# Vtiger Sales Reviews **Vendor:** Vtiger **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 32 ## About Vtiger Sales Everything you need to increase sales and manage your team such as find the best leads, understand customers better, boost team productivity, view forecast accurately, win more deals faster, automate repetitive tasks and more. ## Vtiger Sales Pros & Cons **What users like:** - Users praise the **excellent customer support** from Vtiger Sales, which simplifies the transition and enhances the experience. (2 reviews) - Users appreciate the **all-in-one automation features** of Vtiger Sales, enhancing efficiency across sales, marketing, and support. (1 reviews) - Users praise the **ease of use** of Vtiger Sales, enjoying seamless integration and effortless setup with great support. (1 reviews) - Users appreciate the **easy setup** of Vtiger Sales, making transitions smooth and hassle-free with great support. (1 reviews) - Users value the **wide range of tools** in Vtiger Sales, benefiting from its all-in-one platform for efficiency. (1 reviews) - Integration (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users face **slow support response times** , impacting their overall experience and resolution of issues with Vtiger Sales. (1 reviews) ## Vtiger Sales Reviews ### 1. Unified Sales, Marketing & Support with a Clean, Customizable Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Vtiger Sales?** The best thing about the Vtiger platform is that it brings sales, marketing and customer support modules into a single unified platform, which makes managing the entire customer lifecycle easier in a single place. Also, their interface is very clean and has more customisation features, like contact management, deal tracking and pipeline workflow automation. These tools help our teams to stay organised and be more productive. **What do you dislike about Vtiger Sales?** Some of their advanced customisation features and integrations need more technical knowledge and a learning curve for accessibility. Most of their higher-end features are packed with the high-tier plans. Their interface is intuitive, but certain modules feel cluttered for managing a large number of records. Their reporting customisation features need deeper analytics. **What problems is Vtiger Sales solving and how is that benefiting you?** Vtiger helps us to centralise the customer information from sales activities to support interaction under one system, rather than relying on multiple tools. This platform also helps us to manage and track leads, and ensure that effective communication can be established between our team and the customers. With the specific features available for pipeline management, it gives complete visibility on the pipeline, and to gain better visibility, tools are also effective in creating deeper reports and analytics. ### 2. Great Shared Sales Workspace, But Can Feel Slow and Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Vtiger Sales?** VTiger allows our whole sales team to work out of the same environment and build a tribal knowledge. **What do you dislike about Vtiger Sales?** The system can be slow and clunky at times. **What problems is Vtiger Sales solving and how is that benefiting you?** It allows our team to work within the same environment, share knowledge more easily, and produce cleaner, more consistent reporting. ### 3. Effortless CRM with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Director of Search Engine Optimization, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Vtiger Sales?** I like Vtiger Sales for its ease of use and how it's integrated with all of my pre-existing platforms. The user-friendly migration stands out, and the team is great in assisting me, making the transition effortless—I didn't have to lift a finger. The initial setup was a dream. **What do you dislike about Vtiger Sales?** Nothing **What problems is Vtiger Sales solving and how is that benefiting you?** Vtiger Sales improves patient communication and tracks leads effectively. Its ease of use and integration with my existing platforms, along with user-friendly migration supported by a great team, means I didn't have to lift a finger. ### 4. Easy and flexible CRM system. **Rating:** 4.0/5.0 stars **Reviewed by:** Michaela T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Vtiger Sales?** It is very flexible and you can adjust the layout and features to your needs easily. The FAQ and help desk is user friendly and explain the software well. It integrates well witch office and you can download an app to use wherever you are as well. This is key as we often travel and to be able to put info to the system withour using the computer makes it a lot easier to use. **What do you dislike about Vtiger Sales?** Some restrictions in how you can customize the software. **What problems is Vtiger Sales solving and how is that benefiting you?** It helps us manage our leads and contacts and keeps track of activities and steps in our sales cycle. We have a long cycle of up to 5 years from start to order making it easier to manage with a crm system like Vtiger. ### 5. "Vtiger Sales: Boosting Sales Efficiency" **Rating:** 4.5/5.0 stars **Reviewed by:** Nivedita S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2023 **What do you like best about Vtiger Sales?** 1- Comprehnsive sales :its offer a Comprehnsive set of customer relationship managment feature tailored specially for sales team 2- Contact and Lead mangment : this help to salesproffesional stay organised, prioritize lead and engage with customer in a Personalized manner 3-Integration Capabilities 4- Customizations and extensibility **What do you dislike about Vtiger Sales?