# Agentforce Health (formerly Salesforce Health Cloud) vs Veeva CRM Comparison

| | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 36 | 29 | 
| **Largest Market Segment** | Enterprise (45.5% of reviews) | Enterprise (61.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Health (formerly Salesforce Health Cloud)

Pros:
- Ease of Use (1 reviews)
- Features (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Slow Loading (1 reviews)

### Veeva CRM

**Not enough data**

---
## Ratings Comparison
| Rating | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
  | **Meets Requirements** | 7.9 (21 reviews) | 8.0 (20 reviews) | 
  | **Ease of Use** | 7.8 (23 reviews) | 8.4 (22 reviews) | 
  | **Ease of Setup** | 6.9 (8 reviews) | 7.9 (11 reviews) | 
  | **Ease of Admin** | 7.5 (8 reviews) | 7.4 (7 reviews) | 
  | **Quality of Support** | 7.9 (21 reviews) | 7.7 (19 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (9 reviews) | 8.1 (7 reviews) | 
  | **Product Direction (% positive)** | 8.0 (23 reviews) | 6.3 (19 reviews) | 

---
## Pricing

### Agentforce Health (formerly Salesforce Health Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Veeva CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Pharma and Biotech

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Veeva CRM** | N/A | N/A |

#### Sales

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Account Management** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 

#### Operations

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Field Operations Management** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Multichannel Engagement** | Not enough data | Not enough data | 
| **Task Automation** | Not enough data | Not enough data | 
| **Industry Regulations** | Not enough data | Not enough data | 

#### Activity Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Product-To-Market Management** | Not enough data | Not enough data | 
| **Regulatory Adherence** | Not enough data | Not enough data | 
| **Information Management** | Not enough data | Not enough data | 
| **Process Automation** | Not enough data | Not enough data | 
| **Sales Management** | Not enough data | Not enough data | 

### Interactive Patient Care Systems (IPC)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Veeva CRM** | N/A | N/A |

#### Interoperability

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Device Interfacing** | Not enough data | Not enough data | 
| **Care Communication** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Patient Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Patient Portal** | Not enough data | Not enough data | 
| **Assessment** | Not enough data | Not enough data | 
| **Telehealth** | Not enough data | Not enough data | 
| **Educational Content** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | 9.2/10 | 7 |
| **Veeva CRM** | N/A | N/A |

#### Information Flow

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Patient Case Management** | 9.2 (6 reviews) | Not enough data | 
| **Referrals Management** | 9.0 (5 reviews) | Not enough data | 
| **Records Management** | 9.7 (6 reviews) | Not enough data | 

#### Patient Experience

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (5 reviews) | Not enough data | 
| **Team Management** | 9.0 (5 reviews) | Not enough data | 
| **Secure Communications** | 9.0 (5 reviews) | Not enough data | 
| **Patient Experience Management** | 9.7 (5 reviews) | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Veeva CRM** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories

**Unique to Agentforce Health (formerly Salesforce Health Cloud) (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc)

**Unique to Veeva CRM (1):** [Pharma and Biotech Software](https://www.g2.com/categories/pharma-and-biotech)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Health (formerly Salesforce Health Cloud) | Veeva CRM | 
|---|---|---|
| **Small-Business** | 21.2% | 7.7% | 
| **Mid-Market** | 33.3% | 30.8% | 
| **Enterprise** | 45.5% | 61.5% | 

### By Industry

#### Agentforce Health (formerly Salesforce Health Cloud)

- **Hospital & Health Care:** 63.6%
- **Information Technology and Services:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Computer Software:** 9.1%
- **Marketing and Advertising:** 3.0%
- **Facilities Services:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%

#### Veeva CRM

- **Pharmaceuticals:** 50.0%
- **Biotechnology:** 11.5%
- **Information Technology and Services:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Sports:** 3.8%
- **Marketing and Advertising:** 3.8%
- **Events Services:** 3.8%
- **Computer Hardware:** 3.8%
- **Chemicals:** 3.8%
- **Airlines/Aviation:** 3.8%

---
## Alternatives

### Alternatives to Agentforce Health (formerly Salesforce Health Cloud)

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [MyChart](https://www.g2.com/products/mychart/reviews) — 4.4/5 stars (39 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4156 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (313 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)

### Alternatives to Veeva CRM

- [Inception CRM](https://www.g2.com/products/inception-crm/reviews) — 4.8/5 stars (40 reviews)
- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (773 reviews)
- [Vodori](https://www.g2.com/products/vodori-vodori/reviews) — 4.7/5 stars (49 reviews)
- [Kneat Gx](https://www.g2.com/products/kneat-gx/reviews) — 4.5/5 stars (97 reviews)
- [Scilife](https://www.g2.com/products/scilife/reviews) — 4.3/5 stars (72 reviews)
- [Dot Compliance QMS](https://www.g2.com/products/dot-compliance-qms/reviews) — 4.0/5 stars (95 reviews)
- [Ideagen Please Review](https://www.g2.com/products/ideagen-please-review/reviews) — 4.3/5 stars (77 reviews)
- [ACE](https://www.g2.com/products/psc-software-ace/reviews) — 4.7/5 stars (30 reviews)
- [ACTO Omnichannel Education for Life Sciences](https://www.g2.com/products/acto-omnichannel-education-for-life-sciences/reviews) — 4.6/5 stars (25 reviews)
- [Life Sciences Omnichannel CRM](https://www.g2.com/products/life-sciences-omnichannel-crm/reviews) — 0.0/5 stars (0 reviews)

---
## Top Discussions

### Agentforce Health (formerly Salesforce Health Cloud)

No discussions available for this product.

### Veeva CRM

- Title: [Who uses Veeva CRM?](https://www.g2.com/discussions/who-uses-veeva-crm) — 1 comment
  > **Top comment:** "Veeva CRM should be used by all corporate customers who want to establish healthy interactions with customers and combine past and future experiences to..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-health-formerly-salesforce-health-cloud-vs-veeva-crm)