Review collected by and hosted on G2.com.

My complete logistics need is fulfilled using this software. We have online training module available. I can generate the required reports as per the requirements Review collected by and hosted on G2.com.

Some portions are still old moduled. Unable to present it as per user requirements. All in one screen still a challenge. The dashboard module we are working on to avoid using excel Review collected by and hosted on G2.com.

Screening and navigation

Useful for automation Review collected by and hosted on G2.com.

Not such clarity on entry logs.

Some extra fields required in Search grid Review collected by and hosted on G2.com.

Easy to input charges. Some vendors can autosubmit. Review collected by and hosted on G2.com.

Often Glitches. I have to exit and go back in sometimes to save in JRA. Review collected by and hosted on G2.com.