--- title: Uptime.com Reviews meta\_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 382 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 382 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

### Uptime.com Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. [(85 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. [(53 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews)

Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. [(45 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews)

Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. [(44 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews)

Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. [(43 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews)

Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. [(19 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews)

Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. [(18 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews)

Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. [(17 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews)

Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. [(15 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews)

Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. [(13 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Uptime.com

##### 1. Ease of Use

Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality.
[
See 85 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Anuvav A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuvav A.")
AA

Anuvav A.

Enterprise (\> 1000 emp.)

4.5/5

"Reliable URL Monitoring with Room for Intelligent Insights"

What do you like about Uptime.com?

I use Uptime.com for monitoring URL endpoints, and I find everything is all good and proper with the checks. It also provides monitoring for URL endpo

##### 2. Easy Setup

Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications.
[
See 53 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Anuvav A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuvav A.")
AA

Anuvav A.

Enterprise (\> 1000 emp.)

4.5/5

"Reliable URL Monitoring with Room for Intelligent Insights"

What do you like about Uptime.com?

I use Uptime.com for monitoring URL endpoints, and I find everything is all good and proper with the checks. It also provides monitoring for URL endpo

##### 3. Notifications

Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency.
[
See 45 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you like about Uptime.com?

The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I als

##### 4. Monitoring Services

Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively.
[
See 44 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you like about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 5. Monitoring

Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly.
[
See 43 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.")
DP

Dan P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable, Easy Integration & Quick Setup"

What do you like about Uptime.com?

I use Uptime.com and appreciate its reliability, simplicity, and consistency. The integration with PagerDuty works really well and connects seamlessly

### 5 Cons or Disadvantages of Uptime.com

##### 1. Complex Configuration

Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability.
[
See 19 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews)

See Related User Reviews

 ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.")
RR

rahul r.

Enterprise (\> 1000 emp.)

5.0/5

"Very Useful for Production Environments"

What do you dislike about Uptime.com?

New version little bit confusing and complicated to use

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 2. Expensive

Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget.
[
See 18 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.")
DP

Dan P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable, Easy Integration & Quick Setup"

What do you dislike about Uptime.com?

You could add greater integration with Autotask, and possibly with tools like ESET, Kaseya, Sentinel from Microsoft, Azure, and so on.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Flexible online software with great user interface."

What do you dislike about Uptime.com?

You can't by SMS credits outside of the monthly subscription. Once you have used your monthly SMS credits you have to upgrade to a higher level tier

##### 3. Notification Issues

Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts.
[
See 17 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 4. Inadequate Notifications

Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences.
[
See 15 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 5. Learning Curve

Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly.
[
See 13 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews)

See Related User Reviews

 ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.")
RR

rahul r.

Enterprise (\> 1000 emp.)

5.0/5

"Very Useful for Production Environments"

What do you dislike about Uptime.com?

New version little bit confusing and complicated to use

VM

Vidhyashree M.

Enterprise (\> 1000 emp.)

4.0/5

"Easy to Implement, Always-On Support, and Feature-Rich"

What do you dislike about Uptime.com?

New version dificult to use as compare to old version uptime.

WM

William M.

Mid-Market (51-1000 emp.)

5/19/2026

"Clean Interface, Proactive Monitoring"

5/5

What do you like best about Uptime.com?

I use Uptime.com to monitor the availability and performance of my external services and servers. I really appreciate its proactive alerts when a server or service goes down or when the performance is not optimal. The user interface is clean and easy to use, which makes setup and ongoing management simple and straightforward. I can clearly see all of my monitored services, their settings, status, and historical data. Making changes to any of the monitored services is also very user-friendly. Additionally, setting up Uptime.com was very easy, and overall, it's a very impressive tool. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There is a feature that allows you to test a User login for web pages. However, that tool can be hard to understand and use. I am never fully confident that I am doing it right or that the User login tests are reliable. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com monitors our services and servers, alerting us to downtime and performance issues. The clean, user-friendly interface makes monitoring, setup, and ongoing management easy. I can easily access service status, settings, and historical data. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12836984/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the User login monitoring feature and see how we can improve it for you. We appreciate your feedback regarding the setup process, usability, and confidence in the reliability of these tests.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your experience and provide any guidance that may help.

Validated ReviewerIncentivizedSource: Seller invite

 ![Dinesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dinesh M.")
DM

Dinesh M.

Senior Database Administrator

Mid-Market (51-1000 emp.)

7/22/2026

"Reliable, Straightforward Monitoring That Just Works"

5/5

What do you like best about Uptime.com?

The best thing about Uptime.com is how reliable and straightforward it is for daily operational monitoring. As a DBA and DevOps engineer, I appreciate tools that stay out of the way and just work — and Uptime.com does exactly that. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some alert thresholds require manual fine‑tuning to avoid noise, especially for services with variable response times. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Helps solve the core operational challenges that come with running multi‑tenant SaaS platforms: continuous monitoring, fast incident detection, clear communication, and reducing alert noise. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.")
TH

Thomas H.

President at Trophies2Go

Small-Business (50 or fewer emp.)

8/6/2026

"Peace of Mind with 24/7 Website Monitoring and Helpful Weekly Summaries"

5/5

What do you like best about Uptime.com?

I am always a little worried my website is down and I searched for a way to be able to monitor my site. Uptime gives me the peace of mind as I can check my site day or night. I also like the weekly summary I receive. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I cannot think of any downsides at this point. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime is letting me know when my site is functioning and when it isnt. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.")
DC

Daniel C.

Staff Software Engineer

Small-Business (50 or fewer emp.)

5/11/2026

"Straightforward Website Monitoring with Room for Improvement"

4/5

What do you like best about Uptime.com?

I like that Uptime.com is pretty straightforward to get everything working. The basic HTTP checks are the main ones we use, and it's beneficial for checking our website uptime. I also appreciate having a Terraform provider, which allows us to define everything in Terraform. This integration helps us monitor from all of our other infrastructure to identify if anything is not working. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

We had, a free plan from a different organization, I found that maybe it got stuck in some kinda weird state. We had a lot of bugs where things weren't working. And there were errors being thrown, but they weren't showing up in the website UI, you had to look at the developer tools to see the errors being thrown. Also, the free plan, I think, didn't allow text messages to New Zealand. It was only the US and UK. Again, it didn't actually show that this was a limit, it just didn't send text messages and it took me a while to figure this out. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to check website uptime with basic HTTP checks. It straightforwardly integrates with Terraform and monitors infrastructure, alerting us if anything fails. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12794165/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the free plan, error visibility, and SMS notification limitations, and see how we can improve it for you.

We appreciate your feedback regarding clearer communication around plan limitations, better visibility into errors, and making troubleshooting easier when issues occur. We would like the opportunity to better understand what happened and how we can improve the overall user experience.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Validated ReviewerIncentivizedSource: Seller invite

 ![Anuvav A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuvav A.")
AA

Anuvav A.

System Administrator

Enterprise (\> 1000 emp.)

9/23/2025

"Reliable URL Monitoring with Room for Intelligent Insights"

4.5/5

What do you like best about Uptime.com?

I use Uptime.com for monitoring URL endpoints, and I find everything is all good and proper with the checks. It also provides monitoring for URL endpoint SSL certificates and platform services for impacted users. I like the way it triggers the active and inactive URLs. I also appreciate their endpoint features. Setting up the URL monitoring wasn't hard; it's pretty much basic. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

They can make URL monitoring more active by giving AI suggestions in the console or UI/UX. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com for monitoring URL, SSL certificates, and platform services for impacted users. It ensures everything is working properly with effective active and inactive URL triggering and helpful endpoint features. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-11716676/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with URL monitoring and your suggestions around AI-powered recommendations within the console or user interface, and see how we can improve it for you.

We appreciate your feedback regarding making monitoring more proactive and providing additional guidance within the platform. We would like to better understand the types of suggestions or insights that would be most valuable for your workflow.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

5/12/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

BB

Bobby B.

Mid-Market (51-1000 emp.)

7/29/2026

"Easy Setup and Intuitive Monitoring with Uptime.com"

4.5/5

What do you like best about Uptime.com?

