Willow Compliance Reviews & Product Details

Willow is an AI-powered compliance intelligence platform built for aged care, disability (NDIS), and healthcare providers. We help quality, clinical, and operations leaders evidence and manage their regulatory compliance across the frameworks that govern their work, without the spreadsheets, the duplicate data entry, and the audit-week panic. Willow sits above your existing care, clinical, HR, and incident systems as the system of record for compliance. Data flows in from the tools you already use. AI maps it to the right requirements, surfaces gaps the moment they appear, and gives leadership a real-time view of where the organisation actually stands at the site level, the framework level, and the board level. What Willow does Centralises every piece of compliance evidence across sites and frameworks in one searchable repository Auto-maps evidence to regulatory requirements using AI, with confidence scoring and suggested tags Tracks site-by-site assessments and flags non-compliance, partial compliance, and risk early Manages remediation actions with owners, due dates, escalation paths, and overdue alerts Generates audit-ready packs, board reports, and quality committee outputs on demand Handles policy management, version control, staff attestation, and AI-assisted policy drafting Manages vendor and third-party risk with digital onboarding forms and AI risk scoring Captures quality indicators, infection control data, and incident trends with auto-calculation against benchmarks Integrates with care management, training, HR, payroll, and incident platforms (ShiftCare, AlayaCare, CareMaster, SafetyCulture, RiskMan, and more) Frameworks supported Strengthened Aged Care Quality Standards (ACQS 2025), NDIS Practice Standards, NSQHS Standards, Ngā Paerewa (NZ Age-Related Residential Care), CMS Requirements of Participation (US), HIPAA Privacy and Security Rules, Joint Commission Standards, and CQC Fundamental Standards (UK). Mandatory reporting modules National Quality Indicator Program (NQIP), Serious Incident Response Scheme (SIRS), Restrictive Practices Reporting, Care Minutes and 24/7 RN reporting, Sentinel Events, ACFR Portal submissions, and QAPI for US providers. Who Willow is for Mid-sized residential aged care providers, home care operators, NDIS service providers, day hospitals, private hospital groups, and allied health networks. Best fit for organisations running multiple sites with a dedicated quality, compliance, or governance function. Strongest impact for operators preparing for the Strengthened Standards, scaling across new frameworks, or replacing fragmented spreadsheet-based compliance. The category Willow plays in is closest to what Vanta and Drata built for SOC 2 and ISO 27001 in the technology world. Same engine, applied to the messier reality of healthcare and aged care regulation. AI-native from the foundation, with AI embedded across evidence classification, requirement mapping, gap detection, vendor risk scoring, and policy drafting.