
The efficiency of Velocity in the past year have been visible through their support, fast response, amazing customer care, professional employees and the improvements done in the internal platform, which helped me have a smooth and safe journey.
This is a massive leap, because there have been some issues in the past, but effective management and process changes are visible, plus better qualified staff and personnel. Review collected by and hosted on G2.com.
There has been a situation in which two tickets were open for the same issue. Although mistakes can happen and the issue was eventually solved, this can cause confusion and, thus, the processes still have room for improvement. Review collected by and hosted on G2.com.
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