--- title: WHATO CRM Reviews meta_title: 'WHATO CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how WHATO CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 11 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # WHATO CRM Reviews **Vendor:** WHATO **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 5.0/5.0 **Total Reviews:** 11 ## About WHATO CRM WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs. ## WHATO CRM Reviews ### 1. Good tool for those who work via WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Dente R. | Asesor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about WHATO CRM?** There are several features I like about whato, the one I like the most is the sales funnel. **What do you dislike about WHATO CRM?** At the beginning of using the tool, I had problems downloading my backup, but then they helped me with that issue, and now I no longer have problems with it. **What problems is WHATO CRM solving and how is that benefiting you?** Solve it for me in the area of customer service ### 2. Easy to implement with your WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Diego S. | Recursos humanos, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about WHATO CRM?** It is a good tool that helps you with automation, so you no longer waste time with shipments. **What do you dislike about WHATO CRM?** At the moment, I still haven't found any faults or problems with whato. As soon as I know, I will let you know in the comments. **What problems is WHATO CRM solving and how is that benefiting you?** Attention to my clients, as well as following up with them ### 3. Good tool for sending via WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Saul M. | Asesor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about WHATO CRM?** I like the feature of being able to schedule messages for the day and time you want. **What do you dislike about WHATO CRM?** There are times when the tool bugs out, but you refresh it and it returns to normal, it wouldn't hurt to fix that part. **What problems is WHATO CRM solving and how is that benefiting you?** With the tool, it is easier for me to organize myself to attend to all my clients in prospects. ### 4. A practical tool to improve attention via WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando A. | Asesor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about WHATO CRM?** The webhook is something very important for making integrations with external tools. **What do you dislike about WHATO CRM?** The support attention takes a little while, but they do attend to you. **What problems is WHATO CRM solving and how is that benefiting you?** At the moment, it helps me with customer service, it is very efficient for me. ### 5. If you want to automate, you have to use whato **Rating:** 5.0/5.0 stars **Reviewed by:** Fransisco R. | administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about WHATO CRM?** I like the chatbot function, also the function to schedule campaigns. **What do you dislike about WHATO CRM?** At the moment, I have no issues with whato **What problems is WHATO CRM solving and how is that benefiting you?** I can organize my chats better, I no longer waste time responding one by one, now the chat bot does it. ### 6. Good tool for working via WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Maria G. | administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about WHATO CRM?** Let it be a multi-agent, and very organized. **What do you dislike about WHATO CRM?** At the moment, I don't find any fault with the tool, so far everything is fine with the support issue. **What problems is WHATO CRM solving and how is that benefiting you?** It helps me organize my WhatsApp, and it is very good at sending mass messages via WhatsApp. ### 7. It is perfect for customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Paula A. | asesor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about WHATO CRM?** What I like the most is the Kanban board function, there I can track my clients. **What do you dislike about WHATO CRM?** For the moment, I still don't have problems with whato. **What problems is WHATO CRM solving and how is that benefiting you?** I no longer lose my interested clients, because now I can follow up with them. ### 8. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina D. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about WHATO CRM?** I use mass mailings, and I also schedule the campaigns I have. **What do you dislike about WHATO CRM?** For now, everything is fine regarding support, they help me solve the queries I have. **What problems is WHATO CRM solving and how is that benefiting you?** Send my ads and promotions to all the customers I have. ### 9. Perfect, to work organized **Rating:** 5.0/5.0 stars **Reviewed by:** Victor M. | tecnico, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about WHATO CRM?** All the functions in general, especially for sending mass shipments! **What do you dislike about WHATO CRM?** They take a little time with support issues, but they do end up helping you. **What problems is WHATO CRM solving and how is that benefiting you?** It helps you to be more organized, and it helps me to have more time to do other activities. ### 10. A good tool to organize yourself **Rating:** 5.0/5.0 stars **Reviewed by:** Gonzalo G. | administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about WHATO CRM?** I like all the features, especially for tracking my clients. **What do you dislike about WHATO CRM?** For now, I still don't have any problem with the extension. **What problems is WHATO CRM solving and how is that benefiting you?** Respond easily to my clients and new contacts ### 11. Ease of use, in a simple tool **Rating:** 4.5/5.0 stars **Reviewed by:** Javier R. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about WHATO CRM?** That I can track all my clients using the kanban board **What do you dislike about WHATO CRM?** For now, everything is fine, I have no problems with whato crm. **What problems is WHATO CRM solving and how is that benefiting you?** Follow up with all my clients, using the funnel - [View WHATO CRM pricing details and edition comparison](https://www.g2.com/products/whato-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+03%3A09%3A43+-0500&secure%5Bsession_id%5D=99994035-b5d2-49b1-b884-8f39e4f773d2&secure%5Btoken%5D=04d02c6c019798444af467d6ad084cdfcb69a1edea7809ac05f8c04b05ad6838&format=llm_user) ## WHATO CRM Features **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics ## Top WHATO CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,172 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,445 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews)