
The personalized support from the agents (Laura and Ines in my case) The wide range of tools to illustrate the KPIs The intelligent platform that allows easy access to content and its manipulation Review collected by and hosted on G2.com.
The fact that some KPIs are not usable (location, tone) unintelligent handling of reports Review collected by and hosted on G2.com.
We’re glad Visibrain is helping your team handle technical challenges and work confidently with social media KPIs. Thank you for recognizing Laura and Ines’s support, and for highlighting areas where we can do better, especially around location, tone, and reporting.