--- title: VipeCloud Reviews meta_title: 'VipeCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how VipeCloud works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 31 scale: '5' date_modified: '2026-07-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # VipeCloud Reviews **Vendor:** VipeCloud **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 31 ## About VipeCloud You won’t win if your teams aren’t using your tools. VipeCloud’s Customer Acquisition Solution is actually used and enjoyed by teams growing their businesses. ► We auto-capture data where possible, minimize manual entry for salespeople, and are still able to provide sales management with the data they need. ► VipeCloud is intuitive to use, migration is made simple, and training / customer success is the core of our culture. ► We pulled a wide variety of capabilities together so your team only has one system to learn, and one system for data to move through the entire funnel. If your your team isn’t using what you’ve got, or you are considering marketing and sales software for the first time, VipeCloud will help you win. sales@vipecloud.com / (650) 308-8473 / or schedule a meeting at calendly.com/adamvipe/30min ## VipeCloud Reviews ### 1. It's inexpensive, it's clunky, but it works. **Rating:** 1.5/5.0 stars **Reviewed by:** Douglas S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about VipeCloud?** It's an inexpensive alternative to more established, more robust, and more well-known CRMs. Their human support is great—namely, Drew. **What do you dislike about VipeCloud?** It's very clunky and unintuitive. The UI is old school. Their online documentation is almost non-existent. There are many videos, which is nice, but their contents are not searchable. The learning curve is STEEP so much so that I don't even bother to try to teach it to interns since, by the time they learn it, it will be time for them to move on. Integration with other platforms is limited and when available accomplished through a private Zapier API that is very limited. **Recommendations to others considering VipeCloud:** It's great if you're patient, have inherent or well-developed tech skills, and like figuring out challenges on your own. I can't imagine using it across a large organization. **What problems is VipeCloud solving and how is that benefiting you?** Managing my sales pipeline, sending out mass emails, accepting inbound leads. ### 2. a Simple but Comprehensive CRM cum personalized Bulk Email Solution integrated with Gmail Account **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about VipeCloud?** I have liked its personalized Email Blaster very well as it is very fast and gives the complete feedback as for when the mail is delivered & read. I have improved my access to huge masses in a very simple way. **What do you dislike about VipeCloud?** Sending Images in the Bulk Mail is not convenient. Need some readymade email templates. , Also the prices are not affordable for indian users. **Recommendations to others considering VipeCloud:** Very Much recommendable. Price is Little aggressive. **What problems is VipeCloud solving and how is that benefiting you?** Seasons Greetings, Product announcements, Events announcements to all contacts in one shot and then their Tracking. ### 3. Could not be more impressed with VipeCloud **Rating:** 5.0/5.0 stars **Reviewed by:** Angela R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2019 **What do you like best about VipeCloud?** After using another similar email system, I could not be more impressed with the team at Vipecloud. The FAST response time to questions and quick turn around time for features changes and needs will keep me referring this service to everyone and anyone who needs a CRM. Also, it is important to me that our clients are happy with services that we offer. All who have used their Vipecloud accounts are thrilled with the ease of creating their own emails and ability to create and send video emails to their teams and customers. **What do you dislike about VipeCloud?** Honestly, Adam and his team have been very accommodating to our company. I can not think of a single thing that I dislike about this service. I do wish there were a few more training videos, but I know that is coming soon. **Recommendations to others considering VipeCloud:** Using this service is a no brainer. The sense of peace that we have had since implementing Vipecloud into our corporation is immeasurable. **What problems is VipeCloud solving and how is that benefiting you?** Prior to using Vipecloud, we were managing client accounts separately daily. Each day was spent sitting for long hours exporting and importing lists, and creating emails separately to ensure that all communications were sent accurately and in a timely manner. However, Vipecloud has a fantastic API that my developer has very few issues with. When a question arises, it is quickly handled by the Vipecloud team. Using this API and Vipecloud has allowed us to streamline our communications, keep lists up to date, and has made my clients happier than ever as they are not hemorrhaging money to multiple businesses. ### 4. Customized attention to need **Rating:** 5.0/5.0 stars **Reviewed by:** Trae S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2018 **What do you like best about VipeCloud?** The folks at VipeCloud exceeded my expectations. They helped formulate a strategic plan to integrate our marketing efforts with a customized CRM. Adam was amazing at setting individualized appointments with each member of my team, so they could maximize their usage. **What do you dislike about VipeCloud?** I really do not have anything negative to write... I really don't know why adding extra words to this section, where I am not specifically answering the question, helps to improve the rating. **Recommendations to others considering VipeCloud:** If you have more specialized needs and want personalized attention, then VipeCloud may be your solution. Adam is awesome!!! **What problems is VipeCloud solving and how is that benefiting you?