--- title: Uptime.com Reviews meta_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 407 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 407 scale: '5' date_modified: '2026-10-17' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

Uptime.com Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Uptime.com to have a user-friendly interface, making integration and setup effortless and efficient. (85 mentions)
Users value the easy setup of Uptime.com, allowing quick onboarding and effective monitoring without technical hurdles. (53 mentions)
Users value the reliable and timely notifications from Uptime.com, enhancing operational efficiency and responsiveness. (45 mentions)
Users value the real-time monitoring capabilities of Uptime.com, ensuring system health and timely notifications for connectivity issues. (44 mentions)
Users appreciate the real-time monitoring features of Uptime.com, ensuring optimal performance of their systems effectively. (43 mentions)
Users find the complex configuration process cumbersome, impacting efficiency and overall user satisfaction. (19 mentions)
Users feel that Uptime.com can be too expensive for small businesses, making budgeting a challenge. (18 mentions)
Users report significant notification issues with Uptime.com, including false alerts and limited customization options affecting efficiency. (17 mentions)
Users face challenges with inadequate notifications, as alerts can be inaccurate and lack flexibility, disrupting workflows. (15 mentions)
Users experience a challenging learning curve with Uptime.com, particularly for advanced features, though tutorials aid the process. (13 mentions)

5 Pros or Advantages of Uptime.com

5 Cons or Disadvantages of Uptime.com

Uptime.com Reviews (407)

Reviews

Uptime.com Reviews (407)

4.6
407 reviews
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Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Fast Setup, Deep Customization—Reliable Monitoring with Strong Slack & Atlassian Integrations"
4.5/5
What do you like best about Uptime.com?

It is very straightforward and easy to configure. You can start meaningful availability monitoring and alerting in 2 minutes, and then spend 3 more minutes configuring alerts and statuspage, and you have a fully working basic SLA monitoring solution. What i enjoy more though, is how deep into technical details and integrations you can go into, how customizable it is, once you've configured your basic checks.

I've consistently experienced situations where Uptime would detect customer facing availability issues faster and more reliable than our own internal systems, and with Slack and Atlassian stack integration all tickets were raised automatically, on-call engineers were notified in seconds. in my role as SDM lead, i found great value in reporting side as well, producing structured SLA reports. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

nothing. if i did dislike something - i'd use any number of competitors who provide similar service. but so far, having tried several major ones, i'm staying on Uptime due to its value, and effect on our customer satisfaction Review collected by and hosted on G2.com.

Jeremy G.
JG
Jeremy G.
Director
Small-Business (50 or fewer emp.)
"Excellent service for fast response times"
5/5
What do you like best about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to act rapidly.

The interface is really friendly and monitors a simple to set up, even for more complex sites that sit behind authentication.

This has become a critical part of our quality assurance processes and it has proven to be easy to integrate into our workflows. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Occasional false positives can be a little frustrating but they do not happen often. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the occasional false positives and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

WM
William M.
Mid-Market (51-1000 emp.)
"Clean Interface, Proactive Monitoring"
5/5
What do you like best about Uptime.com?

I use Uptime.com to monitor the availability and performance of my external services and servers. I really appreciate its proactive alerts when a server or service goes down or when the performance is not optimal. The user interface is clean and easy to use, which makes setup and ongoing management simple and straightforward. I can clearly see all of my monitored services, their settings, status, and historical data. Making changes to any of the monitored services is also very user-friendly. Additionally, setting up Uptime.com was very easy, and overall, it's a very impressive tool. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There is a feature that allows you to test a User login for web pages. However, that tool can be hard to understand and use. I am never fully confident that I am doing it right or that the User login tests are reliable. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the User login monitoring feature and see how we can improve it for you. We appreciate your feedback regarding the setup process, usability, and confidence in the reliability of these tests.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your experience and provide any guidance that may help.

Dinesh M.
DM
Dinesh M.
Senior Database Administrator
Mid-Market (51-1000 emp.)
"Reliable, Straightforward Monitoring That Just Works"
5/5
What do you like best about Uptime.com?

The best thing about Uptime.com is how reliable and straightforward it is for daily operational monitoring. As a DBA and DevOps engineer, I appreciate tools that stay out of the way and just work — and Uptime.com does exactly that. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some alert thresholds require manual fine‑tuning to avoid noise, especially for services with variable response times. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Reliable and Affordable Uptime Monitoring"
5/5
What do you like best about Uptime.com?

I use Uptime.com for monitoring the uptime of my live websites, and I find it to be a fast, reliable, and affordable solution, which is critical for my needs. What I appreciate most is how it alerts me immediately via phone and email, detailing the problem so I can act quickly. The setup process was very beginner-friendly and exceptionally easy. Uptime.com is so dependable that I feel it has everything I need for my use case right now. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There are no shortcomings Review collected by and hosted on G2.com.

MO
Mark O.
Mid-Market (51-1000 emp.)
"Effortless Uptime Monitoring with Easy Setup"
5/5
What do you like best about Uptime.com?

I love that Uptime.com is a web based product with a companion mobile app. It is very easy to configure network checks and view charts and results. The web-based platform and mobile app allow me to access the service from anywhere as long as I have an internet connection, and the setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

While the feature that lets me test a user logging into a website or service is very useful, I find it complicated and time consuming to set it up. Review collected by and hosted on G2.com.

Thomas H.
TH
Thomas H.
President at Trophies2Go
Small-Business (50 or fewer emp.)
"Peace of Mind with 24/7 Website Monitoring and Helpful Weekly Summaries"
5/5
What do you like best about Uptime.com?

I am always a little worried my website is down and I searched for a way to be able to monitor my site. Uptime gives me the peace of mind as I can check my site day or night. I also like the weekly summary I receive. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I cannot think of any downsides at this point. Review collected by and hosted on G2.com.

Daniel C.
DC
Daniel C.
Staff Software Engineer
Small-Business (50 or fewer emp.)
"Straightforward Website Monitoring with Room for Improvement"
4/5
What do you like best about Uptime.com?

I like that Uptime.com is pretty straightforward to get everything working. The basic HTTP checks are the main ones we use, and it's beneficial for checking our website uptime. I also appreciate having a Terraform provider, which allows us to define everything in Terraform. This integration helps us monitor from all of our other infrastructure to identify if anything is not working. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

We had, a free plan from a different organization, I found that maybe it got stuck in some kinda weird state. We had a lot of bugs where things weren't working. And there were errors being thrown, but they weren't showing up in the website UI, you had to look at the developer tools to see the errors being thrown. Also, the free plan, I think, didn't allow text messages to New Zealand. It was only the US and UK. Again, it didn't actually show that this was a limit, it just didn't send text messages and it took me a while to figure this out. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the free plan, error visibility, and SMS notification limitations, and see how we can improve it for you.

We appreciate your feedback regarding clearer communication around plan limitations, better visibility into errors, and making troubleshooting easier when issues occur. We would like the opportunity to better understand what happened and how we can improve the overall user experience.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Kevin A.
KA
Kevin A.
Regional Site Support Manager - North America
Enterprise (> 1000 emp.)
"Easy Setup for Status Pages and Internal Monitoring"
5/5
What do you like best about Uptime.com?

Ease of use. Easy to setup both public status pages and internal monitoring. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Limited ability to list past incidents publicly. Review collected by and hosted on G2.com.

joseph k.
JK
joseph k.
lead dev
Small-Business (50 or fewer emp.)
"Keeps Our Website Links Accessible Worldwide"
4.5/5
What do you like best about Uptime.com?

Keep our website links up for all around the world Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Not much, but adding the new Mintores like Database etc.. Review collected by and hosted on G2.com.