--- title: Uptime.com Reviews meta\_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 383 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 383 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### Uptime.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. [(85 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. [(53 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews) Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. [(45 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews) Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. [(44 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews) Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. [(43 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews) Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. [(19 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews) Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. [(18 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews) Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. [(17 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews) Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. [(15 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews) Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. [(13 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Uptime.com ##### 1. Ease of Use Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. [ See 85 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews) See Related User Reviews ![Matias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias S.") MS Matias S. Mid-Market (51-1000 emp.) 5.0/5 "Facilitate Monitoring with Simplicity" What do you like about Uptime.com? I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time aler ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.") JG Jeremy G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service for fast response times" What do you like about Uptime.com? The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to ##### 2. Easy Setup Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. [ See 53 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews) See Related User Reviews ![Matias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias S.") MS Matias S. Mid-Market (51-1000 emp.) 5.0/5 "Facilitate Monitoring with Simplicity" What do you like about Uptime.com? I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time aler ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.") JG Jeremy G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service for fast response times" What do you like about Uptime.com? The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to ##### 3. Notifications Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. [ See 45 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews) See Related User Reviews ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.") JG Jeremy G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service for fast response times" What do you like about Uptime.com? The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.") GS Guindolet S. Enterprise (\> 1000 emp.) 4.5/5 "Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring." What do you like about Uptime.com? The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I als ##### 4. Monitoring Services Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. [ See 44 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Maintenance scheduling is made easier with the Recent updates. Great tool for us." What do you like about Uptime.com? As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.") JG Jeremy G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service for fast response times" What do you like about Uptime.com? The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to ##### 5. Monitoring Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. [ See 43 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews) See Related User Reviews ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.") JG Jeremy G. Small-Business (50 or fewer emp.) 5.0/5 "Excellent service for fast response times" What do you like about Uptime.com? The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.") DP Dan P. Small-Business (50 or fewer emp.) 4.0/5 "Reliable, Easy Integration & Quick Setup" What do you like about Uptime.com? I use Uptime.com and appreciate its reliability, simplicity, and consistency. The integration with PagerDuty works really well and connects seamlessly ### 5 Cons or Disadvantages of Uptime.com ##### 1. Complex Configuration Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. [ See 19 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews) See Related User Reviews ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.") RR rahul r. Enterprise (\> 1000 emp.) 5.0/5 "Very Useful for Production Environments" What do you dislike about Uptime.com? New version little bit confusing and complicated to use ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.") GS Guindolet S. Enterprise (\> 1000 emp.) 4.5/5 "Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring." What do you dislike about Uptime.com? Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor ##### 2. Expensive Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. [ See 18 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews) See Related User Reviews ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.") DP Dan P. Small-Business (50 or fewer emp.) 4.0/5 "Reliable, Easy Integration & Quick Setup" What do you dislike about Uptime.com? You could add greater integration with Autotask, and possibly with tools like ESET, Kaseya, Sentinel from Microsoft, Azure, and so on. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Flexible online software with great user interface." What do you dislike about Uptime.com? You can't by SMS credits outside of the monthly subscription. Once you have used your monthly SMS credits you have to upgrade to a higher level tier ##### 3. Notification Issues Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. [ See 17 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Maintenance scheduling is made easier with the Recent updates. Great tool for us." What do you dislike about Uptime.com? As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.") GS Guindolet S. Enterprise (\> 1000 emp.) 4.5/5 "Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring." What do you dislike about Uptime.com? Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor ##### 4. Inadequate Notifications Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. [ See 15 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Maintenance scheduling is made easier with the Recent updates. Great tool for us." What do you dislike about Uptime.com? As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.") GS Guindolet S. Enterprise (\> 1000 emp.) 4.5/5 "Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring." What do you dislike about Uptime.com? Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor ##### 5. Learning Curve Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. [ See 13 mentions ](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews) See Related User Reviews ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.") RR rahul r. Enterprise (\> 1000 emp.) 5.0/5 "Very Useful for Production Environments" What do you dislike about Uptime.com? New version little bit confusing and complicated to use VM Vidhyashree M. Enterprise (\> 1000 emp.) 4.0/5 "Easy to Implement, Always-On Support, and Feature-Rich" What do you dislike about Uptime.com? New version dificult to use as compare to old version uptime. ![Kamila W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamila W.") KW Kamila W. Web Developer Mid-Market (51-1000 emp.) 6/2/2026 "Reliable monitoring with great support" 4.5/5 What do you like best about Uptime.com? It's easy to set up and the alerts are reliable we get notified quickly whenever something needs attention. The support team has also been really helpful and responsive, which makes a big difference when you're running a live news site Review collected by and hosted on G2.com. What do you dislike about Uptime.com? Nothing major to report it does what it promises. If anything, the interface could feel a bit more modern, but it doesn't get in the way of getting things done Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? Reporting about problems on the side quickly Review collected by and hosted on G2.com. Show More Response from Chinedu U of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-12907730/official_response/edit) Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate it! We're glad to hear that Uptime.com is delivering on its promises and helping you get things done effectively. We also appreciate your suggestion regarding the interface design. Feedback like this is valuable as we continue to enhance the user experience while maintaining the reliability and functionality our customers depend on. If you have any additional thoughts or suggestions, we'd love to hear from you. Please feel free to reach out to our support team at support@uptime.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Braam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Braam B.") BB Braam B. Ecommerce Operations Manager Enterprise (\> 1000 emp.) 5/14/2026 "Easy Navigation and Quick Onboarding, But Reporting Details Need Work" 3.5/5 What do you like best about Uptime.com? Its easy to navigate. The Integrations does take some learning, but once you are up and running, keeping an eye on the performance and trend does make it easy. The Onboarding was quick and simple! Review collected by and hosted on G2.com. What do you dislike about Uptime.com? Navigating the different reports and histories in more details is not so easy and does cause friction and frustration. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? Remotely monitoring our site and prevent potential prolonged outages without being alerted without it already being a problem! And it does provide enough intelligence and insights for me to action on Review collected by and hosted on G2.com. Show More Response from Chinedu U of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-12810059/official_response/edit) Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience navigating reports and historical data, and see how we can improve it for you. We appreciate your feedback regarding usability and the challenges you have encountered when trying to access more detailed information. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your workflow and how we can make reporting easier to use. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/18/2025 "Maintenance scheduling is made easier with the Recent updates. Great tool for us." 4.5/5 What do you like best about Uptime.com? As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintenance scheduling is also easy to do. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintenance scheduling is also easy to do. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? If you operate a website, SaaS product, or service where uptime and performance are crucial, and you need to monitor various metrics like site speed, transactions, APIs, and status pages, this is especially relevant. Review collected by and hosted on G2.com. Show More Response from Chinedu U of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-11833905/official_response/edit) Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more your experience with the search feature and try to resolve it for you. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. 7/2/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 8/6/2026 "Effortless Setup and Reliable Monitoring with Uptime.com" 4.5/5 What do you like best about Uptime.com? I really appreciate that Uptime.com is easy to set up, and I can tell it's a product that is regularly evolving instead of being stuck in time. The mobile app access is a nice plus too. It provides long-term visibility and data on the availability of our websites, which allows me to easily report those metrics to internal customers. It's reliable and offers a simple method for knowing when we have an availability issue. Plus, it integrates well without needing a significant investment in time and cost. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? So far I haven’t run into any limits yet. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? I use Uptime.com for long-term visibility and data on website availability, reporting metrics, and having a reliable method to know availability issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/17/2026 "Peace of Mind Monitoring with a Simple Dashboard and Handy App" 5/5 What do you like best about Uptime.com? Uptime.com gives us peace of mind because we know we’ll be notified about issues as they happen. It’s helped us stay focused on the work at hand instead of constantly checking systems or relying on customer feedback to learn about an outage. The dashboard is straightforward to use, and I especially like the app because it lets me keep an eye on things even when I’m out of the office. Setup was simple and painless, and I haven’t had to go back and redo anything. Overall, I’m extremely happy with the service and plan to keep using Uptime.com for the foreseeable future. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? There isn’t much I dislike overall. That said, being limited to 5-minute check intervals on the starter tier feels unnecessary. I’d much rather see a different limitation to balance the plan, or have shorter intervals offered as an optional add-on I could pay for. As it stands, it comes across as a deliberate push toward the higher tier, which includes far more features than many people would actually need. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? We have 30+ locations that require constant monitoring to ensure the stability of the service we provide. Uptime.com gives us the clarity we need to spot disruptions as they happen. Before using Uptime.com, we were essentially flying blind and relying on customers to tell us when something was wrong. That approach, made us come across as unprofessional and unreliable, because reports would come in and we’d have no idea there was an issue until then. Now that we’re using Uptime.com, we’re often able to address problems before customers even notice. And if they do call to report an outage, we’re usually already working on it, which helps us get things back up and running faster than we could before. Review collected by and hosted on G2.com. Show More Response from Chinedu U of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-12498733/official_response/edit) Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with the check interval limitations on the Starter plan and better understand your thoughts on how this could be improved. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") EG Verified User in Gambling & Casinos Mid-Market (51-1000 emp.) 7/1/2026 "Intuitive Centralized Monitoring with Excellent Geo Coverage" 5/5 What do you like best about Uptime.com? I recently migrated to it after being unhappy with my previous vendor. Its distributed monitoring locations provide much better coverage for geo-specific scenarios, and the platform offers a more intuitive interface with centralized management. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? So far, I’m enjoying the platform, and the customer support team responds quickly as well. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? I recently migrated to this platform after being unhappy with my previous vendor. The distributed monitoring locations give me much better coverage for geo-specific scenarios, and the interface feels more intuitive overall. I also appreciate having centralized management, which makes it easier to oversee everything in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Harish V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harish V.") HV Harish V. Senior System Administrator Enterprise (\> 1000 emp.) 1/30/2026 "User-Friendly and Lightweight Monitoring Tool" 4/5 What do you like best about Uptime.com? I find Uptime.com very user-friendly with its simple configuration. It's the most lightweight solution I've used, and going through the simple setup steps, anyone can just check the config and update. All these features make it really good for me. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? as of now im good with this product Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? Uptime.com helps me monitor external URLs effortlessly. It's very user-friendly with simple configuration, making setup a breeze. It’s useful in resolving client issues before they escalate. Review collected by and hosted on G2.com. Show More 5/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jae C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jae C.") JC Jae C. Sr. Solutions Architect Mid-Market (51-1000 emp.) 12/22/2025 "Fast, Reliable Alerts for Proactive Site Monitoring" 5/5 What do you like best about Uptime.com? Uptime provides fast and reliable alerts when the site is down or when SSL certificates are close to expiring. It allows us to identify critical issues immediately and respond before they impact customers. The monitoring is simple, clear, and effective, making it easy to trust as an early warning system for site availability and infrastructure health. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? At times, when the site recovers and comes back online, the recovery or uptime notification is delayed or not triggered as expected. This can make it unclear whether the issue is fully resolved without manually checking the site, and it would be helpful if recovery alerts were more consistent and timely. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? Uptime.com helps us solve the challenge of monitoring site availability across multiple teams working in different time zones and countries. It ensures that critical alerts reach the right people immediately through SMS and phone calls, regardless of location. This allows our teams to respond quickly to outages or infrastructure issues, reduce downtime, and minimize business impact without relying on manual monitoring or a single region or team. Review collected by and hosted on G2.com. Show More Response from Chinedu U of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-12130987/official_response/edit) Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with recovery notifications and better understand the instances where uptime alerts are delayed or not received as expected. We would like to gather more details about your monitoring setup, notification channels, and the impact this has on your workflow so we can better understand how to improve the consistency and reliability of recovery alerts. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Munikiran K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Munikiran K.") MK Munikiran K. cloud & data ops specalist-1 Enterprise (\> 1000 emp.) 1/28/2026 "Easy and Reliable Website & Service Monitoring with Uptime" 4/5 What do you like best about Uptime.com? Uptime is easy to use for monitoring website and service availability. Easy to implementation and identify issues quickly and reduce downtime. customer support is responsive and helpful when issues or arise. we use uptime.com regularly for continuous monitoring of websites and service. Uptime.com offers a good range of monitoring and alerting features the meet most requirements. The tool integrates easily with existing systems. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? There are no major drawbacks with uptime.com but some advanced features are limited to higher-tier plans. Improved onboarding and clearer documentation would help new users get started faster. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? Uptime helps us proactively monitor website and service availability, identify outages quickly, and respond to issues before they impact users. Real-time alerts and detailed reports reduce downtime, improve reliability, and help maintain a consistent user experience. Review collected by and hosted on G2.com. Show More Response from Chinedu U of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-12272555/official_response/edit) Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with our advanced features, onboarding process, and documentation. We would like to better understand which features or resources you feel could be made more accessible and how we can improve the experience for new users. We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you. 2/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 7/8/2026 "Real-Time Email & SMS Alerts Keep Us Informed ASAP" 5/5 What do you like best about Uptime.com? Real time alerts via multiple methods (email and SMS) so that I am aware of issues ASAP. Review collected by and hosted on G2.com. What do you dislike about Uptime.com? No option for ping only monitoring. Some infrastructure that I would like to monitor with Uptime.com doesn't run any of the supported protocols. A simple timed-out alerts would be great. Review collected by and hosted on G2.com. What problems is Uptime.com solving and how is that benefiting you? I have my own in-network monitoring but I can't get those alerts if critical services are down like internet connectivity, DNS server, mail server. Uptime.com allows me a look from the outside-in so that I'm not blind to those issues. Review collected by and hosted on G2.com. Show More Response from Elias Laham of Uptime.com [Editedit](https://www.g2.com/survey_responses/uptime-com-review-13079011/official_response/edit) Thank you for leaving a review of our services. We would like to know more about the difficulties you mention about "Ping only" monitoring as we do have a Ping (ICMP) check available on all accounts. Please reach out to our Support team at support@uptime.com for assistance. If you are in need of some specific configuration, we are happy to look into this for you. 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