** 1- Performance and Speed : Improvements in performance and speed will contribute to smoother and and more user efficent user experience 2-User Interface :Enhancement to the UI could enhance the the overall user experience and make platform more user-friendly 3-Lack of Documentations and Support **What problems is Vtiger Sales solving and how is that benefiting you?** Vtiger sales try to aim improve salesefficency , increase Productivity and drive revenue growth of bussiness. its empower sales teams with the tools with the tools and insights neededto effectively manage lead, nuture customer relationship and closedeals succesfully.its also some benifits like data-driven sales analystics,integration and collaborations, customizations and sa=calability ### 6. Vtiger Sales **Rating:** 5.0/5.0 stars **Reviewed by:** George Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Vtiger Sales?** Vtiger Sales integrates with various third-party applications, enabling seamless data exchange and enhancing overall efficiency. Integrations with email clients, calendars, marketing automation tools, and other business software enhance productivity and provide a more unified sales experience. **What do you dislike about Vtiger Sales?** While Vtiger Sales has undergone improvements in its user interface and design over the years, some users may have personal preferences for a more modern or visually appealing interface. The software's interface may not be as intuitive or visually engaging as some other CRM solutions in the market. **What problems is Vtiger Sales solving and how is that benefiting you?** Vtiger Sales provides a centralized platform where sales teams can access real-time data and insights about their sales pipeline, opportunities, and performance. It improves visibility into the sales process, enabling better decision-making, resource allocation, and forecasting. ### 7. Loving Vtiger! **Rating:** 4.5/5.0 stars **Reviewed by:** Jon H. | Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Vtiger Sales?** My favorite part about Vtiger is the fact that it's intuitive, easy to use, and a breeze to set up. **What do you dislike about Vtiger Sales?** Nothing whatsoever. Very positive experience **What problems is Vtiger Sales solving and how is that benefiting you?** Vtiger helps us solve reaching out to potential and current customers and communicating with them regularly ### 8. A powerful system to share with your Team. **Rating:** 5.0/5.0 stars **Reviewed by:** Jaco V. | Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Vtiger Sales?** Being able to make notes and share it with your team **What do you dislike about Vtiger Sales?** Loading times can be a bit annoying when working. **What problems is Vtiger Sales solving and how is that benefiting you?** The CRM helps me keep track of my Support system and making sure customers are getting sorted. ### 9. Vtiger CRM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **What do you like best about Vtiger Sales?** Software flexibility, Depth in configuration and support **What do you dislike about Vtiger Sales?** Quick availability of the support manpower **Recommendations to others considering Vtiger Sales:** I highly recommend Vtiger for any organisation dealing into sales and service. **What problems is Vtiger Sales solving and how is that benefiting you?** Sales, Marketing and help desk ### 10. Review on vtiger **Rating:** 4.5/5.0 stars **Reviewed by:** RAGHU D. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2022 **What do you like best about Vtiger Sales?** Preparing customized dashborads for sales on MTD, YTD and all opportunity tracking **What do you dislike about Vtiger Sales?** Map feature available sometimes wont work properly **What problems is Vtiger Sales solving and how is that benefiting you?** Lead generation, demo tracking, and opportunity and quote creation was veruly helpful as it was automated ### 11. Vtiger Sales locate comprehend clients better, support group efficiency, see conjecture precisely. **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne-bé B. | Senior Management Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2020 **What do you like best about Vtiger Sales?** The UI and the straightforwardness with which we can tweak the interface for our association's need. We have utilized right around 8-9 CRMs and have sent for different clients in various verticals, for example, BFSI, ECommerce, innovation, government. Our group was exceptionally prepared to alter the facilitated model of the VTiger CRM and lion's share of the SME in India enjoyed the way VTiger capacities. Likewise, we had the option to synchronize contacts, errands, and schedule among Microsoft and Outlook and VTiger CRM, which thus helped the group to channel messages in Microsoft Outlook and includes messages, which are fundamental. Deals experts were effectively ready to follow every one of their leads and hauling the reports structure the frameworks for month to month audit was likewise simple. **What do you dislike about Vtiger Sales?** The absence of information in certain zones of utilization of this instrument ruins its utilization eventually since this is a device with extraordinary assets and numerous capacities, so you need to set aside the effort to compose and design the cycle. In some confined cases there was an issue with contacts connected to the business dba. Scarcely any highlights like croon work won't work of course. Need a ton of exertion to make sense of the issue. Dashboard isn't up to the imprint. There ought to be some customizations dependent on UI or work processes .It is expressive as far as what everything expects you to include and is exceptionally perplexing. There’s a great deal of capacities that are new and a sorry supportive asset to finding by what a specific models considers it to explicitly. **What problems is Vtiger Sales solving and how is that benefiting you?