Userful Infinity Platform Features

Collects and curates data insight about the performance and health of a company's system.

Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database.

Managing inventories and tracking changes to hardware and software configurations

Track and document all activities across devices, networks, and other systems

Allows the IT team to oversee all possible endpoints in a single source of reference.

Automates the updating of security measures on enterprise devices.

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Identify component attributes like servers, hardware, software, and manage relationships across all services

Create, manage and track all task activities and progression

Track and organize the number of licenses available to the organization

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Set and monitor service level agreements to ensure timely response and resolution

Manage and track all disruptions and incidents

Ability to remotely control the content displayed across digital screens.

Ability to schedule digital signage content in advance.

Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network.

Track and manage the scheduling of tasks

Access software remotely via mobile devices

Track and manage inventory levels to maintain proper supply

Allow the audience to interact or engage with the content

Create, save, and store files

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, manage, and track policies and procedures within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Create and administer polls and surveys

Ability of websites, web applications, or mobile applications to function without an active internet connection

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Remotely schedule and display multimedia content regardless of where you are

Create playlists of content and media types & manage the distribution of those playlists to display screens

Provides users the ability to upload a variety of media formats, including photos, videos, and URL addresses for live web pages.

Provides users the built-in ability to edit parts of their designs, like images and text.

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Program to edit text files that renders the content in accordance with embedded markup code such as HTML

Integrates with existing hardware.

Allows users to organize multiple screens into a single unit.

Ability to connect and integrate with your asset management sources to feed your screen from where your assets are housed.

Provides detailed information about the content assets and playback, playbackmedia players, and user management.

Identify component attributes like servers, hardware, software, and manage relationships across all services

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

Interactivity between software and users by touching areas on the screen of display devices

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Seamlessly supports different hardware architectures, operating systems, and existing workflows and tools.

Uses techniques specifically suited to deploying AI and machine learning models on resource-constrained edge devices.

Supports a range of AI/ML frameworks and programming languages for model development, training, and deployment.

Scales deployments efficiently across numerous devices and locations.

Protects data and models on edge devices via encryption, secure communication protocols, authentication mechanisms, and compliance with industry-specific regulations and standards.

Includes up-to-date dashboards, alerts, and reporting features that help in proactive management.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Works across multiple software systems or databases

Set up connections to third-party platforms to improve business processes

An extended application or connector that enables users to perform additional services with their current set of tools

Preview materials before finalizing projects

Use AI to generate content in the form of text, images, videos, etc.

Assemble applications and processes by dragging over and arranging pre-built components

A record of all activities within the system, including user access, changes made, etc.

Import and export data to and from software applications

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage and support multiple languages

Automatically send mass notifications or alerts for any emergency or crisis

Electronically display menu item options for customers to make selections from

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Application programming interface that allows for integration with other systems/databases

Expand the format in which multimedia files and web content are delivered in RSS feeds

Predict future data based on historical data sets

Manage and support multiple locations

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Supports various file formats

Collection of images, videos and other digital content that can be used

Pre-designed layouts that can be customized to match preferences and requirements

Adheres to regulations designed to ensure the safety, transparency, and ethical use of AI systems in the European Union

Configure publication's layout before publishing

Process of dividing customers into groups based on common characteristics

Automatic update of information / software

Facilitate the display of multimedia content across multiple screens

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Protect sensitive data for digital privacy

Add customized logos and colors to align with company branding

Accept, record, and reconcile financial transactions

At least a username and password is required to access the system

Determines the location of a device using GPS or an IP address

Extra layer of security that requires not only a password and username but also something specific to that user

Monitor the movement of one or more IT assets throughout the organization

Deploy updates or install new software remotely

Identify the physical location of an individual, asset, device, etc.

Development of custom software, web apps, mobile apps, etc.

Control and manage access to wireless networks

Print tickets, receipts, and other information on location

Alter the layout and content of reports

Access work applications remotely, for when working away from the office and/or traveling

Gauge satisfaction and receive information for improvement and success

Manage the process of receiving, preparing, and delivering orders for goods/products

Notifications via mobile devices

Allow or block access to specific domains and individual pages

Notifications that are delivered to users as soon as an event occurs

Allows users to view videos without downloading media files

On-screen keyboard that can be used without the need for physical keys/keyboard

Track and interpret metrics on the usage of company resources

Find & retrieve relevant data or documents

Observe and track the demand, usage, progress or quality of a system, product, or user

System alerts about the need to escalate an issue or request

Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life

Design, modify, and organize how content is displayed on a system interface

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

A record of all activities within the system, including user access, changes made, etc.

Allow users to access multiple services after entering their login credentials once

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Use AI to generate content in the form of text, images, videos, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Import and export data to and from software applications

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define levels of authorization for access to specific files or systems

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Application programming interface that allows for integration with other systems/databases

Notifications that are delivered to users as soon as an event occurs

Active monitoring of systems, applications, or networks

Streamlining repetitive tasks and activities through automated and predefined workflows