--- title: Veeva Vault QMS Reviews meta_title: 'Veeva Vault QMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Veeva Vault QMS works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 10 scale: '5' date_modified: '2026-07-13' parent_category: name: Life Sciences url: https://www.g2.com/categories/life-sciences --- # Veeva Vault QMS Reviews **Vendor:** Veeva **Category:** [Pharma and Biotech Software](https://www.g2.com/categories/pharma-and-biotech) **Average Rating:** 4.1/5.0 **Total Reviews:** 10 ## About Veeva Vault QMS Veeva Vault QualityOne helps companies improve efficiency, visibility and control in quality management with an easy-to-use, secure cloud solution that unifies processes, documents and data. ## Veeva Vault QMS Pros & Cons **What users like:** - Users love the **ease of use** of Veeva Vault QMS, appreciating its intuitive interface and efficient document management. (3 reviews) - Users appreciate the **easy integration and user-friendly interface** of Veeva Vault QMS for efficient document management. (2 reviews) - Users appreciate the **user-friendly interface** of Veeva Vault QMS, noting its ease of use and efficient document management. (2 reviews) - Users appreciate how Veeva Vault QMS makes **documentation easy and trackable** , enhancing efficiency and organization. (1 reviews) - Users enjoy the **easy integrations** of Veeva Vault QMS, enhancing their experience with seamless connectivity to other Veeva software. (1 reviews) - Implementation Ease (1 reviews) - Module Integration (1 reviews) - Tracking Efficiency (1 reviews) **What users dislike:** - Users find the **confusing interface** of Veeva Vault QMS complicates decision-making among overlapping features. (1 reviews) - Users find the **pricing of Veeva Vault QMS expensive** , which may deter businesses from adopting the solution. (1 reviews) - Users report experiencing **poor search functionality** in Veeva Vault QMS, making it difficult to locate documents. (1 reviews) - Users experience **visibility issues** in Veeva Vault QMS, with documents sometimes not appearing in search results despite availability. (1 reviews) ## Veeva Vault QMS Reviews ### 1. Veeva Vault **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle C. | Graduate Research Assistant, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Veeva Vault QMS?** I like that most pharma and biotech companies use this product so that there is an easy integration process. Overall,Veeva Vault QMS is easy to use and makes storing documents and associated files a breeze. **What do you dislike about Veeva Vault QMS?** I don't like that there may be some slight differences offered depending on which pharma or biotech is using this software. **What problems is Veeva Vault QMS solving and how is that benefiting you?** The same as mentioned before. There may be slight differences in features offered between companies with an identical layout. ### 2. Veeva Vault QMS review - User-friendly QMS system to manage the quality documents efficiently. **Rating:** 4.5/5.0 stars **Reviewed by:** Pratik D. | AD, Regulatory, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Veeva Vault QMS?** Veeva Vault QMS review - User friendly and easy to implement QMS system to manage the quality documents efficiently. I like the user interface including the ease of working in the system, creating documents and document management since I use the system frequently. **What do you dislike about Veeva Vault QMS?** The QMS system is well designed to the needs that there is hardly anything to dislike. **What problems is Veeva Vault QMS solving and how is that benefiting you?** Veeva Vault QMS is helping manage all the quality documents including SOP, QA, QC documentation. ### 3. Best in Industry for Quality Management activities. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Veeva Vault QMS?** Veeva Vault QMS is easy to use and very fast smooth interface. It can be easily integrated with other Veeva software. **What do you dislike about Veeva Vault QMS?** Some features overlap with other Veeva solutions hence it can become confusing for businesses to decide which tool/solution to use. Also, the Veeva platform is on the pricy side. **What problems is Veeva Vault QMS solving and how is that benefiting you?** Veeva Vault QMS provides best in industry cloud based quality management platform. We use it for effective management of written standards. In pharma industry it is challenging to maintain a GxP system, Veeva Vault QMS provides an auditable tool for SOP management and also to manage E2E change control. In case there is a downtime, Veeva has a global support page that shows live status of servers, thus we can immediately know if the issue is on our end or from Veeva's end. ### 4. Make Documentation Online and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Veeva Vault QMS?** I like the factor how Veeva vault turned the documentation part easy and trackable for us. **What do you dislike about Veeva Vault QMS?** Sometimes there is a technical glitch in Veeva vault, the search option will not work. Even though the document is available in Veeva, when we search the file will not be visible. **What problems is Veeva Vault QMS solving and how is that benefiting you?** Mainly all our documentation has become online by using Veeva vault instead of time consuming offline paper documentation. It is super convenient and remotely we can carryout all the activities. ### 5. Quality Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Julia V. | Quality Compliance Manager, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Veeva Vault QMS?** Veeva Vault Quality Management system houses all quality information, including quality events, CAPAs and deviations. It's a repository for all quality related information/issues. It's also a great way to track this information and observe any trends. **What do you dislike about Veeva Vault QMS?** It takes a little bit to get used to. When Quality Events, CAPAs and deviations are enetred, there are many fileds that are required in the electronic form and the form cannot be saved if required information is missing. **What problems is Veeva Vault QMS solving and how is that benefiting you?