** This stage is very valuable once you know the fundamentals of utilizing CRM. I would state become acquainted with a free useful CRM in which you can rehearse on before paying for the CRM, when you may not realize how to utilize 85% of the accessible devices that are offered in such a vigorous stage. ### 12. Prospect stage tracking bifurcation required **Rating:** 3.5/5.0 stars **Reviewed by:** Shivam P. | Account Manager - Growth (CDO Office), Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2020 **What do you like best about Vtiger Sales?** Event reminders are timely and appropriate **What do you dislike about Vtiger Sales?** UI is not up to the mark compared with Freshworks, Zoho **Recommendations to others considering Vtiger Sales:** Go for it for simple UI **What problems is Vtiger Sales solving and how is that benefiting you?** Sales Pipeline management ### 13. The best tool for storing data!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2020 **What do you like best about Vtiger Sales?** Information storage with photo and other details under single tab. **What do you dislike about Vtiger Sales?** As I mentioned keeping things simple.The looking for specific things takes time the menu tab could have been made more simpler because the new user would get bored off by searching required field. **What problems is Vtiger Sales solving and how is that benefiting you?** The follow up with client payment, vendor contact and employee data storage and I work in architectural office as quantity surveyor. As you know there will be more number of vendors to keep track on everyone I use this tool as platform and categories the vendors and whenever I require to access to particular vendor I just type the feild I am looking for and I get results in fraction of seconds.earlier in excel it use to take hour to day.the vtiger made it easier. Thanks to vtiger ### 14. Leveraging vTiger Capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Steve J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2020 **What do you like best about Vtiger Sales?** The UI and the ease with which we can customize the interface for our organization's need. We have used almost 8-9 CRMs and have deployed for various customers in different verticals such as BFSI, ECommerce, technology, government. Our team was specially trained to customize the hosted model of the vTiger CRM and majority of the SME in India liked the way vTiger functions. Also, we were able to synchronize contacts, tasks, and calendar between Microsoft and Outlook and vTiger CRM, which in-turn helped the team to filter e-mails in Microsoft Outlook and adds emails, which are necessary. Sales professionals were easily able to track each of their leads and dragging the reports form the systems for monthly review was also easy. We were using almost 14+ module for our internal purpose. **What do you dislike about Vtiger Sales?** A bug which was enabling the executive to login as a admin. This occurred during the pilot run and we were able to rectify the problem internally. **Recommendations to others considering Vtiger Sales:** One of the best solutions out there in the market for your sales executives. We also able to engage our other teams as well through this tools. All the operational aspects were tracked seamlessly. **What problems is Vtiger Sales solving and how is that benefiting you?** Internally; We were able to track all the leads, be it a lost lead, or on hold or an ongoing lead. The major benefit was, the entire life-cycle of the customers were tracked in a single plane. We had couple of really good PHP developers who helped us to customized the CRM as per our need. We were able to populate the website based on the filed available on the product module. It allows the on-contact -record and on-deal internal messaging that ensures that sales team can collaborate more effectively with less work.We were able to run an efficient multi-channel support organization with vtiger. It helped in creating and assign tickets from various communications such as emails , phones , website chats and many other sources. Its modular structure allowed us to avail high customization perks which fit according to our need. ### 15. one of the best crm **Rating:** 4.0/5.0 stars **Reviewed by:** jose j. | Insurance Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Vtiger Sales?** Vtiger is a tool with a high ease of customization and ease of use which allows it to be used to a large extent by the sales teams, which helps to increase business income and sales performance. Vtiger helps identify and specify the best potential customers, which allows you to have added value at all stages of the sales process. The use of campaign as personalized by email and text messages, analysis and forecasting of income, detection of businesses at risk, management of proposals and quotes make it different, even more treatment is gained with the use of this versatile tool **What do you dislike about Vtiger Sales?** The lack of knowledge in some areas of use of this tool hinders its use at some point since this is a tool with great resources and many functions, so you have to take the time to write and plan the process. In some isolated cases there was a problem with contacts linked to the commercial dba. **Recommendations to others considering Vtiger Sales:** It is necessary to devote some time to this tool to have knowledge of the scope that this can have when using all the tools and functions that it has. **What problems is Vtiger Sales solving and how is that benefiting you?