Vertex Pricing Overview

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Vertex has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Vertex to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

17 months

Average Discount

Perceived Cost

$$$$$

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Vertex Pricing Reviews

(2)

Verified User in Medical Devices

Enterprise (> 1000 emp.)

10/28/2025

"Highly Customizable Reporting, But Date Management Can Be Tricky"

5/5

What do you like best about Vertex?

The customization of reporting and flexible fields to be able to pull all information from our ERP. Review collected by and hosted on G2.com.

What do you dislike about Vertex?

The way the effective date needs to be changed for adding certificates, changing rules, etc. I always seem to forget to change the date back. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

3/30/2026

"Great Rate Tracking, but Pricing and Customer Support Need Improvement"

1/5

What do you like best about Vertex?

Having it keep track of rates and rate changes. Not having to file returns myself. Review collected by and hosted on G2.com.

What do you dislike about Vertex?

Customer support - they don't understand the customer that they are working with. pricing is also an issue Review collected by and hosted on G2.com.

Response from Laura Marie Blackburn of Vertex

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Thank you for taking the time to share your feedback - we truly appreciate you being candid about your experience. We’re glad to hear that Vertex is delivering value through accurate rate tracking and return filing. At the same time, we apologize that our customer support and pricing did not meet your expectations. That’s not the experience we aim to provide. We welcome the opportunity to learn more and address your concerns directly - if you’re open to it, you can email me at advocacy@vertexinc.com and I will set up time to connect.

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