--- title: Vantact Cloud PBX Reviews meta_title: 'Vantact Cloud PBX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Vantact Cloud PBX works for a business like yours. date_modified: '2026-08-18' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vantact Cloud PBX Reviews **Vendor:** Vantact Cloud PBX **Category:** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms) ## About Vantact Cloud PBX Vantact Cloud PBX is a hosted business phone system from Vantact Communications, a Canadian owned cloud communications company in Toronto, serving organizations across Canada since 2016. It replaces on-premise PBX hardware and Bell, Rogers or Telus business lines with a cloud platform that includes 45+ features on every extension at no extra charge: auto attendant, IVR, call queues, ring groups, voicemail to email, call recording, conference rooms, business hours routing, and iOS, Android and desktop apps. Business SMS, electronic fax and SIP trunking run on the same numbers. Optional AI add-ons provide call transcription and sentiment analytics, voicemail transcription, and an AI voice assistant that answers and routes calls 24/7. Voice, data and recordings are hosted in Canadian data centres; the platform is designed to support PIPEDA and PHIPA requirements and follows SOC 2 aligned security practices. - [View Vantact Cloud PBX pricing details and edition comparison](https://www.g2.com/products/vantact-cloud-pbx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-22+17%3A18%3A16+-0500&secure%5Bsession_id%5D=8b9347e4-e089-4693-922c-8ec24b1af41a&secure%5Btoken%5D=690f00f3bb6d0b86c086c47e3a5f47ee58f5155fef89c23acc5c1badc5857c22&format=llm_user) ## Vantact Cloud PBX Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility - Contact Management - Queue Management - Computer Telephony Integration - Call List Management - Fax Management **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant - Real-Time Analytics **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Additional Functionality** - Virtual Extensions - Call Disposition - Customizable Caller ID - Alerts/Notifications - Generative AI - Call Tracking - SMS Messaging - Call Routing - Call Recording - Conferencing - Call Transfer - Callback Scheduling - Role-Based Permissions - Automatic Call Distribution - Interaction Tracking - Collaboration Tools - Real-Time Updates - On-Demand Recording - Mobile Access - AI Copilot - IVR - Customizable Reports - Activity Dashboard - Call Monitoring - Voice Mail - Video Conferencing - Caller ID - SIP Trunking - For Cloud Phone Systems - Ring Groups **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Vantact Cloud PBX Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,588 reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - 4.6/5.0 (2,634 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,363 reviews)