I like that Uptime.com is very easy to use. The web design is very straightforward and takes very little time to learn how to use it. The reports are clear and useful to see how the services have performed historically. The initial setup was very easy and took just over one hour to set everything up. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I find the tool for building user login tests not as user-friendly as other configurations, and it takes me a long time to build each test. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to monitor the health and performance of our public services, receiving proactive emails and app notifications to avoid manual checking. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Jamal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamal D.")
JD

Jamal D.

Mid-Market (51-1000 emp.)

5/29/2026

"Reliable Monitoring with Quick Alerts"

4/5

What do you like best about Uptime.com?

I like Uptime.com for its speed of the alerts and the reliability of the service, as it hardly ever goes down. It gives us early warnings when things fail, allowing us to be notified ahead of customers and stakeholders, enabling us to address issues quickly. The initial setup was simple enough. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I suppose it would be nice to have more checks in a perfect world, but honestly, the service does what we need it to do. Uptime.com is limited in the sophistication of some checks; if we had more freedom to build more robust checks we may have stuck with Uptime.com alone. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com checks our service operations, providing early failure warnings and project testing. The alerts' speed and service reliability mean we resolve issues quickly, often before users and stakeholders notice. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12891445/official_response/edit)

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate it!

We're pleased to hear that Uptime.com has been meeting your needs and delivering the functionality you're looking for.

We also appreciate your thoughts regarding the sophistication and flexibility of our monitoring checks. Feedback like yours is invaluable as we continue to enhance our platform and explore ways to provide users with greater customization and more advanced monitoring capabilities.

Our team would welcome the opportunity to better understand the specific types of checks and functionality that would be most beneficial for your use case.

Please feel free to reach out to our support team at support@uptime.com to share additional details and feedback.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

7/22/2026

"Easy Setup, Reliable Monitoring, and Great Status Pages"

5/5

What do you like best about Uptime.com?

Easy to use and set up the monitoring of our assets, price is good and allows us to offer customers a better experience with the status pages. Product has been reliable with no false positives and allows us to also get notified with a slack integration. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

During the few years we have been using it I haven't found anything that has caused us any issues, we haven't needed to raise any support queries during this time either. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Providing monitoring of our core assets to allow us to give our customers a status page to see what is going on with our platform. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Glynn J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glynn J.")
GJ

Glynn J.

Service Desk Team Lead / Data Centre Engineer

Mid-Market (51-1000 emp.)

6/24/2026

"Super Simple Setup and Easy to Manage"

5/5

What do you like best about Uptime.com?

Super simple to setup and easy to manage Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

It would be great to be able to have more customisation with branding in incident reporting, outage notifications etc that makes it feel more like something coming from out company than as generic 3rd party. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Ease of incident notification to our customers is key. We operate a 24/7 business and to be able to notify our customers on the fly of service degradation is a massive win for us. Review collected by and hosted on G2.com.

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Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-13024532/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with branding customization for incident reporting and outage notifications, and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

5/27/2026

"Uptime, an addition to our IT landscape"

4.5/5

What do you like best about Uptime.com?

It is easy to use, friendly UX, you don't need development skills to start using it. Next to that also the versatility, we use it for monitoring but also for 'warning' our customers about upcoming maintenance and disturbances Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There is only one thing I dislike, but that is quite an important one. If you store keys in a a secret field and you create an API call with that key you can actually see the secret key in the glogging. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

We want to be in control and know that our APIs are not working before customers call us. With Uptime we are able to do this. We get alerts directly posted in Teams (which we have on our mobile) so we can respond quickly to issues. Review collected by and hosted on G2.com.

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Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12882783/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about the concern you raised regarding secret fields and the visibility of sensitive keys within logging. We understand how important security and data protection are, and we’d like the opportunity to investigate this further.

Our team would appreciate gathering additional details about your setup and the behavior you observed so we can better assist you.

We have a few questions and ask that you please reach out to our support team at support@uptime.com, to allow us to continue looking into this for you.

Current UserValidated ReviewerIncentivizedSource: Seller invite

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