** Vtiger has been of great contribution in our company since it allows us to have access to information even when there is no internet. It has allowed us to create reports, templates, documents allowed. The response time has improved considerably, there is no need to devote hours to update the system since this can be achieved instantly and with a few clicks. This tool has made it easy to prepare the quote and send it directly to the client or partner. ### 16. Great product in open source CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Chinmay B. | Product Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2020 **What do you like best about Vtiger Sales?** It's flexibility, customize according to workflow are its best. With a little effort even non tech person also can host an run this application for their company. **What do you dislike about Vtiger Sales?** Few features like cron job won't work by default. Need a lot of effort to figure out the issue. **Recommendations to others considering Vtiger Sales:** Just go for it!!! **What problems is Vtiger Sales solving and how is that benefiting you?** I did this for lead management of companies sales, entire job fair automation has footfall of 20,000 candidates. ### 17. VTiger to keep the database updated and to have a track of your sales. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2020 **What do you like best about Vtiger Sales?** In VTiger I like many of its features and it improves the business process outcomes enhance the decision making and we can keep the database up to the date and finally, they provide excellent support. **What do you dislike about Vtiger Sales?** I dislike mainly the UI/UX part and the searching module should want to be improved. **What problems is Vtiger Sales solving and how is that benefiting you?** It uses in the decision making, To build the client pipeline, to cost management and to keep the database upto the date. ### 18. Simple and easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Shital P. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Vtiger Sales?** The process is very simple to use. Anyone will able to learn easily. **What do you dislike about Vtiger Sales?** Dashboard is not upto the mark we are using free version and not sure about the new version of it. **What problems is Vtiger Sales solving and how is that benefiting you?** 1. Funnel maintenance 2. Locking opportunities 3. Locking lead 4. easy reporting ### 19. Gotta Love This Innovative Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Vtiger Sales?** Vtiger Sales will allow you to manage your sales pipeline effectively without burdening your sales team with mandated data entry chores that produce minimal results. You will get an immediate picture of your monthly projections and be able to react to hotspots in your pipeline or funnel rapidly, closing more deals. **What do you dislike about Vtiger Sales?** asdl;kjfal;skjdl;fkajsdl;kfjal;sdkjf;laksjdfl; **What problems is Vtiger Sales solving and how is that benefiting you?** Increasing deal closure awareness. Time kills all deals. You need to take action and this product allow you to do that. ### 20. Its good and simple **Rating:** 4.0/5.0 stars **Reviewed by:** Saif Al M. | Lead Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2020 **What do you like best about Vtiger Sales?** I like ease of customization and installation and configuration **What do you dislike about Vtiger Sales?** There should be some customizations based on UI or workflows **Recommendations to others considering Vtiger Sales:** Simple and easy to customize, for my personal opinion i recommend for small and medium enterprises **What problems is Vtiger Sales solving and how is that benefiting you?** Small to medium enterprises ERO solutions ### 21. VTigers Product Review! **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos P. | Licensed Insurance Agent & Social Media Manager, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2019 **What do you like best about Vtiger Sales?** The platform has a distinct product that can perform that can do a lot of functions for a sales crm. It has everything from being able to see data by year and by quarter. The platform within the actual crm has a built in sales funnel with very formatting style to really dig down and see where you can better improve the quality of the lead; being able to come up with better analyzing data, and seek a better understanding of how it all works all together to make in impactful decision to explode growth and sale closes. **What do you dislike about Vtiger Sales?** It's very in detail. If i didn't know anything about sales dashboards and how to analyze data then this product would be a something you would want to go into. It is very descriptive in terms of what it all requires you to input and is very complex. Theres a lot of functions that are unfamiliar and not much of a helpful resource to finding by what a certain criteria considers it to specifically. **Recommendations to others considering Vtiger Sales:** This platform is extremely useful once you know the basics of using CRM. I would say become familiar with a free workable CRM in which you can practice on before paying for the CRM, when you may not know how to use 85% of the available tools that are offered in such a robust platform. **What problems is Vtiger Sales solving and how is that benefiting you?