It's super simple to use and very easy to comprehend. It gives you happy customers in an instant. It doesn't have all the weird pop ups and necessary steps to accept a session. Review collected by and hosted on G2.com.

Absolutely nothing. I love this app. I have used many others but this is by far the best and most easy to use for screen sharing. I wouldn't change it for anything. Review collected by and hosted on G2.com.

Helps me navigate for the customer when directions over the phone just aren't enough. Review collected by and hosted on G2.com.

Nothing; everything works well, and it really helps. Review collected by and hosted on G2.com.

I like how easy it is to use. Very user friendly Review collected by and hosted on G2.com.

Sometimes is a little glitchy and freezez Review collected by and hosted on G2.com.

The customer does not need to download a program for us to screen share. They only need to log into the program we are providing for us to access. Also, the customers like it a lot! Review collected by and hosted on G2.com.

Sometimes the colored pencil drawing lasts for too long. When you go through the program with the customer and mark certain things, it's easy for the customer to mix up. Would like a short command to remove/reset all drawings. Review collected by and hosted on G2.com.

I enjoy having the ability to screen-share with people who are having trouble on our website. The screen drawing function is also a good feature. Review collected by and hosted on G2.com.

In my experience, I haven't come across any problems with the product at all. This has worked seamlessly. Review collected by and hosted on G2.com.

The intercom integration and how easy it is to view someone's screen when they are using our software Review collected by and hosted on G2.com.

Nothing! It's great. Since we only use the intercom integration side, that is the only experience I have with it Review collected by and hosted on G2.com.

I like that I can invite our customers to share their screens and that I have control over them too. Review collected by and hosted on G2.com.

It's easy to gather information from the person sharing his/her screen. Review collected by and hosted on G2.com.

The fact that I can see what my client is seeing and doing is very useful. I love that I can point out what they need to do with the marker. It makes my job 10 times easy. highly recomended. Review collected by and hosted on G2.com.

Sometimes, the precision of my client's pointer is off, so it's a little hard to follow what they're doing. Also, I think it's strange that I need to press space to display a window. Feels unnatural Review collected by and hosted on G2.com.

I love the drawing features. Also, love the fact that we can see if an applicant is online or not. Very helpful. Review collected by and hosted on G2.com.

That we can't see pass our website, but that's neither here nor there. Review collected by and hosted on G2.com.

I appreciate that we can look through an applicant's application when they are stuck, yet it still keeps their privacy. Review collected by and hosted on G2.com.

It was a little tricky getting Upscope to work, and some applicants don't feel as safe sharing a screen. Review collected by and hosted on G2.com.