UserGems Reviews & Product Details

Great use cases and best tech for job changers Review collected by and hosted on G2.com.

UserGems seems to have limited use cases Review collected by and hosted on G2.com.

Think of UserGems as your AI go-to-market "brain". It's powered by best-in-class data and signals, so it can automatically find your high-intent buyers, prioritize them, and even handle personalized outbound and ABM. Review collected by and hosted on G2.com.

Wish I had discovered UserGems earlier to bring into our outbound and ABM programs. Review collected by and hosted on G2.com.

Signals and intent on accounts with the extension help eliminate the guess work going into prospecting Review collected by and hosted on G2.com.

The platform has glitched out when adding in new content. Sometimes it takes our UG team a while to fix issues Review collected by and hosted on G2.com.

Connecting to our database and finds the correct person and role

Then tailors an email for him Review collected by and hosted on G2.com.

Only one software connection

Instead of multiple softwares

That requires us to create alternative flows Review collected by and hosted on G2.com.

Amazing product and service. They’re always innovating as well. Review collected by and hosted on G2.com.

Nothing, great experience across the board Review collected by and hosted on G2.com.

UserGems turns job changes into pipeline gold. I love how it surfaces warm leads at exactly the right time—no more cold prospecting guesswork. Review collected by and hosted on G2.com.

Would love to see deeper enrichment on smaller accounts and slightly faster sync times—but overall, very minor compared to the value it brings. Review collected by and hosted on G2.com.

Usergems makes it easy for me to track the highest intent and warmer prospects without having to spend hours every week building manual lists for myself to track through Review collected by and hosted on G2.com.

Nothing, they are fast accurate and do the job they are supposed to very easily. Review collected by and hosted on G2.com.

As we approach our fifth anniversary as a UserGems client it is a great time to share with others what a fantastic resource UserGems is. Our Account Executives appreciate the leads as these are former users who have moved to a different organization that is not a current client. It sounds so simple and it works! We have sales every week from these leads. UserGems also provides additional contacts for opportunities that we are already working and this multi-threading has been beneficial. We have also set up target accounts and UserGems notifies us when a new person is promoted or hired into a position that we would want to reach out to. If you have users that move to another organization and you believe they would be a good prospect then you must have UserGems! Review collected by and hosted on G2.com.

The only downside may be the volume of leads. We have a dedicated BDR to vet the leads and create opportunities for the Account Executives. Review collected by and hosted on G2.com.

UserGems automates the hours I would normally spend hunting for potential champions. It surfaces contacts at prospect accounts who've recently moved over from accounts using our software. These individuals have proven to be strong champions time and again. If they already have firsthand experience with the value our software provides, they're exactly the type of person I want to speak to at a new account. Review collected by and hosted on G2.com.

It can sometimes take a while for new suggestions to populate. Realistically, it's completely fine because reaching out to someone who's been at a new org for a week is much too early. Once they've been there for a few months and have an understanding of how the new org operates, that's the best time to talk with them. Review collected by and hosted on G2.com.

UserGems has proven to be an invaluable tool in our outreach and customer relationship strategies. One of the standout features of this platform is its ability to identify former Lattice users who have transitioned to new organizations. This functionality has greatly enhanced our efforts in reconnecting with past users and leveraging their familiarity with our products to establish new opportunities.

The platform’s intuitive interface and comprehensive database make tracking and reaching out to these individuals a seamless process. By keeping us informed about where our former users have moved, UserGems ensures that we can maintain and reignite relationships that might otherwise have been lost. This has not only helped in retaining customers but also in expanding our network within new organizations.

Overall, UserGems has significantly boosted our efficiency in identifying and engaging with key contacts, making it an essential tool for any business looking to maximize their customer connections. Review collected by and hosted on G2.com.

I would love if there is a web portal instead of being through Salesforce Review collected by and hosted on G2.com.