Veracity Consulting Group LLC Reviews & Provider Details

Veracity Consulting Group, LLC is a dynamic digital transformation firm specializing in delivering innovative solutions to Fortune 500 companies and leading healthcare organizations. Founded in 2015 and headquartered in Glen Allen, Virginia, Veracity combines business-led digital strategy and design expertise with deep technological proficiency. The company focuses on four core capability areas: Strategy & Roadmap, Brand Experience, Workforce Experience, and Customer Experience. In 2018, Veracity achieved $21.4 million in revenue, marking a 58% growth over the previous year. Key Features and Functionality: - Technology Excellence: Veracity ensures a robust digital foundation for organizations, modernizing and automating IT operations such as ticketing, asset management, and workflows to boost productivity and enhance experiences. - Employee Experience: The company empowers a connected workforce by streamlining onboarding and offboarding processes, facilitating digital communication channels, and simplifying access to services and information, enabling employees to excel from anywhere. - Customer Experience: Veracity enhances service operations by integrating front, middle, and back offices, proactively addressing issues, and automating common requests to create a robust customer experience platform. - Operational Excellence: The firm embeds risk-informed decisions into daily operations, offering real-time visibility to safeguard organizations from uncertainty, thereby mitigating risks and building resilient, growth-focused businesses. - Creator Workflows: Veracity addresses challenges related to shadow IT by transforming outdated applications, integrating them into governance frameworks, and unlocking innovation through user-friendly, low-code development and hyper-automation. Primary Value and Solutions: Veracity Consulting Group empowers organizations to navigate the complexities of digital transformation by providing tailored solutions that enhance operational efficiency, employee engagement, and customer satisfaction. By leveraging their expertise in ServiceNow platforms and a human-centered approach, Veracity helps clients streamline processes, mitigate risks, and drive sustainable growth, ultimately delivering tangible value to customers, companies, and their employees.