The sovereignty of the solution, the support, and the responsiveness of the teams in implementing and monitoring the surveillance. Visibrain is the only platform offering monitoring on TikTok and LinkedIn.

The tool is effective for collecting posts from numerous networks, a real plus for monitoring the company's reputation. The support from the Visibrain team is also the best among the 5 tools I have tested (not subject to ticketing, helps with query creation, advice...).

The personalized support from the agents (Laura and Ines in my case) The wide range of tools to illustrate the KPIs The intelligent platform that allows easy access to content and its manipulation