** We had specific needs that more established companies were unwilling to fulfill. VipeCloud listened and designed a platform that caters to the nuances of our company's needs. Adam has been amazing!! **Official Response from Adam Peterson:** > Thank you for the great review! It's been a pleasure serving you and your team and we look forward to continuing to do so! ### 5. We evaluated the entire marketing CRM marketplace and Vipecloud was the clear winner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2018 **What do you like best about VipeCloud?** We are a brand new company that deals with large quantities of contacts and needs robust email automation. We quickly learned that marketing CRMs are CONSIDERABLY more expensive than traditional sales CRMs. Many marketing CRMs have hefty surcharges for numbers of contacts. We needed a system that had startup-friendly pricing, wouldn't charge us an arm and a leg for having 10,000+ contacts per sales rep, has robust email automation and attentive customer support. VipeCloud was the clear winner in all these regards. What sets them even more apart from the industry is their customer service. In a previous life, I worked in a software company and made hollow promises on their behalf to prospective customers regarding features that were "right around the corner". As such I learned to be a total skeptic when it comes to software companies and features that are "coming soon". I assure you that when VipeCloud says a feature will be here next week...it's going to be there next week! We needed a couple tweaks to the system to make it our dream CRM and they've been crazy accommodating! **What do you dislike about VipeCloud?** I'd say probably the UI. It certainly gets the job done, but could probably use a fresh coat of paint to have that modern look that some of the other systems have. **What problems is VipeCloud solving and how is that benefiting you?** We need a CRM that allows our sales reps to quickly categorize a lead, and then have the system handle the follow up from there until they respond. This includes updating a lead status field and recognizing if the prospect has replied and stopping the email follow up if this happens. ### 6. The Intersection between Sales Automation and Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn E. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2018 **What do you like best about VipeCloud?** Overall capabilities are impressive placing VipeCloud right in the middle of sales automation and marketing automation. You can send one a time email sends for improved deliverability while also switching to mass campaigns using a third party smtp. Most sales automation solutions don't provide lead scoring but VipeCloud does. Need to create automated cadences and tasks to make sure you touch your leads enough to convert them into sql's, Vipecloud can help. Do you have clients that use Exchange, Outlook or G-suite? vipecloud connects to all of them. Do you want real-time email alerts when people click on your email links, try vipecloud. Customer support is off the charts and Adam's willingness to add features that we request proves their commitment to building the right application vs. you get what you get attitudes most martech companies offer. Vipecloud is a great partner. **What do you dislike about VipeCloud?** With most martech companies / startups you usually focus on functionality first user experience second which is the right methodology in my opinion. So if I had to say anything about what I didn't like it would be the UI jsut isnt there yet but for good reasons. Personally Im more interested in functionality first UI second. **Recommendations to others considering VipeCloud:** While comparing all of the sales automation solutions make sure you check out how emails are sent batched all at once or sent one at a time. Also determine is you need lead scoring and automated cadences and task management. Studies suggest iIt takes 6-13 touches to convert a mql into a sql so sales process is very important. If your salespeople don't touch the leads you generate enough, (Rarely do they) you need to focus on lead management nad process and VipeCloud is great for this and is very affordable. **What problems is VipeCloud solving and how is that benefiting you?** We like the ability to switch from one email at a time email sends for our sales automation campaigns to the larger marketing mass email campaigns. We also like the ability to create segments of people who clicked. They are working on adding the ability to send people down different communication paths based on behavior now which will put them up against any marketing automation platform out there at a fraction of the cost. I should also mention having these capabilities along with a crm makes Vipe very powerful. ### 7. Immediate end-user adoption, is the key for fastest path to cash **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2018 **What do you like best about VipeCloud?** Integration with Outlook & Gmail, most salespeople work from their email Inbox. VipeCloud integration with email accelerates end-user adoption, and they provide instant access to a mobile version of the app. Our clients are minimizing the cost of customization, allowing us the ability to invest resources into lead generation. Adam Peterson and his team are the true definitions of "amazing tech support". I have implemented at least dozen CRM and marketing automation platforms. Vipecloud is hands down, the fastest path to cash from increased productivity and client engagement. **What do you dislike about VipeCloud?