** Veeva vault QMS is a repository for all quality information that can be reviewed and approved by Quality Assurance. It shows compliance issues and trends can be discovered if multiplte quality events/CAPAs or deviations are about the same issue. It's also a way to track issues and corrective/preventative methods that are used to fix or mitigate the issues. ### 6. Efficient way to manage all the Quality aspects of Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash K. | Veeva Vault Configuration Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Veeva Vault QMS?** The modules cover every aspect of the application, which could be helpful to manage the Observation, Deviation, Risk, Inspection and any such quality related aspects. **What do you dislike about Veeva Vault QMS?** Not till now found which I could dislike **What problems is Veeva Vault QMS solving and how is that benefiting you?** It helps to manage and keep track of all Observation, Inspection, Risk, Deviation which could occur in different applications. ### 7. Veeva QMS Recommended. **Rating:** 4.0/5.0 stars **Reviewed by:** Pooja K. | Associate Document Specialist, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about Veeva Vault QMS?** MOst efficient reporting system and real-time build-in the workflow which can be customized as per the requirement of the sponsor. The Audit trail feature makes it easier to ensure the Quality process is maintained and followed as per SOP. Easy navigation within the system and an amazing vendor relationship. Reports are quite visual which makes them presentable. Their Flash report feature would generate a report and send it as per the team needs which can quarterly, bi-weekly. **What do you dislike about Veeva Vault QMS?** Too many steps to get something in approval. This sometimes makes it very documentative and confusing rather than making it more simple. **Recommendations to others considering Veeva Vault QMS:** The setup is tedious but it is necessary to ensure the sponsor requirements are met and understood to give what is expected. The milestones, forms are customized as per requirements. Workflows can be developed to make process and risk management easy. **What problems is Veeva Vault QMS solving and how is that benefiting you?** Quality, time management, ensuring everything is at one location and inspection ready, a good collaborative tool where vendors, labs all can work into. ### 8. Lots of work needed to make it more user friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Veeva Vault QMS?** Achieves all the objectives that it is set up for **What do you dislike about Veeva Vault QMS?** It's not user friendly and definitely does not keep up with the current age of digital and responsive media. It's not easy to learn and quite anxiety inducing, in fact **What problems is Veeva Vault QMS solving and how is that benefiting you?** Uploading deliverables for review, anchoring claims and information to the correct references, downloading and marking reviewer comments ### 9. One of the best software solution for quality management in the market. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Veeva Vault QMS?** Overall Workflow for all Quality Procedures (Risk management, CAPA, Audit, Training ) is very convenient and per regulatory process. **What do you dislike about Veeva Vault QMS?** Too many pop-ups which can be automated using RPA **What problems is Veeva Vault QMS solving and how is that benefiting you?** Using for Quality and compliance, faster regulatory submissions, and data collaboration ### 10. Veeva Quality and Clinical Suites **Rating:** 4.0/5.0 stars **Reviewed by:** Reut A. | Regulatory Applications Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Veeva Vault QMS?** Veeva's platform is pretty easy to navigate. For more basic functions, it's simple to use. **What do you dislike about Veeva Vault QMS?** It's not the platform itself but rather how you customize it, it can be made complicated. **Recommendations to others considering Veeva Vault QMS:** The Veeva team is really helpful. They provided everything needed during implementation. **What problems is Veeva Vault QMS solving and how is that benefiting you?** Ensuring that quality documents are in one central location, ensuring that all documents are there, and saving space in shared drives that were being used before. ## Veeva Vault QMS Discussions - [Is Veeva Vault built on Salesforce?](https://www.g2.com/discussions/is-veeva-vault-built-on-salesforce) - [What is vault CRM?](https://www.g2.com/discussions/veeva-vault-qms-what-is-vault-crm) - [What is vault CRM?](https://www.g2.com/discussions/what-is-vault-crm) - [What is vault quality?](https://www.g2.com/discussions/veeva-vault-qms-what-is-vault-quality) - [What is vault quality?](https://www.g2.com/discussions/what-is-vault-quality) - [View Veeva Vault QMS pricing details and edition comparison](https://www.g2.com/products/veeva-vault-qms/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A54%3A18+-0500&secure%5Bsession_id%5D=4375bffd-b208-445a-9aa9-e32e6dc4b652&secure%5Btoken%5D=24ff8fba7e4285cb0b33be7961f1f3ee9cccd35960d8d4008c6faa48bfe90a30&format=llm_user) ## Veeva Vault QMS Features **Sales** - Account Management - Sales Coaching **Nonconformance** - Conformance Records - CAPA - Change Management **Operations** - Field Operations Management - Data Management - Multichannel Engagement - Task Automation - Industry Regulations **Quality system** - Document Control - Collaboration - Analytics and Reports **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Activity Management** - Product-To-Market Management - Regulatory Adherence - Information Management - Process Automation - Sales Management **Inspection Management** - Templates - Workflows - Corrective Actions **Compliance** - Standards & Regulations - Permits - Certifications **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Veeva Vault QMS Alternatives - [TrackWise](https://www.g2.com/products/honeywell-trackwise/reviews) - 4.3/5.0 (48 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (522 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (765 reviews)