Visibility to our team, we're not having to share records in an excel file or a shared drive - things can be organized and categorized for speedy review whenever needed. This prevents us from having to have 1 source or designated person for our workflow. Review collected by and hosted on G2.com.
I wish there were more options in the notifications and more custom fields. We have to use a 2nd system to track additional data and notifications to our teams.
It would also be nice if we could whitelist the notifications to come from our domain as many of our teams don't pay attention to the reminders and we have to resend the emails from ourselves. Its still helpful but could be better. Review collected by and hosted on G2.com.