** I would like to have a basic HTML email editor and some basic HTML email templates. **Recommendations to others considering VipeCloud:** Try it out for one week, you will find it refreshing, and you can focus on selling instead of trying to make people use the company CRM - sales automation solution. Call me, I'll show you how I use Vipe Cloud, plus if you do start using the tool, you will become a VIPER, and that feels kinda cool:) **What problems is VipeCloud solving and how is that benefiting you?** The biggest issues we are addressing is email deliverability. VipeCloud has a unique ability to schedule mass emails that are sent from your Gmail or Outlook account, approximately one every minute. Deliverability and open rates are astounding. The ease with which you can add new contacts, schedule tasks, and create opportunities, eliminates the CRM from getting "in your way". Maybe it's a new market segment "organic CRM and Sales Automation". It works the way a salesperson works, instead of adapting the application, it adapts to you. ### 8. Customer Service Far Exceeded Our Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about VipeCloud?** After years of over paying and dealing with the large email marketing companies lack of interest in my business...I decided to make a change. I'm certainly glad I did. Adam and his crew at VipeCloud helped me with the transition of my contacts and even showed me how to do it.(which has never happened before). If you're like me and you have one foot in technology and one foot out and need a little guidance from time to time.... I'd highly recommend them. For all of us who don't know all the rules of email marketing they 'll show you what to do and the give you the reasons why. My Kind of Vendor!!! Charlie Cochran CEO-Cochran and Company, Inc. **What do you dislike about VipeCloud?** There's nothing to dislike. They've handled everything I've asked and then some **Recommendations to others considering VipeCloud:** Switch and get the attention you deserve **What problems is VipeCloud solving and how is that benefiting you?** A better understanding of the do's and dont's of email marketing **Official Response from Adam Peterson:** > Thank you Charlie! ### 9. Ditched SalesForce and Very Happy with VipeCloud **Rating:** 5.0/5.0 stars **Reviewed by:** Steve W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2018 **What do you like best about VipeCloud?** VipeCloud does everything I need. VC is simple, straight forward, well thought out and I really appreciate it. One of the things I truly loved was their getting started page. It mentors you through every aspect of getting your VipeCloud set up and ready to go. There are a number of CRM/Sales/Marketing suites out there - but what they don't have (in my experience) is the stellar support I have gotten from the VipeCloud team. They all have been amazing to work with. As a small company, I don't have someone to delegate this to do. Everybody here is busy, so I had to get things set up and going. In the past, with other services we had tried (one for more than 8 years) they were not friendly to use. Many times we had to invest in outside consultants to make things work the way we needed. This has not been the case with VipeCloud - one more cost savings with VC. VipeCloud continues to add to and refine their product. I like seeing that they are continually improving their terrific product. I have never bragged about any of the 3 other suites I have used before VipeCloud - But I have bragged about VC to all my business friends. Thanks VipeCloud **What do you dislike about VipeCloud?** I struggle with coming up with dislikes for this product. Mostly since the things I did not like about other suites i have used before, VC has fixed for me. **Recommendations to others considering VipeCloud:** Incredible Service, Terrific Product and excellent value **What problems is VipeCloud solving and how is that benefiting you?** We needed a user friendly CRM/Marketing system to help us with creating, tracking and analyzing our communications and sales. We needed something simple and fast to use. We mostly use VC for our outbound marketing, tracking sales opportunities and analysis of the relationship between marketing and our sales funnel. **Official Response from Adam Peterson:** > Thanks Steve! ### 10. Customer Support is Unrivaled **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua W. | Director Of Business Development, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about VipeCloud?** What I love most about VipeCloud is that they customize the system to your needs. They also listen to any system modification requests and listen to what the customer wants. Their response time is typically within 2 hours, and most of the time they are writing you saying that the problem is already fixed. **What do you dislike about VipeCloud?** It took me a minute to get used to the simplistic dashboard, but they are continuing to develop it. **What problems is VipeCloud solving and how is that benefiting you?** VipeCloud is ideal for small to mid-sized companies that want to have all marketing/CRM platforms tied together. We are a smaller business and needed to get the most bang for our buck when it came to using tools. Not only does this tool do everything we need, it is about 70% less than their competition! ## VipeCloud Discussions - [What is VipeCloud used for?](https://www.g2.com/discussions/what-is-vipecloud-used-for) - [View VipeCloud pricing details and edition comparison](https://www.g2.com/products/vipecloud/reviews/vipecloud-review-3620206?section=pricing&secure%5Bexpires_at%5D=2026-07-07+15%3A21%3A45+-0500&secure%5Bsession_id%5D=0a3d790c-aac8-40eb-b211-e9e4bcc91382&secure%5Btoken%5D=4608ed2a38ffcbb20e6cac3c11d38787fba967f522e8cbafd737111044ff865e&format=llm_user) ## VipeCloud Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top VipeCloud Alternatives - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - 4.0/5.0 (364 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,411 reviews)