Veeva Vault Reviews & Product Details

Unified CTMS & eTMF. Shift your role from data entry and chasing documents to strategic trial oversight.Always-On" Inspection Readiness and Accelerated site Startup Review collected by and hosted on G2.com.

Search & Reporting Hurdles

​While the data is all there, finding it can be a chore.

​The Issue: Unless the metadata was entered perfectly at the start, the search function can be finicky. Building custom reports often requires a "Power User" or a dedicated system admin rather than being something a manager can do quickly on the fly.

Over-Automation

The system's automated notifications can be relentless. If not tuned correctly, your inbox can become flooded with "Task Assigned" or "Document Overdue" alerts, leading to "notification fatigue" where important flags get buried in the noise. Review collected by and hosted on G2.com.

For a scientist working in R&D, clinical operations, or quality, Veeva Vault can feel like the gold standard thanks to its regulatory robustness. That said, its workflows can be quite rigid. Review collected by and hosted on G2.com.

It can be click-heavy and laborious, with a rigid workflow built around lifecycles. It isn’t very intuitive until you’ve spent some time getting familiar with it, and I’ve also run into PDF rendering problems. Review collected by and hosted on G2.com.

I like that Veeva Vault immediately lets you know of any errors so that you can make clarifications for cleaner data. It helps with better clinical data outcomes and better relationships with our sponsors. The setup was easy since it was already set up, and we just needed to train and begin entering data. Review collected by and hosted on G2.com.

There are some pages that are not smooth and could be improved. Even the guidelines are not as clear as they could be. The sponsor data pages, especially disposition pages, do not explain what data needs to be entered there. Review collected by and hosted on G2.com.

It's valuable and important software to store and reference the documents. It's built nature and updations are superb. Review collected by and hosted on G2.com.

No any dislike I have to mention here for that particular software Review collected by and hosted on G2.com.

The interface is user friendly. The multitasking in Veeva vault is appreciated. a lot of tasks can be done through one platform Review collected by and hosted on G2.com.

the search option can be improved to show appropriate results Review collected by and hosted on G2.com.

Veeva Vault has many capabilities: it can be used to store and update company Standard Operating Procedures, Policies, Forms, etc. The workflows are easy to use and workflow history (audit history) is stored for each document, which tells the story of the document history. This is convenient when someone is trying to identify if a review/approval workflow took place recently, especially for periodic reviews of company documents. Review collected by and hosted on G2.com.

Veeva Vault has many capabilities and it takes some time to learn all of them. Many users struggle with starting a workflow or viewing workflow progress because they are not familiar with the steps. Also, there are system limitations, for example, only the document owner has access to certain functions that others do not. Only the owner in the system can start workflows or edit medidata (details of the document). Certain actions are only allowed during draft status and are not possible during "in review" "reviewed" or "approved" status, such as changing the document owner in the system. Review collected by and hosted on G2.com.

Design is nice, sufice options for clinical trial management in one platform Review collected by and hosted on G2.com.

It is not intuitive, uploading documents to eTMF requires too many steps, eTMF binders do not show if it is empty, no placeholders for expected documents so one would need to know well enough what is intended to be filed in each folder in order not to miss any required documents. The binders are not presenting documents correctly, some are not presented at all when searched for Review collected by and hosted on G2.com.

The best part about this platform is that it easily tracks projects. It is very easy to see who is responsible, and what are the next steps when it comes to approving a project. Review collected by and hosted on G2.com.

One issue I tend to have with Veeva Vaults is that sometimes the project owner must manually push a project ahead. In that time, some users may not see who the project owner is, leading to confusion. This is rare, however. Review collected by and hosted on G2.com.

I thought I would love it, I had heard so much about it but, it has a lot of bugs. Formatting a document that goes into Veeva is a nightmare. There is no, and I mean zero, training for training administration. You have to wing it. The directions on line is what they tell you to follow and they are subpar at best. The training items do not even connect from the QDocs side. They make new items that do not even include the numbers. Training in general has so many extra steps to do anything. What they really want you to do is spend time with a Veeva rep that is VERY expensive and not worth the money.

Same scenario for Deviations. You have to make separate items for each part of the deviation. For instance, Root cause is a separate entity that you have to create inside the Deviation. It is very cumbersome. It is nice to have everything in one place, I just wish they played better together. Review collected by and hosted on G2.com.

Lack of training for training administration! Online help for this is there but, all over the place. There are too much separation of parts for each item. An SOP gets turned into "training material", which then has to be made into "Training requirement." You can add those to curricula that make up learning roles. I love the concept of learner roles, but not all of the extra steps to get there.

Reports are HORRIBLE! Again nice concept but, then they want you to use what they have instead of making your own. You even have to ask to have the full list. But, even with the full list, you are unable to pull a logical report like, Learner Role, with curriculum, with the curriculum content.

Call me disillusioned with this. It is a sad day when I want Success Factors back. Review collected by and hosted on G2.com.

I like the email notifications provided by VEEVA to keep me on track and understand the next steps. They recently overhauled the interface, and I think it is simple and easy to use. It allows MRL teams to provide feedback and assigns them dates. Review collected by and hosted on G2.com.

When submitting materials in VEEVA you must tag and link all medical references in a process called annotating. When there is a label update to the Important Safety Information, no matter how small or large, we must re-tag and link the entire deck. In VEEVA, you do have the opportunity to pull forward annotations. However, it does not track when an annotation was replaced in a new round/version of the review. Therefore, when pulling forward annotations to the new piece, the links then need to be re-audited because they might be old or floating in the document because the platforms pull forward is not as advanced as it could be, Review collected by and hosted on G2.com.