** It's hard to see where how to use certain functions of sales funnels; and how to use pipelines to better analyze a person's working clients and or prospects. I have found this to be extremely useful and beneficial to when it comes down to creating a strategy for implementing a better sales process in order that you can have a better chance in succeeding the next time it comes around. ### 22. Best CRM for SMEs **Rating:** 5.0/5.0 stars **Reviewed by:** Romil G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Vtiger Sales?** It is very user-friendly. Any industries can manage it from their non-technical resources. **What do you dislike about Vtiger Sales?** Dashboard has some limitations. No POS as a module. **What problems is Vtiger Sales solving and how is that benefiting you?** No licensing cost. ### 23. Great Community **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2020 **What do you like best about Vtiger Sales?** You can adjust vTiger to any of your sales requirements, it has great modularity, with a big community that will help you set whatever your needs are **What do you dislike about Vtiger Sales?** It has a learning curve compared to others, but it worth the effort **What problems is Vtiger Sales solving and how is that benefiting you?** We have created a lot of custom modules in the past, which are needed for our business, we have automatized a lot of work. ### 24. Positive development over the years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2019 **What do you like best about Vtiger Sales?** Great customer support, they offer email, chat and telephone support and the VT account manager (Sharavana) is great for keeping things on track. They also offer structured training and support packages which worked well for us and are good value. Customer service is definitely their strength, and is really important in selecting a CRM. Poor quality or expensive support just makes it too hard hard to get all the customization you need or worse a poorly implemented CRM. Our building company has a fair bit of complexity around ordering, scheduling and project management as well as the usual lead generation and sales functions. Vtiger is our third system since 2007 and definitely the best for flexibility and customization it's also easily the best value. API Integration with other systems like accounting packages and project management tools is quite good but sometimes has to use web hooks which can have a delay. Integration with web forms and chat is excellent and some really good analytics is available. Document storage is great in VT - super easy access to plans and documents even for people in the field. Logging calls even mobiles has been really useful especially for project management. **What do you dislike about Vtiger Sales?** Well Vtiger might not be the CRM for companies that only need to have a simple register of clients companies and leads. Since there are so many great modules you really have to set a aside time to get to know the system so if you don't have time or only need a few limited functions you maybe should not choose vtiger. **What problems is Vtiger Sales solving and how is that benefiting you?** Using Vtiger 6.5 Opensource to revamp our entire CRM ticketing system. The software is super easy to use with a few added (paid) extensions the customization is very easy and can be modified nicely for anything you want. More advanced features are available at a cost but are great. Few features i would like to see added in the future to create a more robust all in one software but overall would recommend it for anyone in need of a simple to semi complex crm. Not the prettiest UI but functions great. Seems to have a pretty active community of developers as well as a supportive community to troubleshoot any issues. Not all crm's have an out of the box inventory tracking built in. this was the big seller for me. again some more out of the box features could be added to this for a more robust solution. Overall after testing a few crm's, vtiger had its limitations but its simple to use, easily customized, lots of available extensions, and inventory tracking is what won me over. ### 25. An awesome platform to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Arbaz N. | Engagement Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Vtiger Sales?** The platform is very user-friendly and easy to use. It gives a great user experience and serves the purpose of managing leads as well as tracking them. **What do you dislike about Vtiger Sales?** The app can be a little better. The interface does break down many a time. Apart from that, the services provided as well the support is top class. **What problems is Vtiger Sales solving and how is that benefiting you?** Managing leads and tracking sales cycle as well as conversion to drive the revenue for the organization ### 26. Most Complete CRM Solution With Best Features Out-Of-The-Box. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2019 **What do you like best about Vtiger Sales?** We are using V-tiger from last few years. It is a excellent software to work with with many descent features i.e. CRM Integration, Contact Database,Activity Tracking and Database of Customers, Contacts, e-mailing, Sales Automation and Invoice creation in PDF, Calendar, reminders and task planning,Calendar etc. and many more. **What do you dislike about Vtiger Sales?** Data import is about impossible because of strange rules of specific formats. It asks many time for authentication for uploading files. **Recommendations to others considering Vtiger Sales:** Vtiger is a perfect CRM tool in the Open Source paradigm for enterprises that seek a flexible tool. It is the best CRM software lets you operate a variety of functions at once. It is a proven solution to add value to company CRM. **What problems is Vtiger Sales solving and how is that benefiting you?** After using Vtiger, our business process agility is improved and also Improved business process outcomes. Our internal/operational efficiencies are increased. ### 27. Best CRM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alfred M. | Head of Digital Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Vtiger Sales?** I like the simplicity of Vtiger Sales and that it's very easy to use. It offers great features as a CRM and it helps in increasing the sales. **What do you dislike about Vtiger Sales?** Nothing really. Everything about Vtiger Sales is amazing. **Recommendations to others considering Vtiger Sales:** I highly recommend Vtiger Sales **What problems is Vtiger Sales solving and how is that benefiting you?** We use Vtiger Sales to meet all our CRM needs and this helps in increasing the sales. ### 28. A very useful software **Rating:** 3.5/5.0 stars **Reviewed by:** Queen N. | Lead Technical Writer, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2019 **What do you like best about Vtiger Sales?** It is simple to convert sales leads and opportunities to cash. One can also re assign leads to other users or assign them to a marketing team **What do you dislike about Vtiger Sales?** When installing vtiger crm, one may need to upgrade their php version, and there are a few prerequisites that may require expert help. **Recommendations to others considering Vtiger Sales:** Vtiger will ensure all campaigns are put in check and there is an open source version **What problems is Vtiger Sales solving and how is that benefiting you?** We have been able to use the software to send many marketing emails to our clients, and create tickets. Whats more, clients can log in to the customer portals, and create a work ticket ### 29. ONE OF THE BEST OPEN SOURCE CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio B. | Ing., Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2019 **What do you like best about Vtiger Sales?** Open source solution, easy to use, good price and easy to connect to others platform **What do you dislike about Vtiger Sales?** Some modules are not able on the open source version **What problems is Vtiger Sales solving and how is that benefiting you?** Is easy to config and work in the platform, more sales, more control. ### 30. Good tool for most small business - Quickbooks users may want to look elsewhere **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Vtiger Sales?** I like the automation and workflow possibilities. It leaves it open to highly customized scenarios. **What do you dislike about Vtiger Sales?** The quickbooks synchronization leaves a lot to be desired, but it's better than nothing. If Quickbooks is central to your business, you may want to look elsewhere to minimize duplicate data efforts. **Recommendations to others considering Vtiger Sales:** Quickbooks integration is limited, but VTiger may be enough in itself. **What problems is Vtiger Sales solving and how is that benefiting you?** Maintaining compliance with business processes and reducing training time for staff by having guided workflows. ### 31. Comprehensive and affordable CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Vtiger Sales?** Vtiger gives you most of the functionality you need from a CRM. Including pipeline management, contact management, invoicing, inventory, reporting etc. Further, it is very customizable to meet your needs, including extensive workflow capabilities and field customization. Lastly, vtiger's support team is probably their strongest point. Very quick to respond and reliable. **What do you dislike about Vtiger Sales?** Little not to like, though some modules are not perfect, such as the ability to customize the support portal. Seems they tried to create a complete CRM experience, but some of the lesser used features are sometimes limited. **What problems is Vtiger Sales solving and how is that benefiting you?** Provides us with a solid CRM ### 32. Too Many Glitches But Could Be Due To Supbar Coder **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Vtiger Sales?** It has a lot of customization options. Design is somewhat user friendly. Reporting is good. **What do you dislike about Vtiger Sales?** At times clunky features that just don't work right. Such as uploading and downloading documents. Not great for everything but is good at a few key things. **What problems is Vtiger Sales solving and how is that benefiting you?** Needed a project queue that prompts different teams to work on different steps in a project's timeline. ## Vtiger Sales Discussions - [Is vtiger open source?](https://www.g2.com/discussions/is-vtiger-open-source) - 1 comment - [What is vtiger application?](https://www.g2.com/discussions/what-is-vtiger-application) - 1 comment - [View Vtiger Sales pricing details and edition comparison](https://www.g2.com/products/vtiger-sales/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A09%3A27+-0500&secure%5Bsession_id%5D=85c5a44d-bbb0-420d-9b6d-c4a01f90aa2f&secure%5Btoken%5D=49281402030e3939459b13f1d068d3de83691d1d349c2560069e109b3f3e707a&format=llm_user) ## Vtiger Sales Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vtiger Sales Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Vtiger Sales Alternatives - [YetiForce CRM](https://www.g2.com/products/yetiforce-yetiforce-crm/reviews) - 4.4/5.0 (49 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,576 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,982 reviews)